Moving Nation

Terrible is an understatement ! I called the night before to confirm. Didn't show up! They literally stiffed me on moving day! Sent guys with NO truck, and NO packing material, NO uniforms, NO business cards, NO ID, who offered to buy their own packing material right then and have ME rent a U- Haul .. if I would have wanted to rent my own U-Haul truck, I wouldn't have hired a moving company. Can you say SCAM??? When I went outside to tell the guys I couldn't get a hold of the company, they were gone. The office hung up on me 5 times when I called customer service, left me on hold multiple times and I called the salesperson over 20 times from 3 different phones.. I cant believe they have 4 stars????? I ended up having to get another moving company and cancel my deposit on my credit card. Eric was initially a great salesperson but refused to take my calls, texts, or emails after this happened. DON'T USE this company!! No one has even heard of this company!

Hello dear reader, I pray listen well – and bear ye witness to my tale of woe; of movers whose help was a living hell, and for whom there is no rating too low. My ask was simply to just use one truck, and to this one request they did agree. But once cash changed hands, I was out of luck; instead of one truck, they would now use three. I wish this lie would also be the last, But beyond lying, they also weren’t fast. I called to complain, three trucks would not do. “Too bad,” they said, “you signed and you agreed.” What their salesman said mattered not, I knew, Phone conversations leave nothing to read. Lo, they did say they recorded all calls! So I bid them play our conversation, And hoped they did not have me by the balls. But, alas, I found more consternation. The files, it seemed, were all there - except one. “It’s unplayable,” claimed Moving Nation. Three hours we spent, arguing on the phone; But customer service refused our pleas. “We’ve got you now,” said the rep’s icy tone, “You’ve no choice but to pay our surprise fees.” At this point despair started to begin. With less than seven days until the move, Our contract made it clear - we were locked in. We told ourselves things can only improve. Unfortunately, this was just the start. There’s worse yet to come, but that’s the next part. At least the movers came on the right date, Though they did give a two hour time line, And arrived forty and five minutes late. They packed our things, and again made us sign. We should have known, by this point in the tale, To expect trickery to be in play, They used fine print to change the terms of sale, And increased costs which we then had to pay. “The worst’s done,” we thought, but we were naïve. Now they had our stuff. There’d be no reprieve. Moved into our new place, yet without stuff. We called about our delivery date. As you expect, the news we got was rough. Our things may come up to thirty days late! Ten days, contract said - thirty's too delayed! But no, the fine print snuck something in deep. Their receipt stated, beyond that we paid, “ONE MONTH ‘fore we’d have our bed back to sleep.” Cared not what they said during their sales pitch It’s just their M.O. to bait and then switch. Disney was planned, but they cared not for me. Asked if they expected us to postpone, They said, “Hope not,” but gave no guarantee. They told me that one reaps what they have sewn. A month passed us, without our clothes or bed. Phone calls showed they did not know when they’d come. By now our hope for good service was dead. Completely at their mercy, we were glum. Fearing that they might want to punish us, We grew meek, and did not put up a fuss. Finally, our delivery day came. It arrived over three hours late, mind you - but of course they did not accept the blame At least no shuttle was needed; that’s true. Our fragile boxes all came rather squished. Our bed and chairs were, of course, broken too. They told us to report it if we wished. WE would report it, to them and to you. So noble reader, we draw near the end, But don’t leave ‘fore I tell you of my friend. This tale does not end with me and my things, It’s not just me that was duped by these crooks. They lost my wife’s crafting box and some strings, And gave us someone else’s photo books. Some wedding pictures, and a child’s first steps, All of this left with us without a thought. We found names and called the company reps, We knew the owners must be quite distraught. Moving Nation did nothing; one more fail. We found the owners, and sent it by mail. And so it ends, this moving tale of woe, With every moving fear all come true, My things broken and lost; my spirits low, Few recourse options, but I could review! Please heed my warning, whoever you are, Do not listen to their saccharin lies For the worst; Moving Nation sets the bar. It was so bad, I hope their business dies. I have nothing more to say or to tell. Moving Nation, you can go straight to hell!