(888) 574-5565
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US DOT:3552083
954-526-1208
[email protected]
https://whitegloverelocation.com/
6499 Powerline Road, Fort Lauderdale, FL, USAMOVING AMERICA ONE HOME AT A TIME
Although our company is a newly established we have 10+ years of experience that range from the actual handling of antiques and furniture to coordinating residential and commercial relocations for both brokers and moving companies.
White Glove Relocation Group prides itself on the transparency of our services and operations to our customers to both educate and ease the transition into their new home.
Our Services
The Moving Coordinator sets up your estimate and goes through your inventory in detail, packing, valuation coverage, all included services and potential additional services so you don’t ever have to worry about hidden fees.
Verification confirms all of the information on your contract provided from your Moving Coordinator including scheduled dates, COI’s, addresses, services, packing, forms of payment and what to expect. That will be followed up with be followed by a verification complete email.
Quality Assurance is your security for accurate inventories. If your furniture isn’t a standard size and your worried about cubic footage increases, truck space, your adding and removing items, or believe items need special handling that will be taken care of with a scheduled call. The job of Q.A is to either video chat, request pictures and finalize your inventory to industry standards.
Customer Service provides the essential information to our customers and are equipped to answer all question from the more frequent to the most difficult. They are also trained to solve most issues within a few calls. All documentation that needs to be prepared and signed are handled through them. They will properly transition you from our care to one of our network of movers while making you feel like the expert in the industry.
The final step in this process is to provide our customers with a Service Fulfillment Form. This is a checklist of each step in the process to prepare you for your moving date which includes providing needed information about your carrier. Whether or not all steps were completed prior to completing the form we can recap missed information.
This is how we provide White Glove Service
