Trinity Relocation Group

Trinity Relocation Group did a great move for us. They showed up on time and worked very fast. They were mindful of our belongings and didn't damage a single thing. They had the best rates of any place we contacted and we're truly happy with the experience. If you want a great move at a great price I really suggest giving them a call. Trinity, thank you!

Here is our review of the broker Trinity Relocation Group: 1. We were looking for a carrier. The sales rep Dylan stated that Trinity is a carrier, and he phrased it in a way that implied they were only a carrier. He never mentioned that they were also a broker, which ultimately led to three different companies becoming involved with the move. Simply put, Trinity charged us $1700 dollars for their “estimation fee”, which would not have existed if we worked directly with a moving company. 2. Sales reps stated over the phone that shrink wrap is complimentary, when in reality, the shrink wrap costs extra. Trinity provided misleading information on potential costs, shrink wrap is only the first. 3. We repeatedly asked what potential costs to expect over multiple days and no warning was given for the $200 packing fee per glass item. We sent Trinity pictures of the items in the house to be moved (which clearly pictured the glass dinner table) and no warning was given. 4. Once again, after sending pictures of the house and included items - nobody mentioned that the live plants wouldn't be shipped. 5. I called Trinity repeatedly to confirm how many movers would arrive, and they all stated 4. In reality, only 3 arrived. 6. Trinity rarely replied to emails unless they needed paperwork/signatures for payments. 7. The final price was $2,277.23 above the estimate. Granted, an underestimate is expected, but this seems out of proportion especially when considering the hidden fees. 8. Sales reps said we could stack pillows onto couch, but movers highly recommended not to. Trinity’s sales reps should be familiar with what movers want from their clients, and should provide information that conflicts what the movers recommend. 9. We have contacted Trinity repeatedly about our frustrations in hopes that we could both walk away satisfied. 2 weeks later, Trinity never reached back to us, and we are forced to post this upset review. All in all, their sales rep claimed that they were a carrier, withheld information about hidden fees, repeatedly didn’t hold up to claims and took a $1700 cut for it. Granted, Trinity paired us with a good moving company, Cross Country Relocation Services, who were experienced and moved our stuff well.

I've moved a number of times and to be honest it's always stressful for me but I'm really glad that we went with Trinity Relocation Group for our move. They did a fantastic job both with scheduling and our estimate and with the move itself. Each and every person on their team was confident, kind, and knowledgeable. It's clear that these guys are pros at what they do. On top of all of this we paid a very fair price for their services. I've already decided that any future moves we do will be through Trininty.

This moving company is the best in the business. Their team was a pleasure to work with! The entire process was everything I could have hoped for. The communication was excellent as well. The movers were so courteous and respectful. They were also very careful. They really went above and beyond for us. I would never choose another moving coming after such an excellent experience.

This is the first time I’ve hired any type of moving company. For years any time I had to move for business I would save the money and pack up everything myself. However, this time I decided to use a moving company and save myself to stress. I went with Trinity because they came highly recommended by a colleague. Honestly I don’t think I’ll ever move without a moving company and more specifically Trinity Relocation Group again.