Hansen Bros. Moving & Storage Reviews | Verified Movers Reviews
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Hansen Bros Moving Storage

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Founded in 1890, Hansen Bros. Moving & Storage holds a reputation as the most respected Seattle moving company and agent for Allied Van Lines. They have three extremely convenient locations in Seattle, Lynnwood, and Newcastle. They also offer competitive rates, and have an A+ rating with the Better Business Bureau. Hansen Bros. is the greatest solution for your moving and storage needs. Their exceptional customer service will immediately reduce your moving stress levels.

More Details About Hansen Bros. Moving & Storage

They offer professional packing and unpacking services. For those customers who do not have the time or the experience to get all of their belongings packed before moving day, this is helpful. It also shaves some time and effort off the delivery end as well when you choose to purchase the unpacking services.

Hansen Bros. also provides storage solutions, and exclusive Concierge and Move Management services. This is to better meet the needs of their residential moving, commercial moving, and corporate relocation customers. Their experienced team looks forward to providing first-class service to you while handling your belongings with care and consideration–just as they have done for well over a century.

If you are looking for a company that will go above and beyond to make your move great, you have found them! Hansen Bros. Moving & Storage has great reviews and testimonials to prove it. They also have returning customers who swear by their services.

Reviews

4 reviews for Hansen Bros. Moving & Storage

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3 years ago

Working with Hansen for our move from Seattle to Buffalo was a mistake. Our stuff has finally arrived, over 3 weeks past the end of the promised window. After having a wonderful experience moving with them across town in Seattle in 2019, we figured they were worth the additional cost quoted in comparison to directly working with their transcontinental partner, Allied. The first warning should have been that the quote was made on Allied printed materials. Salesperson was ok, although we were never warned about the upcoming situation of which they were obviously aware. Move was picked up on time by a fairly unprofessional crew that took breaks every 15 minutes and didn't bring the mattress bags we requested (they promised us this would be remedied as soon as they got to the holding facility- that never happened). Still no warning from the Hansen team of what was to come. The next day, we received a call saying that our transcontinental driver had backed out and they were going to store our stuff and find another driver. The following 5 weeks until the move was packed onto a different van line (we were never informed that our move had been sold to someone else to complete it) consisted of numerous calls to several different customer service reps. When we were fortunate enough to catch them at a time when they weren't "in meetings all day" (having repeatedly failed to follow through on promises to call us back), they offered a laundry list of excuses that I don't care to waste your time detailing, dear reader. Suffice it to say that they weren't able to do much because they had to wait on Allied (direct calls to Allied were also basically a waste of time- I will leave a separate review for them). It was clear that they weren't losing any sleep over our family's dilemma, including needing to push a work start date back a few times. No complaints about the line to which our move was sold (North American). Once they had our stuff they came quickly and exactly when they said it would. A few items broken and a layer of dust (probably not their fault).

6 years ago

Hansen Bros. Moving & Storage is a great Company! Professional and gave the extra effort needed to protect our furniture from damage. I have used them 3 times in the past and each experience was good and stress free. Save your back and let them do the work for you! I liked how they reached out to me to give me updates the whole time. I really appreciate the extra stuff they did to make my move better and easier.

6 years ago

My family and I landed upon Hansen Bros. Moving & Storage after a long, long search for great companies. We were not sure of the exact move date. Hansen Bros. followed up every week and worked with our dates. Once we were ready to move they made packing and moving arrangements right away. The main guy at the load day was personable, understanding and easy to work with. We could tell he was training some of the other guys how to wrap our furniture, but it was done right, and that's all we care about. They did a great job keeping everything safe during the long move. Hansen Bros. Moving & Storage is worth a check out. -Efan Cobb

6 years ago

The move went well with Hansen Bros. Moving & Storage. I received all my items in boxes and furniture. Everything was in one piece. They did arrive two days later than expected, but they did compensate me accurately for this. Everyone was very nice and kind that I spoke too. I feel as if they were professional and just knew much about the industry. If you do book with them, make sure you make them aware of any issues that you were having. Because they will make it right.

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