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  • Susan Scully
    1 1 week ago

    FYI - I just wanted to make you aware that one of the review websites posted a fraud alert on this company. Just about every positive review was posted on the same day and they tracked it to the same IP address.

    I noted above that all the positive reviews were posted 3 weeks ago.

    Move cost: $2300
  • Susan Scully
    1 1 week ago

    TERRIBLE!! DO NOT USE!! Definitely a bate and switch. Total scammers. I needed to move 8 items from my dads house in West Virginia to my home in NJ. The items had to be moved in a very small window because we had to drive to WV (7 hours) on Saturday night 10/5 and then turn around and come right back Monday morning 10/7. I was on google to rent a U Haul when I saw the moving company add and thought wow that would be so much easier. I entered my info to request a quote and before I got off the website my phone started ringing. I didn't answer the first two times but they kept hitting redial so I answered. I explained my situation to Eric and he said "no problem, we can help you". Granted they were odd items but when I requested the quote I told them they were commercial, i.e. two ATV's, a riding lawn mower, a planer, a hutch, a dresser, a chest freezer and a wooden chest. I estimated the sizes because I was in NJ. The items were in WV. The quote was $2600 for 8 items. That was more than I was willing to pay so I was going to go with the U Haul. Before I could get downstairs to tell my husband, they called back and said that they had a cancellation in that area and would rather have my business than a partially empty truck. The quote was 1880. I figured OK and signed the contract on 10-1-19 and paid 635 down payment. WHAT A MISTAKE. On 10/4/19 I received a call from Jordan who said that the items were miscalcuated and because they were "bulky" they had to charge more. He gave me an estimate of 2342. I said I could not afford that and said I wanted to cancel. He said because I booked within 7 days of the move I would forfeit my deposit. So I said fine but I was not paying more than 1880 so he said that they would put as much as they could in the 430 cubic feet on my estimate. On Friday evening and Saturday I was contacted numerous times to see if they could do the pickup. I explained numerous times that I was in NJ and would not be in WV until 11 am Sunday. Soooo Sunday comes, it is pouring rain, the moving truck arrives and when he opens the back, there is "MAYBE" 6 feet of space on the back of the truck. I said my stuff is not going to fit in there. I showed him what needed to be moved and he just kept shaking his head. He said that my items list said 2 motorcycles, not ATV's and the other items were too big. I said forget it. If I have to rent a truck I might as well do it myself. He said he would take 3 of the items for 2300.. I said no. I tried calling United American and go voicemail 3x. The driver got in his truck and then started honking the horn for me to come over (still pouring rain) rolls down his window and said he would take the 3 items for 2200. I said no. He said if you rent a U Haul you will have to pay a lot more than having them do it and I would have to load it myself and stop and pay at weigh stations. (I found out at U Haul that is not true). Finally he hits the gas a flies out of the drive way. I felt like I was lied to from the minute I got on the phone. The first guy did not write my items down correctly, and they tried to increase the price before they ever got there. I am out 635.00. The 15 foot U Haul cost $414.00 and $120 for gas. It took us 2 hours to load the items on the truck. LESSON LEARNED!!! This company contracted out to others and never gave them the correct list. If you can do it yourself, do it. READ THE FINE PRINT ON THE CONTRACT, make sure your items are listed correctly and if possible measure the items. BUT.......DON'T USE UNITED AMERICAN MOVING. Below is the disclaimer on the bottom of their website:

    A properly licensed interstate broker, such as United American Moving LLC, DOT: 3273640 MC: 1033878, is not a motor carrier and will not transport an individual shipper's household goods, but will coordinate and arrange for the transportation of household goods by an FMCSA authorized motor carrier, whose charges will determine by its published tariff. All estimated charges and final actual charges will be based upon the carrier’s tariff which is available for inspection from the carrier upon reasonable request. (*) 70% OFF on Tariff Rate.

    Move cost: $2300
  • Jessie Carter
    5 1 month ago

    United American did a great job for me and my family when we moved from Florida to Philadelphia a few weeks ago.

    The cost was fair and they were professional throughout the move.

    I plan to recommend them to friends and family that are in need of a good mover.

    Move cost: $3300
  • Kevin Kline
    5 1 month ago

    Stress free move across country. I was very happy with the moving team.

    The price for such a long and big move was very fair.

    Move cost: $4750
  • Vladamir Samuelson
    5 1 month ago

    My cross country move was handled so well by United American Movers. All aspects of the move were handled professionally and the price was fair for such a large and far move.

    Move cost: $4500
  • Stephen Onassis
    5 1 month ago

    Great moving experience. It was painless and the team was very professional. There were no extra costs after the move.

    I plan to refer them to my colleagues looking for a good moving company

    Move cost: $4200
  • Pearce Plunkett
    5 1 month ago

    I moved last month down South to take care of my grandmother. The move went smoothly. The team was friendly and the cost was good.

    Move cost: $2200
  • Sven Smythe
    5 1 month ago

    I recently moved from Boca to Atlanta. United American did a great job for me. There wasn’t no loss or damage to my things. The moving team was friendly and always on time. Also the cost was very fair. Recommend.

    Move cost: $3300
  • Adam Streve
    5 1 month ago

    I had to move to New York for a new job. I had a large house with a lot of stuff. These guys did a great job for me and there were no delays or added stress. Highly recommend their detoxes for your long distance moves.

    Move cost: $7700
  • Samantha Jones
    5 1 month ago

    Great move. Very fair pricing.

    Move cost: $5100
  • John Bush
    5 1 month ago

    Excellent move by a friendly team. There were no issues. I highly recommend their services.

    Move cost: $3300
  • Christopher r Quinn
    5 1 month ago

    Great team of knowledgeable professionals. I was very happy with my recent move.

    Move cost: $3300

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