Quality Moving Experts Reviews | Verified Movers Reviews
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Quality Moving Experts

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As a family owned and operated business, Quality Moving Experts was founded based on offering customers the highest level of Customer Service and Expertise. All our personnel have been in the long distance moving industry for multiple years, and we truly know what it takes to get the job done right. Our main objective is to get your items across state lines safely, professionally, and stress-free. After years working in this industry, we have come to find an extensive network of highly rated carriers to fulfill every aspect of a long distance move from start to finish.

Reviews

76 reviews for Quality Moving Experts

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8 months ago

Quality Moving Experts is NOT a moving company! They are just a moving broker! They quoted me for 3k and said it should be delivered in 2-3 days. It turns out I am billed 6k and the delivery will be in 15 days! It is already 10 days since my stuff is picked up! I called them many times but they said they can do nothing. They said they are just a moving broker. Why did not they tell me they are just a broker from the beginning? If I knew they are NOT a moving company at all, I even would not book the moving order with them! Here is how they tricked me. The staff's name is Nick/Nicholas. After I submitted a moving quote online, I received Nick's text message and email saying that they have an empty truck in my area within my moving date range due to a client' moving date change; they would like to give me 50-60% off discount for my move. They asked me the stuff I am going to move, calculated the volume it is going to take, and then gave me an estimate of 3k (after discount) and asked me to pay the deposit. On the day of pick-up, after the stuff loaded the truck, the driver said it takes double of the space than estimated; so the charge will be doubled. They loaded exactly the same number of furniture/boxes/luggage I provided to Quality Moving Experts. The volume is doubled! What an estimate Quality Moving Experts made! When the truck driver gave me the paperwork, I found the title of the paperwork is Moving Solutions Van lines. I said I booked the moving order with Quality Moving Experts. The driver said they are the same company! I said the price is doubled than estimated. Quality Moving Experts said giving me 50-60% off discount. The driver asked me to sign the paperwork and call Quality Moving Experts for discount later. After the truck left, I called Quality Moving Experts but they said I already signed the paperwork so they can do nothing now. Quality Moving Experts asked me to call Moving Solutions Van lines for discount. In the past 10 days, I called both Quality Moving Experts and Moving Solutions Van lines many times. None of them is helpful for resolving any issue. Their drive asked me to sign the paperwork and then call the customer service for the discount I was promised to given when I booked this moving order; but both of the two companies do not give any discount as they promised. This is the WORST moving I ever had! Being blindly cheated by a moving broker ends up with waiting for 15 days for a delivery of an 8-hours driving distance move! STAY AWAY FROM Quality Moving Experts AND Moving Solutions Van lines!!! You will just waste your time and money working with them!

9 months ago

Currently not happy. They were a day late to pick up and currently 2 days late bringing our stuff and no answer when they are coming. They accidentally took my daughters medical equipment for her infusions and I cannot get any help. I also was quoted $4,000 and they added on another $3,000!!!!

1 year ago

The crew showed up when they said they would. Right from the start everything was handled professionally. Everyone was friendly and introduced themselves which I appreciated. The moving team was above and beyond my expectation. The customer service from start to finish was excellent. Amazing job! I cannot say enough how thoroughly impressed I was with these guys. they unloaded even more quickly than they loaded, Everything was placed where I wanted and nothing was damaged. I would recommend it.

1 year ago

Thank you so much for a wonderful day! This was the 1st time we have used Quality moving experts for our long-distance move. The team arrived on time (actually a little early) and got straight to work. Everything fragile was blanketed and within 24 hours they were on the road. Then they were off back to. This has to be the BEST company I've ever had the pleasure to deal with! Thank you so much for a wonderful day!

1 year ago

Unfortunately, they had a delay and so they weren't able to meet the time when my loading dock was available for them to make the move. So we had to reschedule for another day but they were able to work it out. The movers came two days later and it didn't cause any issues for me. I saw them when they were unloading and it was done very timely. Everything was packed very well and securely, and they assembled all the furniture that they had taken apart for the move.

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