American Standard Moving & Storage Inc.

WORST EXPERIENCE OF MY LIFE. They quoted me $3400 and on moving day it was $12,000. And they kept my deposit when I sent the movers away. Complete nightmare.

BEWARE!!! American Standard Moving company will give low estimate initially and then will later state you only get so much room in a truck making you pay more. Furthermore, will not give you refund even if it is within 72hours. I feel like we have been taken advantage of and we don’t have much $ for our move and now we are out of $3000 for a move. However, I want to give advise that Uhaul now offers movers for a small price for both destinations. Seriously, pay movers and don’t waste your money on this scam company. Hopefully, I get some of my money back from this company since I canceled within 72hours, but not dealing with decent people, so only God knows what will happen. Best of luck to anyone reading this that has a move coming up. 🙏🏻

The people by American Standard Moving seem nice and willing to work with you before the move; however they use some very crappy mafia type of subcontractors in particular western van lines who try adding fees for things that are not true such as claiming that they had to park further than 75 from the house despite them actually being about 50 feet from the house and there being a driveway. they also claim crazy high numbers of cubic feet at the time of the move, and do not respond to emails. as of now when I have contacted American Standard Moving they claim they cannot do very much despite the fact that I hired them for the move. if they resolve my issue I might raise the rating but for now I am putting it as a 2 and that is being generous.

Professional Con-Artists or Poor Internal Controls - YOU DECIDE After days of searching for the right carrier to move our company goods safely from Michigan to California, we came across American Standard Moving & Storage. American Standard Moving & Storage seemed to have decent rates and the best insurance coverage compared to the competition. The Sales rep (Jason) offered me an insurance plan of $10,000 per unit (25x) totaling $250,000 so we decided to award them with the job. Two days later, a Mexican gang showed up to begin moving our goods while the manager and I were completing paperwork. There was a discrepancy in the insurance coverage amounts from what the sales rep (Jason) had previously stated over the phone. The maximum coverage wasn't even 10% of the agreed-upon amount. After going back and forth, we decided to cancel the job and not risk them moving our goods. A $1,708 non-refundable charge is what I get stuck with all because their sales guy (Jason) is offering services the company does not even offer. Overall, beware of similar experiences. Things to look out for: • Verify paperwork and validate details with a second employee. • Don't let the movers begin working until all paperwork is completed.

Save your money and energy. This company is the epitome of unprofessional. Poor communication does not begin to explain the experience. Booking was a breeze great quote easy experience, told we would get a call out a week from pick up, never came. We called we were put off a few more days, told we would be contacted never contacted, again we called, once again put off another 24 hours, never called we called, again put off this time told a pick up window and told we would be contacted 20 min before pickup. Again no communication no pick up. After multiple calls and emails we were told they would arrive first thing in the morning 7-10am. Again no show, after more calls and using a different phone number to contact they answered and told us 2-5 this time, when asked about our options told their contract gave them 2 days to pick up before they would have any other discussions I asked for an email expressing that, and was hung up on by someone claiming to be customer service management. "is there anything else I can do for you good bye" click.