Pricing Van Lines

Filled out a quote form last night and was emailed a link to add inventory. Have moved myself all of my life (middle-aged now) so thought I'd skip U-Haul and let someone else handle it. Received a link to fill out inventory but that's frankly too much of a hassle for me, so I replied no thanks. This is the exact response I received, spelling/grammar errors included: July 6, 2023, 12:53 PM by William Baggett good obviously you don't have any idea what you're talking about so ya RENT a truck...you don't know the industry WOW WOW _____________________________________________ How are they in business? How is this person even employed? So glad I did not give them a list of my possessions! Concerned that they have my email and phone number, though.

Moving company hired by this broker failed to deliver in a timely manner. Delivery was not completed until I filed federal complaints and retained legal counsel. Compensation for delay was promised, has not yet been delivered. Customer service overall helpful, but they're very limited in what they can do to help if the carrier is problematic. I would not recommend this service and will likely use another service with our next move.

Really fantastic and conscientious service. They have a great sense of pride and responsibility in their work. This is the kind of service and customer focus that you rarely see anymore. Highly recommend using them.

I don’t know from where to start please stay away from this molestors. They just want money from you. I booked my long distance moving and they initially quoted wrong. They never called before showing after doing many follow ups they hired another cons which was coast 2 coast. The guys named Dave came to pick our stuffs and after seeing he said it’s going to cost us $1000 extra because of some extra boxes we agreed since we have to move from the house then the real story started he started throwing boxes and damaging the walls after that we requested him not to that and he started making personal comments and told us now he will make us pay more than $1000 which he did he charged us $2500 for 20 extra boxes upon calling Geovani who was the supervisor he suggested to let him take our stuffs since we don’t have much time left and he will help us to get this sorted that was another mistake by trusting him. After many many followups he sent us revised quote and said that we need to pay $1704 upon delivery and we’ve this confirmation on the email. I informed them on Nov 11th that we’re ready with the address and till today 12/7 our stuffs not arrived. We kept the patience on that but today when the carrier called they mentioned that the actual balance we need to pay is $2395 not $1704. We called Carmen, Lilli, Tarik and Geovani 100 times but no one is answering finally someone answered and said if you want your stuffs you need to pay $2395 or they won’t deliver. After sending several emails on the amount confirmation no one responded back. This is the biggest mistake of my life moving and getting harassed by them. I would beg people not to move with them even if they’re willing to do at free cost. Note my stuffs not arrived yet and now I have no hope that they will delivery the stuffs in good shape. I am going to take a struck action again this team and the company. Very unprofessional and rude people.

Have used their service for my last 2 moves. They did an outstanding job disassembling, packing and reassembling everything. I would highly recommend them.