Northern Star Moving Systems Reviews | Verified Movers Reviews
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Northern Star Moving Systems is a full service moving company with over 20 years of combined experience. Our team of professional movers can do any job from a small studio moving to a ten bedroom home or office building moving from one state to another or locally. Our employees are dedicated to make sure your move goes as smooth as possible.

Each client’s individual desires are our company’s biggest concerns on every single one of our moves. We know that every clients move is different and we take pride in providing the finest moving service our clients have ever experienced. Our agents are available at all times to help you plan your entire move from pickup to delivery and save you every penny along the way. And our friendly dispatchers and truck drivers stay connected with you along the whole way of your move that way you will always know exactly where are your belongings at any point of time.

Our company provides you with the following:

*Professional and uniformed movers with years of experience behind their back.
*Full packing and unpacking services
*Licensed as well as insured and bonded services
*Well managed and courteous staff
*No hidden fees or random charges along the way
*Guaranteed pick up times and delivery time frames
*Respectful of your communities rules and regulations

Reviews

103 reviews for Northern Star Moving Systems

Your trust is our top concern, so businesses can't pay to alter or remove their reviews.

4 years ago

THIS COMPANY IS THE WORST. Criminal at best. The sales person, Scott, lied about everything from the fact "they don't contract to other companies", that they wouldn't charge for stairs, that they would be responsible for packing all large art and appliances and properly covering/protecting furniture etc etc. He also rushed us through signing the contract while he was on the phone with us. Alex the customer care lady is extremely rude and unprofessional. They up-charged us at every turn. Both the pick up and drop off was contracted to random movers without their own trucks. We were told we were getting our own truck only to find out after the fact that our items were unloaded in PA and reloaded from their warehouse. When our things arrived more then 30k in furniture had been damaged and everything was thrown in the truck as if they were TRYING to break everything. The contracted movers hired to deliver our things looked like they just got out of prison and I literally caught one of them cursing to himself on the side of the house. Now after going through everything we have found that our Gibson guitar was stolen and a box was opened with 3k worth of computer electronics removed. DO NOT HIRE THESE SCAMMERS.

4 years ago

I have nothing nice to say!! Don't use this company. Customer Service was down right horrible. Alex in customer service is the only one who answers the phone, although answers the calls friendly, never gives a true answer. Day of moving we were asked what window of time we wanted, 8am to 12pm worked for us. They showed up at 4:00pm , wanting water, bathroom use and cigarette breaks every 20 minutes. 3 people to unload our home stuff was all over the driveway, one person spoke English only. They brought a small truck rental by the way, so they had to come back the next day at 3:00pm again late. Tried to call for several weeks on delivery and Alex wouldn't give us any answer. Finally at 3:30 one afternoon we get a call that our stuff will arrive tomorrow in the late afternoon. They got here at 4:00pm. Nice gentlemen all very young, but were really sorry that we had such a mess to deal with. Now the real issue damage beyond repair on almost every piece of furniture. A teak outdoor table and 6 chairs is unusable, how do you break teak chairs to this degree and table legs. Couch has a hole in it. Bedroom furniture all split. Light beige couch all covered in dirt and grease. Tape all over my wood furniture that left marks. Missing legs for living room end tables, and sofa tables. Pizza oven broken stone and vent door handle and ignitor all smashed. This is not the full list, to long to keep going. If you hire these people you will be sorry, all liars. Tyler who told us this is an easy move no issues should arise, was no where to be found. He lied and lied through the whole process. Never return one phone call after they got their deposit. Buyer Beware!!! Scam Artists

4 years ago

This company is worst ever...DO NOT USE!!! It was a nightmare from beginning to end. Salesman, James, was very convincing and gave us an estimate that later doubled after he disappeared. The movers arrived late and needed water. They took many smoking breaks and only one could speak English. They packed everything very haphazardly and didn't label any boxes. They threw lamps and TVs into big boxes with other things and they used our clean bedding and towels to wrap artwork. They forgot stuff and acted defensive when asked. A bunch of monkeys could have done better. Our stuff arrived late after calling everyday to get things going. The delivery guys didn't help unpack and also didn't take empty boxes. We paid top dollar for these services. All lampshade were damaged and other ceramic pieces were broken. We are also missing all pots and pans. We are now trying to get some compensation for our losses but it is a series of impossible steps. THIS COMPANY SHOULD BE ASHAMED OF THEMSELVES!!!

4 years ago

DO NOT USE Northern Star under any circumstance. They told us that our move would be no more than 2 weeks. WE WAITED OVER SEVEN WEEKS!!! The worst part was customer service. When we called (and we did call often) we were laughed at, hung up on, and repeatedly denied information on our items when asked where they were. They defaulted on their end of the contract. Even after the "30 BUSINESS days" as stated in the contract we didn't have our belongings. After seven weeks, we received some (that's right, not everything-several items on inventory list were missing!) and it was extensively damaged. Of course, customer service did nothing. We also received someone else's giant TV and sound bar, when we told them, they did nothing. I could go on and on, but please DO NOT USE...I never want another family to go through what we did.

5 years ago

BEWARE. This company is an absolute scam, so much to the point that we had to get an attorney involved. I do not even know where to begin, so I will keep it short. You will be held hostage, and sucked dry of all your money. Per our attorneys, what they have done is absolutely illegal and they will be reporting this business to the attorney general and the DOT. Please please go somewhere else.

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