If there was a way to give a negative star rating, this place would have it, based on my experience today and level of unprofessionalism.
Last week, I entered my moving info into a website just to get an idea on costs. Immediately my phone starts BLOWING up, mostly this number for Northern Star Moving in Utah. I am currently working full time, like most human beings. However, leave a message. This company is savage and just keep calling, continuously, even when I send them to voicemail. Today. I was walking into an important meeting and this number called me THREE times, so I sent them to voicemail. No message left, they just called again, for a FOURTH time. At this point I start to cmwonder if it’s an emergency with my kids, or family or something that extreme that someone needs to talk to me like that importantly, so I quickly answer as I’m walking into an important work conference, no phones allowed. She starts her introduction asking if i was Ashley, I said yes and she starts with the whole moving ordeal. I’m just slightly annoyed, since this is 4 calls within 3 minutes, and I’m getting the look from my employers, so I ended the call on my cell, without saying a word. l didn’t say anything because I didn’t need my employers to think I was playing on my phone, so the next step...I get this TEXT message, that I kid you not, I’m copying and pasting here...
“If you're not moving all you have to do is say so. Instead of being rude and hanging up in someones face. When you dont tell us you're not moving, you continue to get calls. FYI”
Not sure how you hang up in someone’s face, but that’s besides the point of unprofessionalism. If there was ever a chance I would hire and trust them with my valuables and family heirlooms, that text message sealed the deal of HELL NO, and you can bet that I’ll spread the word of the level of immaturity that this business conducts themselves with. Would LOVE to hear from a manager or supervisor on that one. I’m my line of business, i help people on a regular basis relocate and make arrangements to do so,m, and this company will also be on the ‘definitely DONT call them” list. Hey management. Feel free to email me ashkane1123@gmail.com. Then again, a lack of response will just justify my thought that this company is the furthest from professional ever, I can’t imagine what my belongings would look like after trusting them to be driven across the country, if they ever even arrived at all.
