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9 reviews for Jochas Moving & Delivery

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  • Scott Murphy
    1 6 months ago

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    3/16/2020
    You cant make this up... my window for them to arrive was between 11 and 2. At 2:30 I call to get an update. Was told truck problems. OK, it happens. The "Manager" said she would keep me updated. Nothing. 4 pm I try calling again but they turn the phones off so no way to communicate other then text. She repeatedly ignores my texts. Now I find out they're in Fort Lauderdale finishing another move. So she lied to me. 6 pm comes around and another manager calls me and said because of my "tone" via text messages she doesn't feel it would make sense to send the guys. Well yeah, I was pretty mad but there was no cursing and no threats. She cancelled the move and refunded my money over 4 hours after they were supposed to arrive. Can you imagine waiting all day for supposedly professional movers and they call and cancel. This was one of the worst moves I've ever done. As a disabled veteran I can only hope that they don't ever do this to anyone again. I had to sleep on the floor for three days till I could schedule another company. PS, I requested the owners information and they refused to give it to me. I have to think that their complete disregard for customers starts at the top and rolls down. HIRE AT YOUR OWN RISK and be sure to have a backup plan.

    Move cost: $374
  • Sharon Denson
    5 2 years ago

    I received several moving estimates but Jochas Moving & Delivery team was very professional and kind over the phone. They explained each stage of the move and patiently answered all my questions. Not only did they take care about the logistics of the move, but also called to check if everything went well. I was really impressed with their professionalism and efficiency. I will be happy to recommend them to everyone I know. No matter how stressful the move is, they can make it a lot easier.

    Move cost: $450
  • Wesley Crow
    5 2 years ago

    JoChas Moving & Delivery were incredible during my move. I was moving for work for the first time and I had no idea about how to do it until I met them. I did a thorough research on them and I noticed a lot of positive testimonials.

    I had a lot of tiny, but delicate and expensive items to take care of. They were very patient and attentive while handling my knick-knacks. I was moving on short notice due to my new job requirements and they managed to work with my schedule and set a convenient moving date. They used large amounts of quality packing materials to keep all my belongings safe during the move. Really appreciated!

    Move cost: $500
  • Stavey Donahue
    5 2 years ago

    What a great team. They showed up on time to get to work. Extremely professional. I was so impressed and happy I went with this crew. Highly recommend this great company. Jochas Moving & Delivery was also easy to talk to, not only over the phone, but also when the people came to get everything on their truck.
    The move was not a long one, by any means, but it was done efficiently and properly and we did not have any issues with Jochas.

    Move cost: $685
  • Brian Cartage
    5 2 years ago

    My moving coordinator with Jochas Moving & Delivery was very professional and helped me through my whole move..He booked me with great movers and answered all my questions. He would even call me to check in after my items were picked up. If you want a great experience I would recommend this company , they were the best I have had after moving with two other companies and having a horrible experience.

    Move cost: $3405
  • Michael Mill
    3 2 years ago

    If all of my problems are rectified, I will update this review. My move Jochas Moving & Delivery was mediocre. I could have gone without some of the movers taking smoke breaks every five minutes during pick up it did leave an uneasy taste in my mouth. When I tried to speak to customer service about this they acted like it wasn’t a big deal. The kind of brushed me off. The delivery to take longer than expected and I had to sleep on the blowup mattress for a little over a week. All of the items did arrive without damage.

    Move cost: $3000
  • Durgas Monty
    3 2 years ago

    Actual movers with Jochas Moving & Delivery were amazing and very respectful. But, I was unhappy that they added some extra charges without notifying me until they provided me the bill after the move. I assumed I would be paying from arrival to departure, but then they added on additional time stating they actually charge you from office to office (which was an extra hour and a couple hundred dollars). This is not stated on their website under their policies, and not one person notified me of this until they literally handed me the bill with the disclaimer at the bottom that states this. When I contacted their customer service to ask why this is not mentioned on their website, and only applied to your bill when you receive it AFTER they completely load everything, the customer service agent let out a huge annoyed sigh, and said "UGH" (as he was completely annoyed I was asking questions). I was very unhappy about that and feel that this is very sneaky. Most people probably do not even notice this, as to why they most likely just get away with it.

    Move cost: $4340
  • Noel Gabor
    5 2 years ago

    God bless Jochas moving and delivery team for handling my belongings so professionally! I cannot thank them enough for making an extra effort to keep my belongings intact during the move. They were dealing with a lot of breakables, collectibles and valuable items and everything was delivered in one piece. In spite of several risky and slippery situations due to the bad weather, they kept everything under control. They also provided me with some good tips about storing some temperature sensitive items. Amazing organization, skills and proactivity! I have already recommended their services to my sister and her husband. Just keep up the good work!

    Move cost: $2400
  • Michael Stern
    1 2 years ago

    Poor customer service! Do not use! My move was going fine (the guys they sent were very nice). However, through total negligence they broke a suitcase they were moving. As they were using the mechanical lift to put it on the truck, they let the suitcase wheel slip between the truck and the mechanical lift. snapping the wheel off the suitcase and making it unusable. I contacted them with a claim for the damages and sent them an ad for the exact same suitcase (down to the brand and size) for about $400. They contacted me and offered me $30. When I told them how low that was, they asked, "what was my counteroffer." Realizing the suitcase was used I counter-offered "about $100," which I thought was reasonable. They never got back to me. I sent a second email, and they ignored that too. Obviously their way of doing business is to ignore customers. Do you want a mover who does that? I do not!

    Move cost: $400

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