Florida Smart Moves | Long Distance Moving Companies | Verified Movers
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Florida Smart Moves
2.5/5

US DOT:4176294

Florida Smart Moves

  • phone8339273340
  • mail[email protected]
  • globalhttp://floridasmartmoves.com
  • location2814 Silver Star Road unit 219, Orlando, FL 32808, USA
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A Quality Service for your Move! From Point A to Point B in easy steps. We are a facility that works with multiple companies in the industry that are Eco Friendly. We will provide you with a quote that will equal 3 other reputable companies… No hassle, no headache, no stress!

Reviews

2 reviews for Florida Smart Moves

Your trust is our top concern, so businesses can't pay to alter or remove their reviews.

10 months ago

I had hired “Florida smart movers” US DOT: 3517442 to move my home from a home in land o lakes to new port richey and they quoted me $415 with some discounts as a customer. I walked through what I had and explained what I was working with. They gave me a quote for 3 movers for about 4 hours and an hour drive and said if there was overtime it would be 115 per hour. We had 6.5 hours and it should have been no more than $230 more - I told them I didn’t want any packaging materials used. 1. They came late 2. They used packaging materials without my permission (when I called and asked what was happening she said they had to use materials because I hadn’t put a plastic wrap on my mattress. She told me “did you tell the movers themselves you don’t want packaging materials used- I told her that is her job to make sure she communicates the job to the hired help- I told her to only use the materials free quilts that she said was included. 3. they packed about 1/3 of my stuff including the most expensive of my possessions. did not even take everything that was on the contracted list. 4. they put my things on the truck then locked it and gave me a final quote of $2000 and demanded it to be paid in cash or money order, would not let me get my things back off the truck, and threatened to drive away and put it in a warehouse and charge me for it. wouldnt take a payment plan, would not give any slack, they were going to drive away with my belongings and said they would charge storage even though they said i qualified for a month of free storage on my quote. they charged $300 just for "bulky items” $375 for packaging materials and took off all discounts because it was over the original quote time. They didn’t mention that whatsoever when they quoted me that that could or would happen. 5. On top of that they broke so many pieces of my furniture, crystal, glassware and kitchen china. So much of my furniture had chunks carved out in it even though they packaged it “for the safety of the furniture and truck” my dresser leg was even broken off 6. They got paid and dropped off my furniture and materials at my new place and didn’t set anything back up even though that was the expectation conveyed when I hired them. They left my furniture in piles and I didn’t even get all the pieces back. They even left the bedroom frame behind and took the headboard. 7. Even after all of this they had the nerve to ask for a tip. Turns out they were just hired help from the moving company off of a job posting board like Kraig’s list. 8. We had to help them move everything out of the truck they didn’t do it themselves and had us help move everything- we ended up doing so much of the work when they were supposed to be the paid service I am devastated and this has no ethics, no integrity whatsoever and not only did they charge me so much, they didn’t give me any choice along the way in asking me questions of what I wanted or not if it was going to charge more. They hung up in my face when I was asking questions and I am so upset that this happened

10 months ago

Good company, james was a great mover... had some issues with dispatch they we're 2 hours late, but thats about it...

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