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59 reviews for Empire Moving Group LLC

Your trust is our top concern, so businesses can't pay to alter or remove their reviews.

  • Garrett Reilly
    5 24 hours ago

    Guys from empire moving group was ABSOLUTELY number one! I cannot tell you different this moving company is from other moving companies. They truly care about YOU. They completed the job in 3 hours. I'm very pleased with their quick response time, high quality work, and pleasant attitudes! I'll definitely utilize their service again when needed.

    Move cost: $5400
  • Beulah Dempsey
    5 24 hours ago

    They were on time, careful with my belongings and went over and beyond what movers do!
    I would not hesitate to let them move your belongings. They are caring, polite, honest and were fun to be with!

    Move cost: $8820
  • Arthur Walls
    5 2 days ago

    They did such a fantastic job I thought of them immediately when the time came to move again. Moving staff is timely, professional and competitively priced. They took care of everything with care and courtesy, and wouldn't let me lift a finger! I highly recommend them!!

    Move cost: $6300
  • Connie Becker
    5 2 days ago

    This moving team lived up to the 5 star reviews. Not only did they knock out my move to the suburbs in record time but everything was handled with CARE and nothing broken or missing. A solid group of guys that will get it done!

    Move cost: $8400
  • Jaime Blanchard
    5 4 days ago

    Very nice and efficient. Got the job done in the time they estimated and didn't hesitate to go the extra mile in making sure everything was good.

    Move cost: $6550
  • Shelley Kearns
    5 2 weeks ago

    We have had two great experiences withEmpire Moving Group. They are prompt with responses, efficient with the move, and careful with your items. We would definitely use them again.

    Move cost: $2230
  • Karl Figueroa
    5 3 weeks ago

    They provided an excellent service. They handle everything with care and are very friendly with kids my 3 year old was running around and still they where very friendly with him and worked around him.

    Move cost: $3326
  • Grant Dean
    5 4 weeks ago

    Good company to move with. Very detailed over the phone. I had great experience. Thank you for a great service .

    Move cost: $2550
  • Vanessa Teter
    1 4 weeks ago

    If you want a moving company who is not responsive, manipulative and uses shady tactics to get you to buy into their services, this is your company. If you want to know why I believe this, read the very long and very informative review below. Bottom line - find someone who has a good reputation and IS NOT this company.
    Note: These are movers my parents hired and I got involved with handling the case once their belongings were picked up. This complaint is on behalf of them as well as what I personally experienced when starting to deal with them directly.
    1) Empire Moving Group hired on 10/14 to pick up belongings from WV. Delivery date was scheduled for 10/15 or 10/16 with the movers confirming the day of. Deposit was made and estimate was given. The movers didn't show up until 10/17 at 12pm.
    2) Movers arrived (which was actually Safeguard Van Lines, contracted out from Empire) and packed up my parents belongings (1 King Sized Platform Bed, 3 end tables, 2 night stands, a small dining room table, 4 chairs, 1 toddler sized bed (no mattress), coat rack, 17 small boxes, 9 med boxes, 4 lg boxes, 1 lg cabinet and a never been opened boxed up closet organizer), they were told that the space being taken up in the truck was more than double what the estimate had called for (353 cu ft estimate, saying they needed an additional 450 cu ft) and instead of owing the movers $640, they owed them $1643. Not knowing what to do, they paid the movers because they were put in a position where they couldn't do anything else at that time.
    3) Enter me. I had several conversations with customer service at Empire and was told that Empire was simply a middle man and that Safeguard was the actual moving company that Empire had sourced the job to and that between the two of them, Empire provides the estimate and sometimes, it's a little off. I worked with Empire to go through the estimate and they worked with Safeguard to see what was taken up for space. Upon the reevaluation they determined it was indeed less space, and they should have charged us $1454.29 and therefore instead of owing them another $1643 at drop off, we'd only owe $1454.29. This still did NOT make sense to me as the cu ft amount they claimed my parents items were taking up was still 803 cu ft. I was promised pictures of the truck once loaded to confirm the amount of space being taken up and a follow-up conversation to take place with the customer service agent that I was speaking to at Empire, but it never happened.
    4) Speaking of customer service: I was told several times that "my parents would be taken care of and their interest was at top of mind when it came to the level of service being given". Once a few conversations had taken place between me and Brittany (10/14 and 10/15), I never heard from her again. Even when I called and left a message for her on 10/18 at 11am, she never returned my call to get the above picture situation ironed out. However, on 10/18 at around 4pm I received a phone call from Ryan from Empire to confirm the delivery date of 10/20. I said that would be fine, but I really wanted to talk with Brittany to get the rest ironed out because I did not feel comfortable paying $1454.29 to the movers upon delivery. I asked to speak with Brittany - she had conveniently already gone home for the day. I was told I'd receive a phone call from Safeguard on Saturday to confirm delivery time and that was that.
    5) No phone call on Saturday from Safeguard. On Sunday morning I received a call from the foreman that my parents things would be delivered around 9:45am. We went to the new house to meet them there. I explained to him the situation about the pictures not being sent and so on and so forth, knowing that sadly he was simply the middle man. He put me in touch with Vanessa at Safeguard where I was told if my parents wanted their stuff, we would need to pay them upfront the $1454.29 or else we wouldn’t get any of our stuff. Our hands were tied. And this is where they get you. They hold your items for ransom so they can get paid and they never talk to you again.
    6) I sent an email to Empire outlining the issues and requested they talk to me to iron this out. No response has been received since.

  • Annette Olson
    5 4 weeks ago

    If you are looking to move with no hassle, those guys will come on time and take care of everything. Great company and staffing!

    Move cost: $1450
  • Kevin Humphrey
    5 4 weeks ago

    So happy I found these guys thanks to all the great Service. They were fast, thorough and friendly.

    Move cost: $3290
  • Rory Ebert
    5 1 month ago

    We have never hired movers that did as good of a job as these ones. They took time to make sure everything was protected. They wrapped necessary items. What really stood out to me was the fact they were not only careful with our stuff, but also careful to not scratch the floors or walls of either house. They were kind people and we enjoyed having them move us. Highly recommend this company.

    Move cost: $3289
  • Ofelia Wilkins
    5 1 month ago

    We recently used Empire Moving Group to move us. The crew kept us very informed as to when they were arriving to the old home and when our belongings would be delivered to the new home. We had a decent sized move, but they handled it with ease. The move was very reasonably priced as well. Everything arrived safely the way it was before. Great company to hire.

    Move cost: $1690
  • Ben Marks
    1 1 month ago

    WHAT AN AWFUL EXPERIENCE USING THIS COMPANY. THIS COMPANY IS A SCAM AND NOT A REAL MOVING COMPANY, THEY ARE BROKERS. EVERY SINGLE ITEM I OWNED WAS EIRHER STOLEN OR LOST OR DAMAGED. I FEEL LIKE I WAS ROBBED OF MY ENTIRE LIFE. PLEASE RUN AWAY FROM THIS SCAM AS FAST AS POSSIBLE AND USE YOUR BETTER JUDGMENT. ZERO STARS SHOULD BE AN OPTION.

    Move cost: $8650
  • Barry Taylor
    5 1 month ago

    We were thrilled with the service provided. The crew were very friendly and professional. the work they performed was excellent, especially with the more heavier and bulkier bits. Nice work.

    Move cost: $2100
  • Miller Hill
    5 1 month ago

    Highly recommendation for the company. The workers are very professional. After you booked them, they make sure to help you with everything related to your shifting. They not only help you in dismantling your belongings and packing stuff but also make sure that the floor got no scratch with any furniture.

    Move cost: $2100
  • Ardis Harvey
    5 1 month ago

    After purchasing our new home we needed help moving. We called Empire Moving Group and they were able to assist us and not break the bank. The moving truck arrived on time and the movers were courteous and careful with our stuff. I would highly recommend Empire Moving Group to anyone needing to move.

    Move cost: $2360
  • Gilbert Rangel
    5 1 month ago

    Excellent Customer Service. They came just in time and worked perfectly. I am very happy with the service.

    Move cost: $2100
  • Francis Mora
    5 1 month ago

    The guys here are very hardworking and very polite. My experience was great. They worked very quickly and didn’t forget to treat my furniture with care. Nothing was damaged or scratched. I was really impressed.

    I would totally recommend them and use them again if I needed it. The move was seamless and easy.

    Move cost: $3543
  • John West
    5 1 month ago

    The crew arrived on time. Introduced themselves and started straight to work and work they did. It was a difficult move and hot. Very hot. Not once did I hear a complaint or grumble. I would use their services again and I won’t hesitate to recommend them to family or a friend. Big thanks to the crew.

    Move cost: $3490
  • Allen Davis
    5 1 month ago

    A friend of mine recommended these guys. They are incredibly nice, polite, efficient... They did a great job, by moving us in one single day without any issues. I don't have even one complaint. I am so glad I found them.

    Move cost: $3890
  • Michael Watson
    5 2 months ago

    The crew showed up early and really hustled to get things moved quickly, but were also extremely careful not to damage anything. They didn't try to up sell me on anything which I sincerely appreciated. Recommended.

    Move cost: $5800
  • Felix Ben
    5 2 months ago

    Excellent. My furniture was completely wrapped in blankets, and then plastic, leaving very little chance for damage; which there was none. Very professional, fast, and took exceptional care of my furniture. I highly recommend and I will use them for even the simplest of moves.

  • Emilio Dee
    5 2 months ago

    Just moved over the weekend and it couldn't have gone smoother. I needed to be out of my apartment very early in the morning and they showed up at 8:30 AM sharp and got to work. My new unit had very awkward entry / stairs but it proved no issue for them. Overall, would highly recommend!

    Move cost: $7600
  • Ben Luca
    5 2 months ago

    Moving couldn't have been more easier - these guys were experts- from moving out of the suburbs to moving to an apartment in the city. They knew how to disassemble, wrap, and reassemble quickly. Thanks again!

    Move cost: $9400
  • Aron Daniel
    5 2 months ago

    They are very fast and professional. The moving team is very easy to communicate with. The price is very reasonable too.

    Move cost: $6000
  • Adrian Maurice
    5 2 months ago

    The movers showed up on time and were very professional. More importantly, they were able to get three storage lockers worth of furniture to the burbs in one trip with no damage. I would highly recommend them for your move. Reasonably price and they were fast and efficient!

    Move cost: $6500
  • Abbyl Lee
    5 2 months ago

    Definitely definitely definitely use these guys for your next move. They replied to all of my inquiries and questions super quick, and their prices are absolutely some of the best in town. The crew arrived early - I have moved so many times and that has never happened. They were quick and professional, it was as painless as moving could possibly be. Thanks!!

    Move cost: $3000
  • James Cooper
    5 2 months ago

    I used them for two moves and both times were the smoothest move I've ever had. They gave me a straightforward, flat rate quote and held to it with no exceptions. The price was much better than competitors. They were fast, thorough, polite and moved everything quickly and safely. I would highly recommend them.

    Move cost: $6300
  • Thomas Paul
    5 2 months ago

    I needed movers last minute and these gentlemen came through for me in such a short notice... Very professional and moved my things with no accidents If you need movers I highly recommend them.

    Move cost: $4200
  • James Williams
    5 2 months ago

    I feel it is only fair to relate to you our appreciation and thanks for an excellent move. You gave us a great quote, after making our decision to move using Empire, a team comprised of three movers, came to put all of our household into the truck. They were all professional, efficient and kind. Thanks for the stress-free move.

    Move cost: $3890
  • Anne Powers
    5 2 months ago

    We had an absolutely fantastic experience. They were fast, friendly, and exceptionally professional. And the price was nice!
    We have since recommended them to many of our friends and will probably use them again if we relocate.

    Move cost: $6400
  • Elliot Henry
    5 2 months ago

    I cannot say enough good things about this moving company. They were on time and finished 45 min earlier than the estimated time so they actually saved me money! They wrapped everything thoroughly and not one item was broken or scratched. I can't recommend them enough. Thanks, guys!

    Move cost: $5700
  • Ada Atkinson
    5 2 months ago

    I hired Empire Moving Group to help me move some furniture and was very happy with the experience. They showed up on time (early actually) and was able to move everything incredibly quickly and efficiently at a fair price. I would definitely use them again for any future moves.

    Move cost: $8400
  • Jacquelyn Chambers
    5 2 months ago

    Courteous, professional, quick and fairly priced. They helped me unpack and move a crate of my belongings to my apartment. They also stopped off at a local furniture store to grab my new couch for me. The two-man team worked efficiently and I couldn't believe how inexpensive they were compared to other moving companies--and it was a Sunday!! I would use them again!

    Move cost: $1690
  • John Mitchell
    1 2 months ago

    SCAM SCAM SCAM. IF YOU ARE SPEAKING WITH THIS COMPANY RUN FAR FAR AWAY. EMPIRE WILL TELL YOU EVERYTHING YOU WANT TO HEAR ON THE PHONE UNTIL YOU PAY YOUR DEPOSIT. DONT EXPECT A CALL BACK ONCE THEY HAVE YOUR MONEY. THIS COMPANY IS NOT A REAL MOVING COMPANY THEY ARE A BROKER AND WILL GIVE YOUR JOB TO SOME GUYS WITH A RENTAL TRUCK. IF YOU LIKE HAVING YOUR ITEMS DESTROYED AND YOUR CALLS BEING IGNORED THEY ARE GREAT AT THAT. RUN AWAY AS FAST AS YOU CAN.

    Move cost: $4500
  • Marta Johnson
    5 2 months ago

    Extremely professional. My movers were friendly and got my move done in record time. Not to mention, they gave me the lowest quote by far. I would absolutely recommend them and will certainly look them up for any future moves!

    Move cost: $3500
  • Deforge marc
    5 2 months ago

    Very professional movers. They arrived early in the morning per my request and were moving out boxes within 2 minutes of showing up. Multiple times the crew was running back and forth to save time. They even helped disassemble bed frames and reassembled them after. On top of super professional services they were good guys with friendly conversation. Price was very competitive and I would definitely use them again.

    Move cost: $6100
  • Marisa McCain
    5 2 months ago

    On top of the other stresses of moving into my new place they were so nice and they were respectful of all my stuff. Very easy to communicate with and arrange everything prior to moving day.

    Would def recommend them.

    Move cost: $5400
  • jeff pellot
    5 2 months ago

    These guys show up on time, give straight forward pricing (per hour) and work their butts off. They do not take breaks until the job is done.

    Can't say it enough, hire Empire Moving Group for your next move!

    Move cost: $4000
  • Kenneth Delgado
    5 2 months ago

    We hired Empire Moving Group to move us out of our two bedroom apartment into our new home, and we could not have been happier. The crew of three guys were polite and so fast! They were done in three hours and that included a 45 minute drive to the house. They also took the time to wrap all furniture to prevent any damage. We would definitely use Empire Moving Group again!

    Move cost: $6500
  • Earl Bettis
    5 2 months ago

    This is the second time I have used Empire Moving Group and they were fantastic! They moved my studio apartment the other day with ease. They arrived early, got right to work and were incredibly efficient. They are pros with amazing attention to detail. I would definitely recommend and hire again!

    Move cost: $7400
  • Rosie Farrington
    5 2 months ago

    This is my first time using a moving company and the crew did not disappoint. This is top notch service. Everything was wrapped with extreme care and all boxes and furniture was handled very carefully as well. The actual amount came lower than the quoted amount. There were no hidden fees and they went through all the details with me before starting the move to make sure I understood all the details.

    I will definitely be using them again in my next move.

    Move cost: $3600
  • Mitch Erving
    5 2 months ago

    Friends, these movers were top notch. On time, on budget, friendly, and accommodating. They were like moving ninjas. Even with bad weather, multiple stops, and SO MANY stairs, I never once felt like they were milking the clock. They were super professional and very efficient. Highly recommend!

    Move cost: $5200
  • Chiara Katharina
    5 2 months ago

    The crew arrived a few minutes early and were able to get started right away. They were extra careful with all of my items, and so considerate and pleasant! Recommended.

    Move cost: $7300
  • Lisa Milloney
    5 2 months ago

    I just had to move my mother from North Carolina to New Mexico. She lived in an area that was hard to access, so getting the truck to her house was an issue for many of the moving companies I vetted. Then trying to cipher through the reviews trying to figure out which company was the best, or which company made themselves look like the best. After speaking with multiple different people, I chose to go with Empire Moving Company. I spoke with Robby who really eased my mind and made the process les stressful for me. He assured he would be there every step of the way and he was. My mother’s belongings were transported to New Mexico safely. I did have a problem with the pick up time, they were supposed to come in between 10am-2pm and they did not get there until around four, but they did communicate that with me. (Or this would have been a much different review) Overall I would recommend Empire moving to anyone, I trusted them to move my mother!

    Move cost: $7935
  • Tiffany Tactor
    5 3 months ago

    Reliable and honest. That’s what best describe these guys. Shane was always there for me. He answered immediately all my phone calls and even when I had a missing box he helped me till the end, I really appreciated this because finding a company that cares for your stuff is hard, and that makes me feel comfortable hiring them again.

    Move cost: $1990
  • Margret Borda
    5 3 months ago

    Movers that finally show up!!!! Empire Moving is the only company that has shown up for me. I had to cancel two other movers because they we unable for some reason to make it to my home. It was one excuse after another. I finally decided to call a 3rd mover which was Empire and I couldn't be more pleased. They even showed up on time at a last minute pickup! Save yourself the time and stress and call Empire Moving if you're relocating.

    Move cost: $6790
  • Luke Bernstein
    5 3 months ago

    I greatly enjoyed the day all my furniture showed up at my newly purchased home. The movers that showed up fully setup and organized my furniture in the rooms that I needed them in. They made this experience easy and hassle free. They handled my belongings with care and I didn't scratch any of my furniture. This review is mainly a thanks to all those that helped me at Empire Moving Group! I will absolutely refer these guys to all my friends and family. Thanks again. Luke

    Move cost: $4792
  • Jonathan Miller
    5 3 months ago

    Ive moved many times in the past and every time I look for the movers that once moved me they're no longer in business. However when I searched for Empire to use for a second time I was glad to see they were still around. Its no coincidence that they are being they have the best service I've experienced in moving, HANDS DOWN.

    Move cost: $3100
  • Shelley Kearns
    5 3 months ago

    Besides being nice guys who made the moving experience pleasant, they were very careful with all of my things. They wrapping anything that was breakable, even though the previous company had moved the same things without wrapping them. They were also very helpful, setting up my bed, attaching the mirror to the bedroom dresser and attaching TVs to their stands. They took all of the packaging materials with them and left me with a clean place.

    Move cost: $4700
  • Samantha Merillow
    5 3 months ago

    I hired Empire moving for my recent move. Daniel and his team were outstanding. Seriously! They were so nice and not to mention SUPER fast and careful with my stuff. They relieved me of my moving stress. If I ever move again, I would definitely hire them. Very professional and they know what they are doing. They were very considerate of my new carpet in my new apartment. Overall, amazing! Daniel and his team are gems and I'm sure are valuable to the company! Will recommend them to anyone relocating and will absolutely use them again!!!!

    Move cost: $3700
  • Peter Minnerow
    5 3 months ago

    Ive used many companies for relocation and all I can say is Empire is a company I would use again. 10/10 Two Thumbs Up

    Move cost: $4300
  • Brandon Shoshany
    5 3 months ago

    What a great company. 5 starts all around. Michael was an absolute pleasure to deal with. Everything went great with my move other than them showing up an hour late for my pickup. For some reason deliveries to my address has been hard to find as my street doesn't show up on a gps map. I did my best to give them directions via phone and everything worked out. The drivers arrived and got right to work! Exceptional service!!!!

    Move cost: $3419
  • Timothy Rangler
    5 3 months ago

    This company was phenomenal. I've used about 6 companies in the past when moving and was suckered by them all. Funny thing is they're not even in business any longer. When I spoke to Alex at Empire I was beyond impressed with the upfront reality of the price of my move. Seriously loved using them so much that they're saved in my phone as THE EMPIRE of MOVING. Save yourself the trouble and use these guys. Take it from someone who relocates every 2 years.

    Move cost: $1926
  • Michelle Grail
    5 3 months ago

    Thank you everyone at Empire for our familys relocation. They came highly recommended from my previous neighbor. We called them directly and got set up with our move within 45 minutes. Had a great experience with this customer and will use them in the future if we ever relocate again.

    Move cost: $4176
  • Sarah Carson
    5 3 months ago

    Empire Moving Group is a 10/10 moving company!! I relocated from NJ to CA and I needed my 4 bedroom house completely packed and moved. Empire was recommend through my company, as they use them to relocate all of our corporate moves for employees and executives. Empire was extremely helpful and made my move a breeze. I didn't have to lift a single box! Customer Service was really helpful and gave me constant updates and ETA's.
    I HIGHLY RECOMMEND this company!

    Move cost: $6792
  • Marc McCarthy
    5 3 months ago

    I received many quotes for my move from California to Atlanta. A few of them were very similar in price but I felt most comfortable with the gentlemen at Empire. Other companies lied about hidden fees but Daniel from Empire was so transparant on the entire move and the costs. I most appreciated the upfront honesty and that's why I went with this company. 5 star service!

    Move cost: $9980
  • Mark Therrio
    5 3 months ago

    All around great company. This was my 2nd time using them and I'll never move with another moving company.

    Move cost: $4375

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