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    228 reviews for Empire Moving Group LLC

    Your trust is our top concern, so businesses can't pay to alter or remove their reviews.

    • Helen Lancaster
      5 11 hours ago

      I have to admit it, this is one of the best moving companies. I was a little skeptic with movers due to bad experiences in the past, many years ago. I had these guys for my move not only because of the good reviews but also for the guarantees they gave me, insurance is pretty good. I want to say thank you and recommend them.

      Move cost: $4000
    • Cynthia Delaney
      5 2 days ago

      The move was pretty quick and easy. I hired their service to help us move safely and everything was fantastic. not even a single glass was broken. I m pleased with their service and recommend it.

      Move cost: $4000
    • Eugene Fuller
      5 2 days ago

      I did everything by phone he picked up pieces at a previous apartment without me being their. PROFESSIONAL SERVICE IS WHAT YOU GET. So pleased with the company will use over and over again.

      Move cost: $3700
    • Shelby Jimenez
      5 2 days ago

      Very professional and friendly staff. Moved everything fast and even set up my tv stand. Would use again!

      Move cost: $5400
    • Deborah Slater
      5 2 days ago

      Excellent service, I m really thankful for their work. We found several moving companies in the area but this company was the most reputable according to reviews and good references that they have in many web pages so we chose them and we don t regret our decision. Our stuff arrived in time safe and sound. They are reputable guys.

      Move cost: $4000
    • Edward Gill
      5 4 days ago

      I asked a friend to recommend me a moving company and she recommended me these guys. My rep was kind and professional and sent me quite a good offer. I compared it with other two companies and noticed that theirs was the best one. All my things were very safe in their hands, nothing got broken. On the delivery day they arrived right in time and were very helpful when unloading. I’m positive other people should give them a chance.

      Move cost: $4000
    • Lois Williams
      5 4 days ago

      The move was pain free. Communication was clear and reliable. The truck was clean and well kept. The guys who did our move were efficient, professional and a pleasure to have around. Literally service with a smile!
      As strong 5 star recommendation.

      Move cost: $3600
    • Chiara Sofie
      5 4 days ago

      They worked through a four bedroom home, disassemble beds, relocate and reassemble as well as washer and dryer and refrigerator ...we did laundry our first night in the new house and slept In our beds! I highly recommend!

      Move cost: $4330
    • Andrew Stokes
      5 4 days ago

      I want to share the experience that my family and I had with this company. Their service was outstanding, it was a difficult move including large and heavy furniture, however everything ran smoothly, nothing got damaged. 100% recommended fast and reliable service.

      Move cost: $4000
    • Emma Thibodaux
      5 5 days ago

      These guys are great! I used them to move my business. They arrived on time, did an excellent job - not only they moved my furniture, but helped me to pack all my office supplies and miscellaneous office items. Nothing was broken or damaged during the move.

      Thank you so much! Highly recommend!

      Move cost: $4800
    • Finn Jannig
      5 5 days ago

      They made a difficult move so easy! The wonderfully friendly and highly competent movers went above and beyond, from arriving on time to cheerfully helping with even the most difficult pieces. I highly recommend this local friendly and competent company.

      Move cost: $2500
    • Andrea Reck
      5 6 days ago

      These guys were very professional and hard working. We needed 4 movers to move a 4 bedroom house a few miles down the road. They arrived on time and ready to go. Recommended.

      Move cost: $3500
    • Lawrence Drinnon
      5 6 days ago

      They did a great job. Cooperative with all our requests and concerns. Arrived on time and did the job well. You can count on them.

      Move cost: $7500
    • Ben Joel
      5 7 days ago

      The owner responded right away and answered all my questions and set us at ease. I am very confident in how they handle moves and interact with clients. These guys are great!

      Move cost: $6000
    • Sherry Jones
      5 7 days ago

      Professional and organized from start to finish. Straight forward quote, email confirmation, prompt arrival. The two guys worked fast and were friendly. Would recommend them and hire again for my next move!

      Move cost: $4330
    • Paul Gross
      5 1 week ago

      Hi, I’ve moved 3 times with this company and I’ve never had any issues. They always did a great job when packing and loading. In my second move, my sofa got damaged, but the insurance paid for it without hassle. They always honored their quote and no extra charges ever been charged. They are a trustworthy company.

      Move cost: $3900
    • Sophia M21
      5 1 week ago

      I wanted to email you to say how happy we were with your moving service last week. The guys were amazing! - incredibly professional, helpful and efficient, and also such nice people to have with us on moving day. We couldn't be happier with how the move worked out and would definitely use you again and recommend to our friends.

      Move cost: $3650
    • Eve Blair
      5 1 week ago

      Friendly, flexible and fast movers. This bit of the move was by far the simplest. A professional and reasonably priced service.

      Move cost: $3240
    • Eoin Omahoney
      5 1 week ago

      Empire Moving Group yesterday helped us with our move.They provided us with a quote very quickly and The movers were very pleasant, really professional and very quick. I was particularly impressed by how quickly they dissembled and later re-assembled our bed. Great service, would recommend.

      Move cost: $3320
    • Zooey HRT
      5 1 week ago

      Great quote; prompt arrival; charming gentlemen; speedy packing and move; furniture treated with great care.
      Highly recommend!

    • Rachel Hewitt
      5 1 week ago

      Empire Moving team were wonderful throughout a challenging move. The whole process, providing a video call, prompt quote and keeping me updated, to the moving, was managed perfectly and professionally. I would definitely recommend them without hesitation.

    • Verity Davidson
      5 1 week ago

      These guys did an excellent job, from the planning stage, packing and right thru to the moving in day. They were so friendly and even entertained my kids. They are professionals, taking care with everything better than we could ourselves. I would highly recommend them.

      Move cost: $2390
    • C Daniel Daniel
      5 1 week ago

      We have used Empire Moving Group twice now. They were professional and reliable right from the start of quoting to actual moving. The staff were friendly and polite and efficient, they packed out furniture and kitchen ware with care and effectiveness. They constantly check in with us on their progress and ask questions on our preferences. We highly recommend them.

      Move cost: $3240
    • Mrs Larsson
      5 1 week ago

      Really pleased with how my move went today. Incredibly efficient, fast, friendly and professional. No obstacle was too tricky for them to handle and all my furniture and belongings were handled with great care. Highly recommended!

      Move cost: $2170
    • Nicholas Rutherford
      5 1 week ago

      Short move, good service We needed help getting our packed things from one side to another.We'd packed ourselves, so went with the man-with-a-van type service.The service was good, and the friendly chatter made it an enjoyable day.

      Move cost: $2280
    • Tim Beyer Beyer
      5 1 week ago

      Second time using Empire Moving Group!
      I highly recommend Empire for your next move. I have used them twice now and will use them for any future moves.
      Awesome team! They were professional, courteous, very hard working and took great care with all of my possessions and me!
      Do not hesitate to use the Empire Team.

      Move cost: $2210
    • Karen Wynn
      5 1 week ago

      I hired them twice and both moves were great. They treated me respectfully and were very careful with my furniture. They gave me good service and price. Insurance and storage services were good too. I would hire them again without a doubt.

      Move cost: $4000
    • Christopher Guerrero
      5 1 week ago

      I moved with these guys a few days ago. They treated me good and they delivered the moving service they promised. No hidden fees, no surprises. It was a hassle-free move.

      Move cost: $4100
    • Gary Earles
      5 1 week ago

      They were very careful with my home and furniture. I highly recommend them if you need to move.

      Move cost: $7000
    • Elias Gabriel
      5 1 week ago

      Movers were great! Worked efficiently and quickly! Would definitely recommend them to future friends and family.

      Move cost: $2690
    • Dario Allesio
      5 1 week ago

      Friendly, efficient, and fast!

      Move cost: $4330
    • Robert Quinn
      5 2 weeks ago

      I always thought that hiring a moving company was a difficult decision, but the story changed with these guys. I hired them and it was great before and after the move. They were always willing to help without hesitation. I recommend them for any type of move. This was a nice experience.

      Move cost: $4000
    • Sylvie Williams
      5 2 weeks ago

      Extremely nice & professional staff. I've worked with movers before & I'll never use another company again. Thank you for making it so easy !

      Move cost: $2600
    • David Boyd
      5 2 weeks ago

      Highly recommend!
      On time.
      Excellent pricing.
      Took extra care to make sure the furniture wasn't damaged.

      Move cost: $3000
    • Alexis Acevedo
      5 2 weeks ago

      They were fast and nice. They provided excellent service all the time, they sent me status during the whole move, they were on time for pickup and delivery and I really liked their positive attitude. Highly recommended.

      Move cost: $4000
    • Kate Hartley
      5 2 weeks ago

      They were very professional. They handled all our fragile items and furniture carefully and made our move stress free.
      I would recommend them to my friends.

      Move cost: $5000
    • Robin Simmonds
      5 2 weeks ago

      They came on time, provided an accurate quote/contract for their work and efficiently completed the move. I was impressed with their work and I would highly recommend them to anyone considering moving.

      Move cost: $7660
    • Michael Anderson
      5 2 weeks ago

      These guys showed up right on time and had great attitudes going into what they knew would be a long day. We had them pack everything... I don't trust myself with this important task... and it was done efficiently and with care.

      Delivery was organized and quick... finishing as it stared.

      Move cost: $4332
    • Vincent Webster
      5 2 weeks ago

      I love this company. This is my number 1 moving company since they always do a great job for me at a pretty fair price.

      Move cost: $4000
    • Cristina Bourque
      5 2 weeks ago

      They were very helpful. They arrived on time and provided wardrobe boxes to transfer closet items. Recommended.

      Move cost: $5490
    • Bjarne Elia
      5 2 weeks ago

      These guys worked very hard! They took great care and protecting all of our furniture! They all had great attitudes and were great about placing everything where it needed to go!

      Move cost: $7660
    • Amber Odom
      5 2 weeks ago

      I've moved with this company twice. This time I used their storage service which monthly cost is pretty cheap. They took their time to move everything preventing the items to get broken or damaged. The movers were kind and respectful, they packed and wrapped everything. I did not have any damaged items not even the ones that were on storage.

      Move cost: $4000
    • Grabiel Goodman
      5 2 weeks ago

      I called these guys thanks to their reviews I found online. When I contacted them they sent me the quote quickly, which was pretty good for my budget. They did absolutely everything for me and I know my move was not an easy one. Their insurance included the transportation costs plus the goods cost. They were right in time, also respectful and careful with my stuff. I’m pleased with their service.

      Move cost: $4200
    • Marie Daugherty
      5 3 weeks ago

      I moved with this company and they were fast, nice and cheap. Their service was excellent all the time. I will use them again without a doubt and if someone has to move I recommend them.

      Move cost: $4000
    • Colin Finley
      5 3 weeks ago

      The guys were nice. They even packed my washer and dryer! Thanks guys.

      Move cost: $6000
    • Lara Sofie
      5 3 weeks ago

      They did an amazing job. Quick and efficient. I went over my 3 hours but they were very reasonable and accommodating.

      Move cost: $4366
    • Bruce Hapton
      5 3 weeks ago

      I received very good service from these guys. They were responsible and hard working all the time. I liked their brand new trucks and tools for disassembling furniture. Also the insurance policy is very good. I did not have time to pack and wrap things up due to my job, but they did it for me since I had the option to include it in my quote. The next day after pickup they contacted me to arrange last details. They showed up in time, no problems at all. I really appreciate their service.

      Move cost: $4200
    • Jason Tylor
      5 3 weeks ago

      These guys were fast and easy to communicate with. Punctual and fast workers! Thank you for making moving process stress-free!

      Move cost: $4322
    • Kathryn David
      5 3 weeks ago

      I moved from a town house to a 5th floor apartment. I have a little bit of experience with moving companies and I can say that this is one of the best companies that I’ve known. Not only because of their good prices but also for their great job and care for my belongings. I will definitely keep using them.

      Move cost: $4000
    • Sean Ingram
      5 3 weeks ago

      I moved last week with this company for two reasons. First off my parents moved several times and hired them. Every time they were pleased with great service. Also I've noticed they take great care of all the things and they do a great job with packaging and wrapping. I have no complaints for this company and would like to recommend it.

      Move cost: $4000
    • Jean Riddle
      5 3 weeks ago

      They paid a visit to us to make a quote. The moving consultant explained to us the details of the service. We accepted the quote and decided to move with them. They were petty organized, punctual and everything ran very good. They did the whole thing for us, and all our stuff got no damage during the loading process. They were also quick when unloading. We were impressed about their great skills and commitment.

      Move cost: $4000
    • Larry Witzel
      5 3 weeks ago

      No games at all. It's refreshing to find honest and fair priced movers in this city. You hear such horror stories but nothing to worry about here. Will continue to use Empire Moving Group for my home and business moving in the future. Thanks

      Move cost: $3240
    • Cynthia Flanigan
      5 3 weeks ago

      I had an extremely positive experience with this company. It was a such a relief on the moving process. They arrived on time and were very professional. Worked very efficiently and did a thorough job! I'll definitely be calling them again next time.

      Move cost: $2130
    • Christopher Thompson
      5 3 weeks ago

      They were efficient and worked quickly, carefully wrapping all the furniture. Everything arrived safely with no damage and was quickly put in place. Recommended.

      Move cost: $3240
    • Nichol Moir
      5 3 weeks ago

      Absolutely wonderful experience with a very qualified team of movers. They arrived on time and delivered on time. In between, they managed to pack and load all my things in a way that ensured no damage whatsoever during a very long trip. Looking forward to working with you again.

      Move cost: $2130
    • Martha Calderon
      5 3 weeks ago

      I’ve always moved with these guys and they’ve always done an excellent job.

      Move cost: $4000
    • Frances Lott
      5 4 weeks ago

      Outstanding service, they are honest, quick and efficient. I will hire them again for sure.

      Move cost: $4000
    • Lauren Cantrell
      5 4 weeks ago

      I can tell positive comments only. I looked for a fast and reliable service and I found it in this company. First thing I saw was their years in business which is more than 20 years, other companies were too young and I didn't like they didn't include insurance and other advantages. Movers were so kind and nice to me. Also careful with my things and they placed everything where I told them which made it much easier for me to unpack. I would recommend them.

      Move cost: $4200
    • Jose Marck
      5 4 weeks ago

      I recommended this company to a friend since I moved with them before. He called them and they paid him a visit to assess his move. He lived in a small building without elevator thus moving the furniture would be a little complicated. At the end of the day he moved without any issue, his furniture and appliances arrived in destination safe and with no damages. Everything was properly packed and protected. My friend called me and told me his experience gratefully.

      Move cost: $4000
    • Maria Coffey
      5 1 month ago

      The booking part was easy, my rep called and made it easy for me. He was responsive and committed. The movers arrived right on time and were very nice to me and my kids. The foreman made sure at all times that I was comfortable with the movements and listened to all my recommendations. I won’t hesitate to call this company again when needed.

      Move cost: $4000
    • Allen Rezai
      1 1 month ago

      Daniel Carter with co-actors are Empire participates in an elaborate scheme where the customer is led to believe (A) Empire Movers will be doing the moving and (B) At a remarkably low price. Neither A or B are true. The actual fact is that Empire provides a very low bid in order to come out on top of all other movers, so as to secure a deposit in the thousands of dollars. On the day of the move Empire does not show up, someone you never heard of shows up and they begin to show you a very different picture than the one falsely painted by Empire Movers. The 3rd party they send basically more than doubles the estimate falsely given to you by Empire and when you ask them about where Is Empire, they quickly dismiss them as agents that want to get your business and your deposit. After they get your money Empire is not so keen in returning your calls. False narrative of providing a move in order to secure funds. Empire has all the elements involved in a elaborate Interstate Wire Fraud, a Federal crime !

    • Raymond Warner
      5 1 month ago

      The movers did their job quickly and professionally, always with a great attitude. Everything went smoothly. All my items arrived without any damage. Most of my furniture is pretty expensive but fortunately they did a great job protecting it with packing materials. These guys make the difference in moving business.

      Move cost: $4100
    • Christine Pickett
      5 1 month ago

      My rep treated me nicely. He worked hard and answered all of my silly questions. I liked that he was pretty easy to deal with. I was impressed with the packing service, they disassembled and reassembled everything. The movers had always a great attitude and were always willing to help me.

      Move cost: $4000
    • Stephen Daniel
      5 1 month ago

      The rep was incredible with the reservation process and planning all details. Movers were efficient and friendly and more than helpful, I felt pretty comfortable leaving my stuff in these guys hands, nothing was broken and they finished in pretty short time. I would recommend them without a doubt.

      Move cost: $3800
    • Shirley Aguirre
      5 1 month ago

      The delivery crew was helpful and left the things exactly where we asked them to. I really liked this since it made my life easier when unpacking and reassembling everything. Really nice service overall.

      Move cost: $4000
    • Amanda Stout
      5 1 month ago

      I was mostly amazed with the customer service, how careful they were on every aspect, how they resolved issues and although scratched my dinning table, the insurance paid for it. I would not doubt to hire them again.

      Move cost: $4000
    • Kevin Weber
      5 1 month ago

      Our rep was honest and nice person to us from start to finish. They were very clear that small moves delivery take 2 to 3 days. The truck arrived in promised time. The driver made sure that the items were in good shape. The cost was only 50 dollars above the quote, very fair according to their great job. I would recommend them as a reliable company.

      Move cost: $3800
    • Betty Case
      5 1 month ago

      They delivered a very good service, they ran out of packing material but they quickly found a near place to get some extra packing, so this was no big deal at the end. instead I’m grateful that they did the whole move quickly with the best service. All my family and I agree that this company did a great job.

      Move cost: $4100
    • Anthony Curry
      5 1 month ago

      I am very pleased with the service. They showed up 30 mins late but it was nothing compared to their nice and kind service. They were very carefuk. I even asked them to do a quick stop on the road to drop some things off, and they did it without any complaints. Thank you guys for your great service.

      Move cost: $4000
    • Barbara Howe
      5 1 month ago

      We thought that we should give them a try, since our rep sent us a great price and was always responsive to our inquiries. Everything ran with no issues, the guys did an amazing job. I also used the packing service, all boxes were marked and easily found upon arrival, nice service.

      Move cost: $4200
    • Joseph Darson
      5 1 month ago

      They made my life much easier from the very first call. No troubles at all, I feel that I made a good choice. Easy to communicate with during the entire move via email or phone call. At the end they delayed 4 hrs my delivery, but it was not a big deal, since the rest of the job was excellent.

      Move cost: $4200
    • Natalie Bentley
      5 2 months ago

      This was my 3rd move with these guys. They have been excellent each time. From the very first call the rep was very responsive. I got the quote and booking in record time and he was available all the time for any matter l. The staff was very courteous and helpful, they took great care of my stuff with all kinds of wrapping and boxes. Great move!

      Move cost: $4100
    • John Haynes
      5 2 months ago

      The quote I got from this company for a two bedroom apartment was significantly lower than other 3 local companies. I couldn't be happier. I’m glad that they were honest and professional guys.

      Move cost: $4200
    • Wayne Rodriguez
      5 2 months ago

      I couldn’t be luckier finding this cpmpany. They came over early and all of them were in neat uniforms with their identification visible. They were very polite to me and my family. Moreover their planning was excellent, everything ran smoothly and as an added service they disassembled and assembled all my furniture. Nothing but good comments.

      Move cost: $4000
    • Amber Terrel
      5 2 months ago

      Our rep worked along our schedule, listening to our requirements and trying to get them done. It was all a pleasure, the crew did their job and they did it pretty well. I would like to hire them again for my next move.

      Move cost: $4000
    • Angie Martha
      5 2 months ago

      Very very good work you guys and i am glad we chose your movers for the job! You have been nothing but mindful and great when it comes to our relocation. Hard working professionals that know how to get the job done. At least that has been my experience through and through.

      Move cost: $4350
    • Ralph Burns
      5 2 months ago

      Honestly the only reason we used Empire Moving Group because of the pricing. It was much more attractive than compared to the competition. I am very happy you guys performed our move with precision

      Move cost: $3240
    • Leona Marquez
      5 2 months ago

      Now that you've finished our move, i have nothing but high praise for you guys! Your excellent and professionalism has proven time and time again. I was worried that you would not arrive on time so you assured me everything would be fine and it was. Thank you!

      Move cost: $4350
    • Alan Jackson
      5 2 months ago

      Exceptionable job by Empire Moving Group...I think this company is a gem that should be treasured and used over and over again. Give them a call and you won't be disappointed just like me.

      Move cost: $3430
    • Alfred Smith
      5 2 months ago

      I want to personally thank Empire Moving Group for moving us during this volatile time period with much uncertainty in the future. Your expertise and patience has paid off, we have now comfortably moved into our forever home! Empire Moving Group is absolutely the best when it comes to household relocation.

      Move cost: $3240
    • Bruce Barret
      5 2 months ago

      Reliable and honest, that’s what best describe these guys. My moving consultant was always there for me, answered immediately all my phone calls and even when I had a missing bag he helped me to find it, I really appreciated that and it makes me feel secure to contract these guys again.

      Move cost: $4000
    • Ann Kline
      5 2 months ago

      I was looking for a reputable moving company and a friend of mine recommended them,l. He said they did a great job on his last move, so I gave them a try. They were polite and friendly. The rep was mindful and honest about his offer. All of my furniture was padded and wrapped in record time! This was my first move that went beyond my expectations, I would recommend them.

      Move cost: $4000
    • Sean Neal
      5 2 months ago

      Mine was a huge move. We knew this could be very stressful and complicated due to the huge amount of things that we had. Everything included large furniture and an expensive old dining table. Despite all this, the crew did their best. They wrapped things up properly even our mattresses. Nothing got damaged thanks to their work. These guys have an A+ service.

      Move cost: $4000
    • Christina Mcmillan
      5 2 months ago

      They handled everything with great care. I'm glad the foreman made sure that I wss satisfied with their service. They took great care when packing and moving the furniture and fragile stuff, they really focused on what I wanted and that’s what I look for in these companies, I’ll definitely use them again.

      Move cost: $4000
    • Nathan Douglas
      5 2 months ago

      We were worried about finding a good company that could move our odd large items like fitness equipment and our sophisticated griller but this company’s team handled it without hassle. Furthermore they were kind to us and helpful, they even helped us to load our baggage into our SUV. There’s no doubt I chose the best!

      Move cost: $4000
    • Rachel Benton
      5 2 months ago

      I must admit I was a bit reluctant about hiring a moving company however I gave this company a chance and I'm happy to say mine was a great experience. First off, the pricing was quite good. Mark my rep booked my move quickly and made sure the crew arrived right on time. I really like the way they packed our stuff and how they treated us. They made us feel like we were part of their family. Great service overall.

      Move cost: $4000
    • Alexander Mendoza
      5 2 months ago

      The loading team was smart and very easy to communicate with. It was raining on the move day but I was amazed on the movers instead of making excuses, they disassembled chairs, tables and beds quickly. Also the pieces were plastic-wrapped and loaded. My representative was very easy deal with too. This was the best service I’ve ever seen.

      Move cost: $4200
    • Pamela Best
      5 2 months ago

      They were punctual and careful with my items even when disassembling and reassembling. They took care of everything and that just felt wonderful. Price was really good and nobody else offered so many advantages as this company. One of my mattress got ripped but the insurance covered it. It was the best service I’ve ever seen.

      Move cost: $4000
    • Justin Gilbert
      5 2 months ago

      They worked hard and efficiently and finished what I expected would take 5 hours in only 3. The movers were careful and thoughtful with my furniture and treated it as if it was their own. It feels wonderful that everything arrived in destination in time and safe. I will work with them again!

      Move cost: $4000
    • Brenda Koch
      5 2 months ago

      I called these movers to come over the next day since my previous moving company cancelled my move the day before the move date. My rep was pretty mindful and got my quote and booking really quick, everything from that point on ran perfectly. Some items got behind and were delivered on a separate vehicle but it was done the same day so it was not a problem. I’d recommend them.

      Move cost: $4000
    • Kristin Kim
      1 2 months ago

      Firstly, I found out about this company through some research and I chose Empire because of the ratings and verification it has. I immensely regret this decision as the quality and service for 75% of move was terrible, especially for the price I paid. I had many other companies with lower prices for the same inventory list, but as a firm believer in the importance of a quality move, I decided to pay extra money thinking that it would ensure better service.

      1. Empire changed my move date without asking me and communicated the info to me 2 days before my scheduled move. I do not know of another company that states the customer has to change the move date based on the moving company, rather than the other way around. If I can not make a simple decision as a moving date after paying almost $10,000, I do not know what other decisions Empire would even account my input in.

      2. The most expensive and valuable item in my inventory is my baby grand piano. It has been a family item that is high in value and meaning. Empire stated that I needed a third party company to separately "disassembly and safely package the piano as it is such a valuable item". This cost me another $1000 SEPARATE from the service cost to empire PLUS AN ADDITIONAL $300 bulky item fee. I spent that money to safely guard my piano in transit and delivery.

      HOWEVER, the "safe packaging" that I spent an addition $1,400 on somehow "moved" during transit, causing detrimental scratches and dents to my valuable instrument. Aside from the actual product damage, the process to even FILE a claim is draining and so inconsiderate to the customer (if you follow the link to filing a claim and initiate the process, you'll see).

      3. Following my recognition of the damaged piano upon the delivery, the movers did not even give me a chance to take a proper picture of the damage and continued to push me away by saying "just file a claim". I cannot file a claim without a PROPER PICTURE. I am almost entirely sure Empire or whoever is reviewing the claim will say they will not offer us any compensation simply due to the quality of the picture (as I took it while the movers continued to move the piano without my permission).

      4. I am not entirely sure who I even need to criticize for this move because so many different companies were involved. The movers team, provided by US Movers Inc., were cursing and fighting within each other. I was genuinely worried and scared that they would fight in front of my family. One of the workers was not listening to who seemed like the leader of the team and continued to point fingers and say "You better calm down", in addition to cursing.

      I will stop here as I cannot even begin to explain the other issues I had for my move on this review. If you have read this, DO NOT sign with Empire. They will tell you when you call for a quote that they're verified, good rating, etc. and that of course they have a bad review here and there. Listen to that bad review, because I was in your place 3 weeks ago and am now in a completely different place.

      Move cost: $9644
    • Cynthia Giles
      5 2 months ago

      The two men that came on the move day were professional, courteous and very helpful during the whole move which could be very stressful if not for these guys who made it look the easy for me. They have wide expertise in moving business. I would highly recommend them.

      Move cost: $4000
    • Timothy Litle
      5 2 months ago

      In my experience mine was easily the best move I have had out of 5 moves. My salesman got my quote really quick and everything he explained was pretty clear. I liked his positive attitude, always trying to find a solution to all my concerns. Price was the best I could get for such a nice service!

      Move cost: $4000
    • Kenneth Howell
      5 2 months ago

      I would recommend them to all my friends. I could not be happier with these guys. They showed up 10 minutes earlier. All items were properly wrapped and taken care of. Everything was delivered in time and without damages.

      Move cost: $4000
    • Ashkey Middleton
      4 2 months ago

      This company is the best one I could ever find in the area. They were pretty accurate with their quote and booking was really fast.

      Move cost: $3500
    • Ashkey Middleton
      5 2 months ago

      This company is the best one I could ever find in the area. They were pretty accurate with their quote and booking was really fast. The guys arrived right on time and were pretty attentive to my instructions. I like they really cared for me and my stuff. I give an A+ to this company’s service.

      Move cost: $4000
    • Matthew Richards
      5 2 months ago

      I needed to move large heavy furniture, I knew my move wouldn't be easy. The movers came in time and made me feel very comfortable with their careful handling. At the end only a dresser got scratched but the insurance paid for it without problem. I really liked these guys.

      Move cost: $4000
    • Charles Chapman
      5 2 months ago

      I was delighted. It was a busy move but everyone in this company was so helpful, kind and professional. My rep rendered an incredible service and was always there for me. I have no doubt these guys are the best in town!

      Move cost: $4000
    • Nancy Sheppard
      5 2 months ago

      I was extremely pleased with their outstanding service. Everyone were courteous, helpful and they always smiled while working. It's good to feel that your stuff is being taken care well. I would recommend these guys.

      Move cost: $4000
    • Elizabeth Pugh
      5 2 months ago

      They were terrific coordinating mymove. They were outstanding and extremely helpful. Their professionalism was incredible, and they were pretty kind to my family. Even my kids liked the movers. I would like to hire them again.

      Move cost: $4000
    • William Lopez
      5 3 months ago

      At the new location, they asked where we wanted everything, and when they noticed that I was sleepily checking items off a spreadsheet, they knew what I needed and began calling out each box number on their own. Great customer service too. Very reasonable. Definitely recommended!

      Move cost: $2350
    • Kathy Daly
      5 3 months ago

      I used Empire Moving Group with my move recently and the movers were very efficient and quick. All three movers were friendly, patient, and incredibly fast and efficient. We did our own packing and they took apart our bed and put it back together at the new place. Highly recommended!

      Move cost: $3240
    • Brandon Boss
      5 3 months ago

      Empire Moving Group responded quickly to my move quote request and provided great details about the process. The price quote they provided was reasonable and there were no surprises on move day. I would certainly use these guys again and recommend them for any moves!

      Move cost: $4230
    • Jerry Tracy
      5 3 months ago

      Best moving service I have ever used. Workers are friendly. And service is amazing. Did the whole move and exceeded my expectations.

      Move cost: $4320
    • Linda Bradshaw
      5 3 months ago

      Everything in my move was perfect, I was always pleased with such nice and professional people. My cutlery got lost and I called one of their reps who was pretty helpful with the insurance. Their honesty was awesome.

      Move cost: $3800
    • Vincent Sims
      5 3 months ago

      I needed some last minute movers and I didn't know who to call, but a friend of mine knew this company and recommended them to me like instantly. So I called one of their reps and he took special care of my move. He had the movers at my front door the next day, these guys showed up as promised. The crew leader told me that he knew that my move was urgent and worked hard. These reliable guys.

      Move cost: $4200
    • Amber House
      5 3 months ago

      These guys are very professional, they always treat me honestly and respectfully. Their tools, trucks and personnel are neat. Their packing materials kept my things intact and clean. Everything was loaded and unloaded carefully. Nothing got lost during the whole move and that’s something that I really appreciate. I’ll keep using them in the future.

      Move cost: $4000
    • Roy Riley
      5 3 months ago

      These movers were absolutely great. I called this company because I needed reliable movers. They were very helpful. They have a lot of expertise. If you want to have a smooth move, call these guys.

      Move cost: $3900
    • Marie Sexto
      5 3 months ago

      Moving is always a stressful process and I want to thank you guys for all the hard work and appreciate what you for me.

      Move cost: $4200
    • Bruce Cunningham
      5 3 months ago

      The rep contacted me with a very professional and kind attitude, he sent me the quote quickly and the booking process was smooth and easy for me. I appreciate all the hard work and the careful handling. I like to work with professionals and for sure I'll keep being their customer

      Move cost: $4200
    • Austin Ray
      5 3 months ago

      The movers were kind and handled my items carefully. I noticed that accidentally one of the workers scratched one of my chairs, they told me that insurance would take care of it and they did! that made me feel I was dealing with a reliable company, which is very important for me.

      Move cost: $4000
    • Kathryn Mccall
      5 3 months ago

      These guys did a great job. They put special attention to details and surprised me with their great work. There was only a small issue with the truck which arrived 20 mins later than expected but they made it up for me working really quickly. This company made what could be a difficult move a simple one, thank you guys for helping me out!

      Move cost: $4100
    • Sulin Allen
      1 3 months ago

      Review of Empire Moving Group. FL. Alex gave me a cost estimate of $2,000 to move my studio apartment from NJ to FL in March. However when the mover showed up my apartment he charged me $1,000 extra and did not even take all my stuff, (which was detailed in my estimate). They are not honest with their estimate prices. I was charged $3,000 dollars in the end. I don't fault the Hispanic men who wrapped/carried my items, they did a good job, but I do fault the guy in charge of picking up my order in NJ and the salesman who quoted me an incorrect lower price in the first place. Bait and Switch! Let the buyer beware. I would not use them again

      Move cost: $3000
    • Rachel Marks
      5 3 months ago

      Everything ran smoothly and in time. Thanks to the company for this great move.

      Move cost: $4100
    • Dennis Hunt
      5 3 months ago

      I loved their commitment and responsibility. They were available all the time ahd their customer service is amazing. I’m glad I trusted my things to them, they turned out to be professional and reliable.

      Move cost: $4700
    • Gary Albert
      5 3 months ago

      We moved with Empire Moving Group. They were great. The 4 men in our crew were expert movers. They know their craft and seem to enjoy doing it. They were polite and always working. No standing around. The move went as quoted and every thing was placed just where we wanted. We could not recommend Empire Moving Group any higher. They are Great!

      Move cost: $3210
    • Elaine Garner
      5 3 months ago

      Empire Moving Group did an excellent job with their duties. From start to finish, their communication, punctuality, and work ethic was nothing short of amazing. Their website was extremely helpful and easy to navigate. Talk about great service! If anyone is in need of long-distance moving services, these guys are the truth!

      Move cost: $5430
    • Douglas Thomas
      5 3 months ago

      I highly recommend Empire Moving Group! Not only were they professional but very friendly as well. They arrived on time and were very hard workers. They had no problems with moving any of my furniture without any damages. They did not waste any time and got everything secured and packed away. Overall the team was outstanding and left me very satisfied. I will definitely be using their services in the future!

      Move cost: $6540
    • Steve Stitt
      5 3 months ago

      These guys really understand the importance of great customer service. Very polite and courteous, placing my family's needs and worries as their first priority. Will definitely recommend and think of them in the future for any other out of state moves.

      Move cost: $2340
    • Shirley Merrit
      5 3 months ago

      My moving consultant and his team were so nice all the time. Friendly and honest guys, they’re even funny, made me laugh with their jokes and their work is just perfect. No complaints at all, I will call then next time I need to move.

      Move cost: $4000
    • Gary Hicks
      5 3 months ago

      Outstanding work, positive attitude, they were professional and extremely careful with our things, fast when loading and unloading. These guys won’t let you down.

      Move cost: $4200
    • Dylan Patterson
      5 3 months ago

      Work done by their team was great. From packing, wrapping fragile and other items to moving and unpacking,whole work was done exceptionally well. Very happy working with these guys. Thank you !!

      Move cost: $4320
    • Helen Wilskinson
      5 3 months ago

      I live with my 80 year old mom who's on a wheelchair. These guys helped me to get her downstairs and into my car, this was really helpful and made my move much easier. My stuff got to final destination in good shape, everything was perfect. I would not be able to do it better.

      Move cost: $4100
    • Jason Stenvs
      5 3 months ago

      Our rep was extremely courteous and willing to clarify all our doubts and made sure all our questions were answered. Excellent organization, they always stuck to the plan and handled everything carefully.

      Move cost: $4100
    • J. B.
      1 3 months ago

      Totally do whatever it takes to get your business. Under estimate how much cubic feet you need (which are based on actual items and item count)- and then when the movers arrive, it's WAY more than you agreed upon, which means WAY more $$$ to be paid up front by you, or the move is off- all deposits paid to Empire forfeited. (For example- my move jumped from an agreed upon quote of $1895 to the final bill of $3195). Feels like you have little choice to be honest when you're put on the spot like that. They also make promises (will take credit card at pick up) and reassure you a million times over for all of your potential concerns and issues- only to have NONE of it be true because they aren't the actual movers and clearly don't know the moving companies business practices. Like I said.... they will do and say whatever you want to hear in order to get you to agree to use them. Would NOT recommend. Call movers DIRECTLY- do not use a middle man. There's no point.

      Move cost: $3195
    • Katherine Oneal
      5 4 months ago

      I have use several times this company and each time has been a charm. Movers were fast, clean and friendly, always took my instructions joyfully and even a couple times gave me helpful advises on how to handle things, it’s evident they have wide expertise. I will definitely use them again.

      Move cost: $4300
    • Margare Etrich
      5 4 months ago

      It was very cold the day the move was done which make a tougher work for movers, however the loaded and unloaded according to their plan and were so careful and nice to us all the time, it’s great to find people that really love what they do, I will recommend these guy for sure.

      Move cost: $4100
    • Joshua Ortiz
      5 4 months ago

      It was very cold the day the move was done which make a tougher work for movers, however the loaded and unloaded according to their plan and were so careful and nice to us all the time, it’s great to find people that really love what they do, I will recommend these guy for sure.

      Move cost: $4000
    • Elizabeth Dorsey
      5 4 months ago

      This company came highly recommended to me and they definitely fulfilled all expectations I had. Nice people with great attitude came right on time and went straight to work. The crew carefully loaded my furniture. I will call them again for sure.

      Move cost: $5000
    • Lori Harrel
      5 4 months ago

      I liked their honesty and professionalism. My old dining table got damaged during the move, I noticed it was damaged when unloading it, thus I told Rob and he agreed to repair it since movers were responsible for that. They took the table to fix it and then returned it as promised. I really appreciated their honesty and compliance.

      Move cost: $4200
    • Natalie Eaton
      5 4 months ago

      A friend of mine recommended them to move from NY to Atlanta so I called them and they answered at once. The guy was polite and nice to me and sent me a quote in a few minutes. The crew service was even better than I expected, no complaints.

      Move cost: $3500
    • Roy Patterson
      5 4 months ago

      What a nice job they did on my move. All the staff was kind to me and made my life easier. Their availability is 24/7. They provided status without having to ask for it. I would definitely recommend their service to my friends.

      Move cost: $4300
    • Dylan Jenkins
      5 4 months ago

      I contracted them to move from San Francisco to LA, and I was very delighted with their service. The representative and crew made my move smoothly and without any issues. I’m glad I trusted my belongings to them, nothing got damaged.

      Move cost: $5000
    • Angie Henderson
      5 4 months ago

      Empire Moving Group were the most professional movers I have ever come across. They arrived on time and helped us in packing and loading everything. The drop off was on-time and the driver helped position the trailer in my driveway to make the move convenient for me. This was so great of them.

      Move cost: $4320
    • Helen Bell
      5 4 months ago

      Moving cross country has never been so easy. All of the Empire Moving Group guys were fast, helpful and reliable. They were fast and answered all my questions, gave me hints on how to make it easier and what to do. They make sure I was informed and did their best to work on my schedule. You guys are top-notch. Thank you.

      Move cost: $3000
    • Deadra Hancock
      5 4 months ago

      The movers from Empire Moving Group were best and professional. They were focused and potential. The movers helped me with my moving process. They packed and loaded everything promptly. The movers on the other end unloaded everything carefully. I highly recommend them.

      Move cost: $4350
    • Joe Kelly
      5 4 months ago

      I contracted them to move from San Francisco to LA, and I was very delighted with their service. The representative and crew made my move smoothly and without any issues. I’m glad I trusted my belongings to them, nothing got damaged.

      Move cost: $4200
    • Christina Melton
      5 4 months ago

      Honest, responsible and reliable, you can rest assured you’re moving your stuff with the best moving company I've ever seen. I would be pleased to use this company again, couldn’t do it without them.

      Move cost: $3500
    • Nicole Kruge
      5 4 months ago

      I can only give superlatives to this company. The service was on point, the guys were super polite and never complaint that they had to take furniture and boxes from the forth floor of a building that has no lift. They also dismantled my sofa and bed in no time and rearranged it all back together in my new place. I would hire them again for my next move. Thank you!

      Move cost: $6540
    • Kim Martin
      5 4 months ago

      These guys are so amazing, and so patient. Moving is always so stressful, but they were with me the entire way from packing up my old, to unpacking in my new, even when I was a crazy basket case. I am so impressed by how well they took the time to wrap up all my breakables to ensure everything got there in one piece. They did everything to make sure I was taken care of. I could not be more satisfied!!

      Move cost: $7640
    • David Martin
      5 4 months ago

      Well they were great from start to finish, the only hiccup is the guys were suppose to arrive between 9 am and 11 am and didn’t make it until 1. I’ve moved 5 times as a natural gas pipeline technician and these boys did the best job I’ve had. Thanks Empire Moving Group.

      Move cost: $6540
    • Gertrude Charboneau
      5 4 months ago

      Empire Moving Group helped me move. They really did well loading the truck, worked hard and even had a couple laughs with the guys (I bought them pizza, 5 bedroom home with full packing), the gentlemen worked hard and there was no damage that was notable.

      Move cost: $7650
    • Walter Murphy
      5 4 months ago

      A friend of mine recommended them to move from NY to Atlanta so I called them and they answered at once. The guy was polite and nice to me and sent me a quote in a few minutes. The crew service was even better than I expected, no complaints.

      Move cost: $3600
    • Megan Baxter
      5 4 months ago

      What a nice job they did on my move. All the staff was kind to me and made my life easier. Their availability is 24/7. They provided status without having to ask for it. I would definitely recommend their service to my friends.

      Move cost: $3600
    • Walter Murphy
      5 4 months ago

      Although I only had a 3 hr window with my building elevator I told this to the crew and they were so thoughtful to me that they worked nonstop until they got everything loaded in the truck in 2 hr. Due to the urgency of the situation my mattress was ripped however the Insurance took responsibility of this detail quickly.

      Move cost: $4900
    • Maria Short
      5 4 months ago

      They were able to tightly pack the items in the truck and load as much as possible. They were helpful and listened to our directions. There was a little detail when I asked for status one of their reps promised to call me back but she didn’t, so I called them back to complain. 2 mins after the rep called me back apologizing for her mistake and from that point on I did not have to call for status again. This rep called me every day with status and that was great for me.

      Move cost: $3600
    • Christine Lang
      5 4 months ago

      After calling my sales rep, I received the quote which at the end of the day was pretty accurate. The crew arrived as expected and all of them were polite and compromised with the move. I told one of the guys that my dining table won’t fit through the door, so he immediately checked it out and found that he hadn’t they correct tool to disassemble it, but it was not a problem since he figured out quickly where to get this tool, so he went out and came back shortly. Everything ran smoothly and on time, thanks to the company.

      Move cost: $3000
    • Angelica Costello
      5 4 months ago

      My family of 4 moved to a new apartment in the same neighborhood very last minute. Empire was quick to respond and first to come to our home to give us a move estimate. Their price for packing and moving was quite fair and less expensive than the neighborhood competing moving companies. The crew that came was very friendly and they worked very hard and meticulously. We haven't finished completely unpacking (almost 2 weeks later) but so far everything we have unboxed arrived and in good condition. I definitely recommend Empire Moving Group for packing and moving.

      Move cost: $5430
    • Andrea Edwards
      5 4 months ago

      Great service. Great for customer service before the moving and their guys were also great on the moving date. They did everything very quickly without any accidents.

      Move cost: $4350
    • Paul Bernard
      5 4 months ago

      Excellent foreman. He and his crew expertly packed my furniture and moved me in an efficient and timely manner. They unpacked my furniture and help set it up at my new place. This is my second time using Empire and I was pleased with both experiences.

      Move cost: $4380
    • Pamela Charles
      5 4 months ago

      I've never seen movers work as nicely and smoothly as these guys. My move had a lot of work I know that and there was a little incident but the insurance paid with no problem. I will definitely use this company again.

      Move cost: $1800
    • Shirley Molina
      5 4 months ago

      They did the impossible to accommodate me on the date I needed. Also they treated us patiently and respectfully. They showed up 15 mins after promised hour, but I consider this a small detail compared to their great commitment. I was pleased that they took great care of all our stuff, they were so careful when loading and unloaded each piece exactly where we wanted, I barely lift a finger. It was an absolute pleasure to deal with this company.

      Move cost: $1800
    • Rebecca Kirk
      5 4 months ago

      It just took a couple calls to get my quote which was honored until the end of the move. No hidden charges or extra fees were charged. Furthermore my sales representative was courteous and professional and available all the time to whatever I needed. I would definitely move again with this company.

      Move cost: $2000
    • Brian Lewis
      5 4 months ago

      The crew was very attentive to my instructions, I have a lot of fragile things and none of them were broken or damaged during the move, I’m pretty thankful for that and even better the price was the most competitive I could find in the market.

      Move cost: $2000
    • Paul Martin
      5 4 months ago

      When they picked up my stuff it turned out that volume was 100 cubic feet less than previously estimated. My sales representative was so professional and honest that he recalculated the price based on the actual volume. I appreciate their honesty and transparency.

      Move cost: $2000
    • Anthony Jackson
      5 4 months ago

      I’m glad that I found such a dependable and effective moving company. The customer service makes you feel like the most important client and response times were immediate.

      Move cost: $1900
    • Michael Glockner
      5 5 months ago

      I am so grateful for Empire Moving Group for the excellent job of handling my familys move
      The movers were very dedicated to the task, and they handeled my items with care and perfection. They are absolutly the best movers I ever hired. I strongly recommend them to every one. Once again , THANK YOU !

      Move cost: $5460
    • Gabriele Kuster
      5 5 months ago

      Great experience! Thank you for making our moving experience easy , the service we received from your staff excellent . They were really nice and polite. We would definitely recommend you guys to everyone.Thank you again for your hard work .

      Move cost: $6750
    • Janet Miller
      5 5 months ago

      Amazing job! I am extremely impressed . The guys were early , professional , organized and very efficient. I am a customer for life .
      Thank you!

      Move cost: $5460
    • Earl Toll
      5 5 months ago

      Well they were great from start to finish, the only hiccup is the guys were suppose to arrive between 9 am and 11 am and didn’t make it until 1. I’ve moved 5 times as a natural gas pipeline technician and these boys did the best job I’ve had. Thanks Empire Moving Group.

      Move cost: $5750
    • Wendi Barber
      5 5 months ago

      Empire Moving Group helped me move. They really did well loading the truck, worked hard and even had a couple laughs with the guys (I bought them pizza, 5 bedroom home with full packing), the gentlemen worked hard and there was no damage that was notable.

      Move cost: $5460
    • Kizzie Long
      5 6 months ago

      These guys were worth every penny! I had a tough move with 2 pick up locations and these guys handled it like champs. They were fast and took great care of my furniture and brought extra packing materials. Extremely efficient. Best movers.I would definitely use them again.

      Move cost: $2370
    • John Mendivil
      5 6 months ago

      Awesome movers. Super trustworthy, came early, finished on time, genuinely good people. The crew did my job and it went flawlessly. Very impressed. Had some super tricky stuff to move and they did an awesome job.

      Move cost: $6480
    • Joseph Cabigao
      5 6 months ago

      Wonderful customer service, fair prices for their storage and on point with communication. Definite must when looking for a company to do you right.

      Move cost: $6540
    • Jaime Hernandez
      5 6 months ago

      I just wanted to recommend Empire Moving Group to anyone that may need to move. They did great job with my move and I would absolutely use them in the future.

      Move cost: $3240
    • Ann Buchanan
      5 6 months ago

      We just used Empire Moving Group for the second time to move apartments. They were equally great both times. The movers were early/right on time, and were incredibly efficient, professional, and friendly. They moved us in just over two hours! Highly recommended for any size move.

      Move cost: $4350
    • Robert Henault
      5 7 months ago

      So happy I found these guys thanks to all the great reviews. They were fast, thorough and friendly.

      The team was very communicative the entire time which I highly appreciated.

      They handled our heavy furniture and art nicely.

      Definitely recommend!!

      Move cost: $3240
    • James Williams
      5 7 months ago

      This company is great. I called them when I moved to my new house. They were extremely polite and professional! I would recommend this to everyone. Great price. Don't have to settle over quantity over quality!!!!

      Move cost: $5410
    • Gregory A. Carpenter
      5 7 months ago

      This was my first time officially using a moving company to help me move. I called several companies and they had no one or any trucks for me to use duels to it being a last minute notice. I found Empire Moving Group company on google search engine. I called them and spoke to someone at their front desk they were able to help me they provided movers and a truck. Plus it all came at an amazing price

      Move cost: $6540
    • Donald Hannah
      5 7 months ago

      These guys were awesome I moved a customer and called them they knew what they were talking about brought floor protection and tools worked hard took a treadmill down a flight of stairs outside made my customer very happy thank you guys

      Move cost: $4350
    • Jackie Cisneros
      5 7 months ago

      This is the third time that we used this company for a move. They are amazing. The name says it all. Calm, efficient and really want to make the move as easy for you as possible. Will use them every time that we move!

      Move cost: $3240
    • Haily Jane
      5 7 months ago

      Everything was great! Our new building was really strict about finishing the move by 5 pm. The three guys who moved us in were so efficient they got all our essentials plus quite a few extras in the new apartment with 10 minutes to spare! Recommended.

      Move cost: $5700
    • Thea Lilly
      5 7 months ago

      The movers were friendly and surprisingly flexible (I wanted to add a couple of things to the truck that were not on my original list) - nothing that I had ever experienced with a moving company before! Thank you!!

      Move cost: $6300
    • Richard Moore
      5 7 months ago

      This is an excellent company and I was very pleased with the professionalism of their personnel. The movers were prompt, efficient, polite, and careful. I could not be more pleased and highly recommend this company.

      Move cost: $3240
    • Diane Heasley
      5 7 months ago

      I had to move all my stuff where I stayed with my sister. I was not able to locate an item that was very important to me and They went the extra mile to make sure it was found.. Great service..!

      Move cost: $4560
    • Jennifer Melanie
      5 7 months ago

      On the day of the move, the team of 3 guys called ahead and arrived right on time. They were very friendly and worked efficiently to pack up the truck. They took special care to use moving blankets and plastic wrap on furniture to protect it during the move. Highly recommended.

      Move cost: $7000
    • Janina Justine
      5 7 months ago

      I have NEVER had a move go so smoothly in my life! I have moved many times and this was the easiest, most carefree relocation ever. Not only were the movers really nice guys, but they actually did run from the truck to my place, between loads. They were careful with my stuff and even helped me shift it around my new home. I cannot say enough good things about Empire moving group.

      Move cost: $5800
    • Dwayne Hill
      5 7 months ago

      Team Empire Moving is the BEST! Every time I hire them they come on time and without wasting any time they start doing their work. They know their responsibilities. In our recent move We have a lot of stuff divided between an apartment and a storage unit, and they got it all done and moved into a house in about 7 hours. I highly recommend them.

      Move cost: $5790
    • Jeremy Curry
      5 7 months ago

      I just moved using Empire Moving Group and could not be more pleased. I've moved around often and know how much of a hassle the entire process can be. It's so nice to be able to have the packing and moving of all your belongings taken care of by professional and courteous workers. I will definitely consider them again for any future moves I have.

      Move cost: $6780
    • Richard Foulk
      5 7 months ago

      Recommended very much! Empire Moving Group has been with us from the beginning to the completion and has done everything we wanted before we left. The drivers were courteous and professional and made sure all was as we expected before we left. I would hire them again, and recommend them!

      Move cost: $3240
    • Smita Srivastav
      1 7 months ago

      We were given all lies about how professional Empire Moving Group is until we experienced it ourselves.. the lack thereof! Here's how..

      Mr. Zeke (the sales guy) kept calling us every single day until we confirmed the move with them and paid the booking amount. Afterwards when we had questions / concerns, there was no sense of ownership from the guys who answered the helpline number. It kept going down the spiral from this point on.

      We were not clearly explained how this would work - if I were clearly told that we won't actually have a choice on the date / time of move, I would never have signed up with them. They took 2 dates from us and said only 24 hours in advance will we find out when the drivers will actually arrive. Can you imagine how ridiculous and anxiety provoking it is to not know until 24 hours in advance about exactly what time your truck with movers will get there? I did not know that.. If if did, I would not have gone ahead with these guys! But, what choice did I have? We were moving cities (Northern VA to Atlanta Metro Area) and no one understood that we had to make arrangements to clean the old place after the move, give away keys, and have other things planned / lined up after - for which one needs to know the exact plan, not wait for them to determine our plan?! I wish I knew this before... I would never have signed up for such uncertainty!

      On the moving day, the movers actually arrived 2 hours later than we were told. (And they acted as if it was all the traffic's fault)!

      We were told by Mr Zeke that our delivery will be confirmed for any day that we would want. That was horseshit... We had to frantically call their warehouse helpline every freaking day which was useless because they kept us hanging for 2 weeks before our stuff finally arrived. Can you believe that? TWO WEEKS!! We were NOT even vaguely aware of what hell was in store for us, from the time the truck was loaded and the drivers were on their way! I was shocked at what a blunder I had committed. Zeke told us it could sometimes, in extreme circumstances, take up to 10 days for our stuff to arrive at its destination, but that was never the case...Our stuff took 15 days - which crosses that threshold too. We had to stay in hotels, then on sleeping bags in our new apartment (when we had overspent all our relocation budget), and finally make other temporary arrangements after few days of sleeping bags as our beds as other stuff did not arrive for 2 weeks! I developed a back-problem sleeping on the floor / sleeping bags for several days. Who is responsible for that?

      Their helpline number / warehouse number is good for nothing! They never answer and mailbox is always full. We had to live in the anxiety that our stuff was lost and we may never get it at all. How is this justified? Ms Brittany and Mr Ryan (helpdesk staff) were never able to confirm anything and never ever returned our calls. We were invariably put on hold for 15-20 minutes, again as if it didn't matter.
      Thankfully we engaged with them only for moving (and not packing). Things we packed on our own arrived well but the furniture that they packed was badly scratched and damaged. For a small mirror cabinet (that was inexpensive), they asked us to put a $100 packing / protection, which was not worth it. I declined and as you may expect, it was badly cracked when we saw it upon arrival. The driver nonchalantly said to that, I had told you so.. Our beds were scratched up all over, mattresses damaged, a chest of drawer broken and no sense of acknowledgment or apology for damaging our furniture which we had maintained in pristine condition.

      When loading, we saw how poorly they simply stacked up everything to make more room in the truck so they could add more things in a single move.

      Now, when I try to look for help on claims for the damage, again there is no one I can call as the mailbox is full. Should I even be surprised?!

      Worst of all, when we were signing up we were never told it would not be a single truck for our consignment. For a similar price, we were getting other vendors who would bring only our stuff in their truck and load / unload exactly when we wanted. All per our wish! I wish I knew these terrible facts before, so I wouldn't have gotten trapped in their world of lies and deceit! I regret signing up for Empire Moving Group and will never recommend them to anyone.

      They are brokers who outsource things to cheap vendors and take absolutely no ownership from the time agreements are signed / first set of payment is made.

      Based on this experience, I ask you to seriously reconsider all things I mentioned above before signing up with them.

      Move cost: $5250
    • Lionel Bowens
      5 7 months ago

      Empire Moving Group was up front and disclosed all fees ahead of time. Movers took great care of all furniture and fragile items. Showed up on time, and were done ahead of schedule. I would strongly recommend for anyone moving in the area. My move manager was quick to respond to all the questions I had, coordinating times, and confirming move time/date! So thankful I was referred!

      Move cost: $2450
    • George Richardson
      5 7 months ago

      I have used Empire Moving Group three times and the movers are very fast and efficient. They are also very flexible and are willing to go above and beyond to make sure that you are satisfied. Love this company.

      Move cost: $5690
    • Leticia Gardner
      5 7 months ago

      From start to finish with getting quotes, to getting help filling out forms, to packing, to shipping, to receiving help was provided each step along the way. We sensed genuine concern and care about our moving experience, Thank you Empire Moving Group for all your help! Everything made it to our destination in great condition!

      Move cost: $5460
    • Jennifer Hill
      5 8 months ago

      I recently used Empire moving group for a second time. My movers were awesome. They arrived on time, got the job done efficiently , were very courteous, and were very careful with our belongings. I would highly recommend them and I will definitively use their services again.

      Move cost: $10800
    • Karen Blevins
      5 8 months ago

      They worked quickly, efficiently, and very caring with my items. I hope to not move for a while, but when I do I will call them!
      Competitive/ affordable pricing, great scheduling and CARING movers! A+++

      Move cost: $4500
    • Linda Henriques
      5 8 months ago

      We have a large house that needed a quick relocation so i decided to contact Empire Moving Group and WOW the whole process has been nothing short of amazing. No delays whatsoever and the guys are on top of the ball about everything. Whether i send an email or call, i receive the appropriate response immediately. Our stuff is supposed to be delivered tomorrow...cant wait!

      Move cost: $5460
    • Robert Dickens
      5 8 months ago

      This was the most pleasant moving experience I've ever had. They showed up right on time. Moved everything quickly. Didn't damage anything. Got everything done in the quoted amount of time, and were just pleasant to be around. I had another piece of furniture delivered by a separate company to my new address and they even helped me un-box and assemble it. They were great. Would definitely recommend.

      Move cost: $3800
    • Laurie Rodriguez
      5 8 months ago

      On a Friday morning we moved from an apartment to a single family home and our movers were awesome. They were there at 9 am sharp and finished the job early and under the estimate. Not one time did I see them stop hustling or take a break. And on top of that they were all super nice guys. I would definitely not hesitate to use them again!

      Move cost: $4700
    • Kristianne Bishop
      1 8 months ago

      This was the worst experience I have had with a moving company. I took several hours going over my estimate in sales sending them pictures measurements of my 2 locations and when they arrived so not friendly. When I wanted to talk to the manager because the space and price was different than the estimate he let me use his phone but when I was on the phone with his boss he said to me “Can I have my phone back I am cold and want to go back in my truck ” I could not believe it I was only on his phone for a few minutes trying to figure out why I had a price of $5600 and the price went up to 7400.00 not enough room for my furniture to go in the truck and they said it was a full pack so I thought packing supplies were included and they were only for $575 of packing after that you have to purchase boxes, bubble wrap, and everything extra. This was such a scam I am out $2400 I will not get my money back. Make sure you read the contract very carefully. They did not give me enough space on the truck for all my belongings even though I sent them picture and measurements. I am now out of luck and have to find another moving company to help me. So disappointing! And once they make the sale you can’t get anyone on the phone!

      Move cost: $7800
    • Garrett Reilly
      5 8 months ago

      Guys from empire moving group was ABSOLUTELY number one! I cannot tell you different this moving company is from other moving companies. They truly care about YOU. They completed the job in 3 hours. I'm very pleased with their quick response time, high quality work, and pleasant attitudes! I'll definitely utilize their service again when needed.

      Move cost: $5400
    • Arthur Walls
      5 8 months ago

      They did such a fantastic job I thought of them immediately when the time came to move again. Moving staff is timely, professional and competitively priced. They took care of everything with care and courtesy, and wouldn't let me lift a finger! I highly recommend them!!

      Move cost: $6300
    • Vanessa Teter
      1 9 months ago

      If you want a moving company who is not responsive, manipulative and uses shady tactics to get you to buy into their services, this is your company. If you want to know why I believe this, read the very long and very informative review below. Bottom line - find someone who has a good reputation and IS NOT this company.
      Note: These are movers my parents hired and I got involved with handling the case once their belongings were picked up. This complaint is on behalf of them as well as what I personally experienced when starting to deal with them directly.
      1) Empire Moving Group hired on 10/14 to pick up belongings from WV. Delivery date was scheduled for 10/15 or 10/16 with the movers confirming the day of. Deposit was made and estimate was given. The movers didn't show up until 10/17 at 12pm.
      2) Movers arrived (which was actually Safeguard Van Lines, contracted out from Empire) and packed up my parents belongings (1 King Sized Platform Bed, 3 end tables, 2 night stands, a small dining room table, 4 chairs, 1 toddler sized bed (no mattress), coat rack, 17 small boxes, 9 med boxes, 4 lg boxes, 1 lg cabinet and a never been opened boxed up closet organizer), they were told that the space being taken up in the truck was more than double what the estimate had called for (353 cu ft estimate, saying they needed an additional 450 cu ft) and instead of owing the movers $640, they owed them $1643. Not knowing what to do, they paid the movers because they were put in a position where they couldn't do anything else at that time.
      3) Enter me. I had several conversations with customer service at Empire and was told that Empire was simply a middle man and that Safeguard was the actual moving company that Empire had sourced the job to and that between the two of them, Empire provides the estimate and sometimes, it's a little off. I worked with Empire to go through the estimate and they worked with Safeguard to see what was taken up for space. Upon the reevaluation they determined it was indeed less space, and they should have charged us $1454.29 and therefore instead of owing them another $1643 at drop off, we'd only owe $1454.29. This still did NOT make sense to me as the cu ft amount they claimed my parents items were taking up was still 803 cu ft. I was promised pictures of the truck once loaded to confirm the amount of space being taken up and a follow-up conversation to take place with the customer service agent that I was speaking to at Empire, but it never happened.
      4) Speaking of customer service: I was told several times that "my parents would be taken care of and their interest was at top of mind when it came to the level of service being given". Once a few conversations had taken place between me and Brittany (10/14 and 10/15), I never heard from her again. Even when I called and left a message for her on 10/18 at 11am, she never returned my call to get the above picture situation ironed out. However, on 10/18 at around 4pm I received a phone call from Ryan from Empire to confirm the delivery date of 10/20. I said that would be fine, but I really wanted to talk with Brittany to get the rest ironed out because I did not feel comfortable paying $1454.29 to the movers upon delivery. I asked to speak with Brittany - she had conveniently already gone home for the day. I was told I'd receive a phone call from Safeguard on Saturday to confirm delivery time and that was that.
      5) No phone call on Saturday from Safeguard. On Sunday morning I received a call from the foreman that my parents things would be delivered around 9:45am. We went to the new house to meet them there. I explained to him the situation about the pictures not being sent and so on and so forth, knowing that sadly he was simply the middle man. He put me in touch with Vanessa at Safeguard where I was told if my parents wanted their stuff, we would need to pay them upfront the $1454.29 or else we wouldn’t get any of our stuff. Our hands were tied. And this is where they get you. They hold your items for ransom so they can get paid and they never talk to you again.
      6) I sent an email to Empire outlining the issues and requested they talk to me to iron this out. No response has been received since.

    • Rory Ebert
      5 9 months ago

      We have never hired movers that did as good of a job as these ones. They took time to make sure everything was protected. They wrapped necessary items. What really stood out to me was the fact they were not only careful with our stuff, but also careful to not scratch the floors or walls of either house. They were kind people and we enjoyed having them move us. Highly recommend this company.

      Move cost: $3289
    • Ofelia Wilkins
      5 9 months ago

      We recently used Empire Moving Group to move us. The crew kept us very informed as to when they were arriving to the old home and when our belongings would be delivered to the new home. We had a decent sized move, but they handled it with ease. The move was very reasonably priced as well. Everything arrived safely the way it was before. Great company to hire.

      Move cost: $1690
    • Ben Marks
      1 9 months ago

      WHAT AN AWFUL EXPERIENCE USING THIS COMPANY. THIS COMPANY IS A SCAM AND NOT A REAL MOVING COMPANY, THEY ARE BROKERS. EVERY SINGLE ITEM I OWNED WAS EIRHER STOLEN OR LOST OR DAMAGED. I FEEL LIKE I WAS ROBBED OF MY ENTIRE LIFE. PLEASE RUN AWAY FROM THIS SCAM AS FAST AS POSSIBLE AND USE YOUR BETTER JUDGMENT. ZERO STARS SHOULD BE AN OPTION.

      Move cost: $8650
    • Miller Hill
      5 9 months ago

      Highly recommendation for the company. The workers are very professional. After you booked them, they make sure to help you with everything related to your shifting. They not only help you in dismantling your belongings and packing stuff but also make sure that the floor got no scratch with any furniture.

      Move cost: $2100
    • Ardis Harvey
      5 9 months ago

      After purchasing our new home we needed help moving. We called Empire Moving Group and they were able to assist us and not break the bank. The moving truck arrived on time and the movers were courteous and careful with our stuff. I would highly recommend Empire Moving Group to anyone needing to move.

      Move cost: $2360
    • Francis Mora
      5 9 months ago

      The guys here are very hardworking and very polite. My experience was great. They worked very quickly and didn’t forget to treat my furniture with care. Nothing was damaged or scratched. I was really impressed.

      I would totally recommend them and use them again if I needed it. The move was seamless and easy.

      Move cost: $3543
    • John West
      5 9 months ago

      The crew arrived on time. Introduced themselves and started straight to work and work they did. It was a difficult move and hot. Very hot. Not once did I hear a complaint or grumble. I would use their services again and I won’t hesitate to recommend them to family or a friend. Big thanks to the crew.

      Move cost: $3490
    • Allen Davis
      5 9 months ago

      A friend of mine recommended these guys. They are incredibly nice, polite, efficient... They did a great job, by moving us in one single day without any issues. I don't have even one complaint. I am so glad I found them.

      Move cost: $3890
    • Michael Watson
      5 9 months ago

      The crew showed up early and really hustled to get things moved quickly, but were also extremely careful not to damage anything. They didn't try to up sell me on anything which I sincerely appreciated. Recommended.

      Move cost: $5800
    • Felix Ben
      5 9 months ago

      Excellent. My furniture was completely wrapped in blankets, and then plastic, leaving very little chance for damage; which there was none. Very professional, fast, and took exceptional care of my furniture. I highly recommend and I will use them for even the simplest of moves.

    • Emilio Dee
      5 9 months ago

      Just moved over the weekend and it couldn't have gone smoother. I needed to be out of my apartment very early in the morning and they showed up at 8:30 AM sharp and got to work. My new unit had very awkward entry / stairs but it proved no issue for them. Overall, would highly recommend!

      Move cost: $7600
    • Adrian Maurice
      5 9 months ago

      The movers showed up on time and were very professional. More importantly, they were able to get three storage lockers worth of furniture to the burbs in one trip with no damage. I would highly recommend them for your move. Reasonably price and they were fast and efficient!

      Move cost: $6500
    • Abbyl Lee
      5 9 months ago

      Definitely definitely definitely use these guys for your next move. They replied to all of my inquiries and questions super quick, and their prices are absolutely some of the best in town. The crew arrived early - I have moved so many times and that has never happened. They were quick and professional, it was as painless as moving could possibly be. Thanks!!

      Move cost: $3000
    • James Cooper
      5 9 months ago

      I used them for two moves and both times were the smoothest move I've ever had. They gave me a straightforward, flat rate quote and held to it with no exceptions. The price was much better than competitors. They were fast, thorough, polite and moved everything quickly and safely. I would highly recommend them.

      Move cost: $6300
    • James Williams
      5 10 months ago

      I feel it is only fair to relate to you our appreciation and thanks for an excellent move. You gave us a great quote, after making our decision to move using Empire, a team comprised of three movers, came to put all of our household into the truck. They were all professional, efficient and kind. Thanks for the stress-free move.

      Move cost: $3890
    • Anne Powers
      5 10 months ago

      We had an absolutely fantastic experience. They were fast, friendly, and exceptionally professional. And the price was nice!
      We have since recommended them to many of our friends and will probably use them again if we relocate.

      Move cost: $6400
    • Elliot Henry
      5 10 months ago

      I cannot say enough good things about this moving company. They were on time and finished 45 min earlier than the estimated time so they actually saved me money! They wrapped everything thoroughly and not one item was broken or scratched. I can't recommend them enough. Thanks, guys!

      Move cost: $5700
    • Ada Atkinson
      5 10 months ago

      I hired Empire Moving Group to help me move some furniture and was very happy with the experience. They showed up on time (early actually) and was able to move everything incredibly quickly and efficiently at a fair price. I would definitely use them again for any future moves.

      Move cost: $8400
    • Jacquelyn Chambers
      5 10 months ago

      Courteous, professional, quick and fairly priced. They helped me unpack and move a crate of my belongings to my apartment. They also stopped off at a local furniture store to grab my new couch for me. The two-man team worked efficiently and I couldn't believe how inexpensive they were compared to other moving companies--and it was a Sunday!! I would use them again!

      Move cost: $1690
    • Kenneth Delgado
      5 10 months ago

      We hired Empire Moving Group to move us out of our two bedroom apartment into our new home, and we could not have been happier. The crew of three guys were polite and so fast! They were done in three hours and that included a 45 minute drive to the house. They also took the time to wrap all furniture to prevent any damage. We would definitely use Empire Moving Group again!

      Move cost: $6500
    • Earl Bettis
      5 10 months ago

      This is the second time I have used Empire Moving Group and they were fantastic! They moved my studio apartment the other day with ease. They arrived early, got right to work and were incredibly efficient. They are pros with amazing attention to detail. I would definitely recommend and hire again!

      Move cost: $7400
    • Rosie Farrington
      5 10 months ago

      This is my first time using a moving company and the crew did not disappoint. This is top notch service. Everything was wrapped with extreme care and all boxes and furniture was handled very carefully as well. The actual amount came lower than the quoted amount. There were no hidden fees and they went through all the details with me before starting the move to make sure I understood all the details.

      I will definitely be using them again in my next move.

      Move cost: $3600
    • Mitch Erving
      5 10 months ago

      Friends, these movers were top notch. On time, on budget, friendly, and accommodating. They were like moving ninjas. Even with bad weather, multiple stops, and SO MANY stairs, I never once felt like they were milking the clock. They were super professional and very efficient. Highly recommend!

      Move cost: $5200
    • Lisa Milloney
      5 10 months ago

      I just had to move my mother from North Carolina to New Mexico. She lived in an area that was hard to access, so getting the truck to her house was an issue for many of the moving companies I vetted. Then trying to cipher through the reviews trying to figure out which company was the best, or which company made themselves look like the best. After speaking with multiple different people, I chose to go with Empire Moving Company. I spoke with Robby who really eased my mind and made the process les stressful for me. He assured he would be there every step of the way and he was. My mother’s belongings were transported to New Mexico safely. I did have a problem with the pick up time, they were supposed to come in between 10am-2pm and they did not get there until around four, but they did communicate that with me. (Or this would have been a much different review) Overall I would recommend Empire moving to anyone, I trusted them to move my mother!

      Move cost: $7935
    • Tiffany Tactor
      5 11 months ago

      Reliable and honest. That’s what best describe these guys. Shane was always there for me. He answered immediately all my phone calls and even when I had a missing box he helped me till the end, I really appreciated this because finding a company that cares for your stuff is hard, and that makes me feel comfortable hiring them again.

      Move cost: $1990
    • Margret Borda
      5 11 months ago

      Movers that finally show up!!!! Empire Moving is the only company that has shown up for me. I had to cancel two other movers because they we unable for some reason to make it to my home. It was one excuse after another. I finally decided to call a 3rd mover which was Empire and I couldn't be more pleased. They even showed up on time at a last minute pickup! Save yourself the time and stress and call Empire Moving if you're relocating.

      Move cost: $6790
    • Luke Bernstein
      5 11 months ago

      I greatly enjoyed the day all my furniture showed up at my newly purchased home. The movers that showed up fully setup and organized my furniture in the rooms that I needed them in. They made this experience easy and hassle free. They handled my belongings with care and I didn't scratch any of my furniture. This review is mainly a thanks to all those that helped me at Empire Moving Group! I will absolutely refer these guys to all my friends and family. Thanks again. Luke

      Move cost: $4792
    • Jonathan Miller
      5 11 months ago

      Ive moved many times in the past and every time I look for the movers that once moved me they're no longer in business. However when I searched for Empire to use for a second time I was glad to see they were still around. Its no coincidence that they are being they have the best service I've experienced in moving, HANDS DOWN.

      Move cost: $3100
    • Shelley Kearns
      5 11 months ago

      Besides being nice guys who made the moving experience pleasant, they were very careful with all of my things. They wrapping anything that was breakable, even though the previous company had moved the same things without wrapping them. They were also very helpful, setting up my bed, attaching the mirror to the bedroom dresser and attaching TVs to their stands. They took all of the packaging materials with them and left me with a clean place.

      Move cost: $4700
    • Samantha Merillow
      5 11 months ago

      I hired Empire moving for my recent move. Daniel and his team were outstanding. Seriously! They were so nice and not to mention SUPER fast and careful with my stuff. They relieved me of my moving stress. If I ever move again, I would definitely hire them. Very professional and they know what they are doing. They were very considerate of my new carpet in my new apartment. Overall, amazing! Daniel and his team are gems and I'm sure are valuable to the company! Will recommend them to anyone relocating and will absolutely use them again!!!!

      Move cost: $3700
    • Brandon Shoshany
      5 11 months ago

      What a great company. 5 starts all around. Michael was an absolute pleasure to deal with. Everything went great with my move other than them showing up an hour late for my pickup. For some reason deliveries to my address has been hard to find as my street doesn't show up on a gps map. I did my best to give them directions via phone and everything worked out. The drivers arrived and got right to work! Exceptional service!!!!

      Move cost: $3419
    • Timothy Rangler
      5 11 months ago

      This company was phenomenal. I've used about 6 companies in the past when moving and was suckered by them all. Funny thing is they're not even in business any longer. When I spoke to Alex at Empire I was beyond impressed with the upfront reality of the price of my move. Seriously loved using them so much that they're saved in my phone as THE EMPIRE of MOVING. Save yourself the trouble and use these guys. Take it from someone who relocates every 2 years.

      Move cost: $1926
    • Michelle Grail
      5 11 months ago

      Thank you everyone at Empire for our familys relocation. They came highly recommended from my previous neighbor. We called them directly and got set up with our move within 45 minutes. Had a great experience with this customer and will use them in the future if we ever relocate again.

      Move cost: $4176
    • Sarah Carson
      5 11 months ago

      Empire Moving Group is a 10/10 moving company!! I relocated from NJ to CA and I needed my 4 bedroom house completely packed and moved. Empire was recommend through my company, as they use them to relocate all of our corporate moves for employees and executives. Empire was extremely helpful and made my move a breeze. I didn't have to lift a single box! Customer Service was really helpful and gave me constant updates and ETA's.
      I HIGHLY RECOMMEND this company!

      Move cost: $6792
    • Marc McCarthy
      5 11 months ago

      I received many quotes for my move from California to Atlanta. A few of them were very similar in price but I felt most comfortable with the gentlemen at Empire. Other companies lied about hidden fees but Daniel from Empire was so transparant on the entire move and the costs. I most appreciated the upfront honesty and that's why I went with this company. 5 star service!

      Move cost: $9980

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