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https://www.americanpremierevanlines.com
5420 Northwest 33rd Avenue, Fort Lauderdale, FL, USAWe are American Premiere Lines. We are constantly on the move, and we are all set to assist you get where your moving adventures are accepting you. It is irrelevant whether you are moving your house or company, if you are staying moving or local long distance — we are always down for the job at hand. Contact us now to learn more about how we are changing the picture of the moving business one go in the time.
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June of 2022 I was researching moving companies to move my belongings from Las Vegas to Texas. I spoke with Joe at American Premiere Van Lines. I spent hours on the phone with Joe going over a list of all my belongings, and the dates to have my stuff moved. Joe was detailed, but rushed me into signing a contract and paying $1,100+ deposit. After signing and paying the initial deposit, Joe calls me back and said I had to actually pay $1350.00 as a deposit with no explanation. After the payment, he said that "lisa" would be in touch with me to go over the same details and confirm scheduling. Lisa did get in touch with me after us playing phone tag. While on the phone with Lisa, she gave me her business cell so just in case things changed on a weekend, I could contact her. Then the following day, Lisa called me and said "she had bad news" that the quote of $5000.00 was not correct in moving my things from Las Vegas to Texas. Instead it would be $10,500-$12,500. I said that was too high and to just return my deposit. Lisa said she couldn't return the deposit to me but she would contact her brother who is a mover to assist me or with my move. The following day she said that her brother would be 12,500-13,000 to move my belongings. I told her to give me time, since I was misquoted and I could not get my deposit back that I would have to earn the funds and sell a majority of my belongings. She said that was fine. My family and I then moved to texas and did not have any of our belongings. I made several trips back to Las Vegas to get rid of most of my things and to keep just important/sentimental items. I donated 75% of my things so I could have what was left moved to Texas. I sent pictures of what was left in storage and I advised that the 2 couches were not coming and that only a china cabinet, 1 chair and 20-30 boxes were now needing to be moved. I requested Lisa let me know the estimate price. I never heard back and now all phone lines are disconnected. I do not recommend this company!
Company is all smiles trying to sell you their service, but you will get ZERO customer service after that. Both customer service phone and Katie's phone ALWAYS go directly to voicemail. E-mails are NEVER responded. I had to call their sales number to be able to actually talk to someone. I would absolutely NEVER recommend them to anyone.
The American Premiere Van Lines came highly recommended by a colleague, and their service was better than I expected. The team is truly professional. Their professionalism was clearly shown in their work and in their way of talking. I highly recommend them to all.
Everything went smoothly and arrived in good order. Rates were reasonable, and they were friendly and accommodating and got everything done in good time. We picked them without much choice because we waited too long to book movers and nobody else we tried was available, but it worked out!
Straightforward and efficient service, good communication and updates worry-free experience, thank you.
