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108 reviews for All American Relocation Group

Your trust is our top concern, so businesses can't pay to alter or remove their reviews.

  • Charlene Grant
    5 2 days ago

    These individuals made my relocation extra straightforward than I might think of. Movers showed up on schedule and also swiftly cleared out my home. The entire procedure just took 2 hrs as well as was the very best moving experience we have had. Simply provided me a reasonable quote and had fantastic interaction when I required including a few more things. I will most definitely be using All American Relocation Group going forward.

  • Marlene Wallace
    5 3 days ago

    All American Relocation Group was very expert and also experienced throughout my whole moving experience. I had a variety of concerns and they were quick to respond to all my inquiries! General my furnishings and individual items were delivered in excellent shape as well as the movers were really pleasant. It was a smooth process. I have nothing however advantages to say about All American Relocation Group.

  • Becky Richardson
    5 4 days ago

    All American Relocation Group had great rankings so I employed them. The movers were really prepared. When they came, they did a really fast work and relocated everything. It was my first lengthy range step with my household so I was bit nervous. Our personal belongings were supplied a pair of days later. We had to keep our possessions, and they were really kind to keep it for us and also after that delivered it when our house prepared. Absolutely nothing was damaged or harmed. I would certainly use them again.

  • Sean Wise
    5 6 days ago

    After being disappointed by a service company I hired out previously, I promised not to trust any other again. I was so cautious with every single company I hired out after that. However, all that changed when I got to seek the services of All American Relocation Group. They proved that they were different in every aspect and for that, I am so grateful. I believe in this company. It was definitely a pleasure working with them. I am so glad that I hired them to help me relocate. I was not so sure if they were going to do it my way at first. They however proved to me that they were worth my trust and loyalty. I know they will remain my ideal choice of movers even in the future moves. I have no doubts about them.

  • Cesar Hogan
    5 1 week ago

    We were disappointed by a different moving company on our moving day but All American Relocation Group save the day for us. Most of our belongings were in the garage and ready to go and we had no place to pass the night except our new house. We called them on a short notice and they delivered according to the promise. The movers were fast and careful and the price is reasonable. You guys made our day. We are very happy with the service.

  • Erik Hogan
    5 2 weeks ago

    My family cannot begin to tell you how happy we are with the service from All American Relocation Group. We knew what we wanted in a moving company but were unsure how to go about it and actually secure it. You guys were fantastic. Before even beginning an estimate you listened to our situation explaining how each move is entirely different in detail and that’s what really got our attention. The way the little things were made so important not to be overlooked. We were treated great and got what we wanted when it was said and done. Our biggest fear was extra charges and that’s something that never happened. We got picked up on our date and you guys move fast. Happy to recommend you to anyone no questions asked.

  • Jorge Allison
    5 2 weeks ago

    We got a phenomenal rate from All American Relocation Group and they have plenty of trucks running routes all throughout the country. It is run by a very experienced personnel and employees that are willing to help the customer. Their attention to detail is impeccable and they treat every move with respect. We are very new to this process so we relied on them heavily to give us the knowledge we needed. In the end we made the best choice for us we loved everything about our move and everybody we worked with and we would happily do it again.

  • Crystal Alvarez
    5 2 weeks ago

    We really didn’t discover All American Relocation Group until about a week into getting estimates from other companies. We weren’t really too impressed with what we had heard by that point. So we submit our information again and that’s when they first contacted us. We immediately connected and we went off some of the inventory list we had previously put together with the other companies. They were very clear about the process and we learned many things from them which were surprising that a few companies failed to mention. All American Relocation Group is all about helping customer get what they want at an affordable price that wasting time for delivery. The move went very well we didn’t run into any speed bumps and here we are leaving our review in hopes of helping the next person.

  • Tomas Casey
    5 2 weeks ago

    This was the move that came up about six months ago. I took an opportunity through my employer but it consisted of relocation. It was up to me to speak to each company and present them with three estimates to make a long story short All American Relocation Group was the company that I thought was the best as well as my HR department. We all liked what we saw as far as previous clients we like how long they’ve been in business and the fact that they use their own trucks. The last thing we needed to happen was any type of catastrophe as I start my new position in the new job. The move went perfect and now my company has somebody that they prefer to move with going forward. So it’s a major win for you guys over there. Thank you and enjoy the holiday seasons.

  • Homer James
    4 2 weeks ago

    They are so diligent! All they do is glorious. I believed in them to relocate me and sure enough, they did that without any complaints or even inconvenience. If I were to refer someone today for relocation services, I would not hesitate directing them to All American Relocation Group. I can bet that he will not be disappointed.

  • Thomas Bishop
    5 2 weeks ago

    My moving was pretty fast and of top quality. The crew I had worked hard throughout the day and I had no problem with them. They were careful with my properties as if they were their own and demonstrated why All American Relocation Group is considered the best-moving company around FL. The expertise and carefulness of All American Relocation Group was really moving!

  • Lucas Willis
    4 4 weeks ago

    All American Relocation Group is a very good moving company! When I used them two months ago, I didn't include unpacking in my reservation, so I sort of expected that they would drop all the boxes in the first room and be done, but instead they asked where each box should go and put it in the proper room. All-in-all, hiring them was a great decision and I'd highly recommend them.

  • Alan Wood
    5 4 weeks ago

    I had no clue where to pick a mover from and I stumbled onto this site. I called three companies and one of them being All American Relocation Group, the guy I spoke with on the phone was very professional and polite. I really liked the fact these guys owned their own trucks and did the whole move from start to finish. I got a quote and my only concern is that the price was going to be the same on delivery. They took an inventory of my belonging around my house and gave me a fully binding quote of cubic foot space; this did make a lot more sense than going by someone just guessing weight. The days of the move my price stood firm to the quote they gave me. Thanks so much for sending real movers and having them pack all my furniture for me.

  • Albert Sanders
    5 4 weeks ago

    I asked around friends and colleagues to give me a contact of some reliable moving company with good reputation. I had a lot of heavy and expensive furniture in my home that I had collected over the years. A number of my colleagues gave the same name and so I had to go by it. I was still nervous but I had no choice as I had to go through with the move with All American Relocation Group. I am glad I did and now I have comfortably shifted into my new place. I have ended my searches for movers and you too can take advantage of it. I found the most reliable moving company. My past moves with All American Relocation Group proved to me that there is no other reliable moving company to go by than them. Their crew is always very efficient at maximizing time and they execute every bit of their work professionally. This is why I will forever hire them for each of my future moves.

  • Alexander Yates
    5 4 weeks ago

    The major reasons why moves go uncoordinated is the lack of organization and efficiency on the part of the movers. All American Relocation Group is a moving company I have had a pleasure to work with that is exceptional for their organization. From their managers even down to the movers, these guys are well organized and I guess that is why they are able to render error-free moving service. It is a great time moving with you guys in this move.

  • Marlon Owens
    5 1 month ago

    I will consider relocating with you again. I felt good using your services the last time I hired you out. The relocations were so affordable and everything went according to plans. I appreciate the fact that I was able to move without any trouble. Your team proved to be so helpful. I am looking forward to future wonderful relocation experiences with you. The relocation services were ok. I am particular; I loved how my refrigerator and other electronics were handled. The team was very careful not to cause any damage. I thank you for that.

  • Brian Harris
    5 1 month ago

    We would definitely use this moving service again. I recommend them very highly. Got myself 3 movers for my 100 miles away house. Even from my first call to arrange the move to saying goodbye at my new front door; they made our move less stressful and almost enjoyable. The entire moving company from start to finish is professional; even explaining things 2-3 times over if need.

  • James Sedlacek
    5 1 month ago

    We had 3 guys come out to help for our move and they were great! Fast and efficient, which made us more relaxed about the move. We estimated about 3 days and they did it all (loading, disassembling and assembling furniture, wrapping furniture, unloading, etc.) in just that time! Thank you again! We will definitely be using All American Relocation Group in the future!

  • William Keene
    1 1 month ago

    Horrible business practices. They will lie to you. They will create an error-filled inventory of your items to be moved so that the charges look reasonable...THEN change their rates WHEN TRUCK ARRIVES, THEN tell you you're not getting your deposit back. Its a scam and they are the great at it. RUN from these guys, please.

    The guy that created the mess is Darren Palmer, Relocation Specialist, All American Relocation Group. 754-233-1115, 855-253-0330 Ext 821

    Manager, Brandon is a slime ball and has no problem telling lies to cover up their mistakes so they can keep your deposit.

    Move cost: $2000
  • Boris Tatum
    5 1 month ago

    I was so pleased with the service received from All American Relocation Group. The containers were delivered in the morning and we had all day to pack them. The customer service was exceptional and the delivery men were very friendly and accommodating. Our furniture was delivered in good shape. I would highly recommend this service which is an economical way to deliver your household items if you have the man power to load the containers.

  • Mark Lynch
    4 1 month ago

    Awesome, the best word to describe them. There were early, on top of everything. So gentle with all of our stuff and didn't break at all. There got the move done quickly and carried a crazy amount down the stairs. The staff was very friendly also; I would recommend All American Relocation Group to anyone!

  • Timothy Flanders
    5 1 month ago

    All American Relocation Group was so helpful. They gave me great assistance over the phone when I called for a quote, held up to everything they said and promised me, and sent 2 of the best guys to help us move. They were quick, which was important since I was paying by flat rate, they were strong, which was needed because I couldn't lift half the things they were, and they were friendly and honest, which was extremely important! I will continue to use this company for things in the future and I recommend them to everyone!!

  • All American Relocation Group
    2 months ago

    We have shared your review with our staff & ownership. Please contact us if you need anything further or for any future relocation, we would love to be of service!

  • All American Relocation Group
    2 months ago

    Thank you so much for posting your review. Very happy to hear you liked our services and had a smooth relocation with us.

  • All American Relocation Group
    2 months ago

    It's great to hear the positive comments and we appreciate you going out of your way to share them.

  • All American Relocation Group
    2 months ago

    We are very pleased to hear that you had such a great experience with our company! The movers said you were great and very easy to work with as well. Please contact us if you need anything further or for any future relocation, we would love to be of service!

  • All American Relocation Group
    2 months ago

    Thanks for the feedback and we hope you and your family enjoy the new place.

  • All American Relocation Group
    2 months ago

    We are happy to hear everything went well with the move!

  • All American Relocation Group
    2 months ago

    Thank you! We appreciate you as a customer and it was our pleasure to assist in your relocation.

  • All American Relocation Group
    2 months ago

    Thank you! We appreciate you as a customer and it was our pleasure to assist in your relocation. We strive to have excellent customer service Please contact us if you need anything further or for any future relocation, we would love to be of service!

  • All American Relocation Group
    2 months ago

    We are happy to hear everything went well with the move! It's great to hear when things go as anticipated. We appreciate you going out of your way to share them. Please contact us if you need anything further or for any future relocation, we would love to be of service!

  • Christine Man
    1 3 months ago

    Just used this service -- WOW -- this is a con game. They check most of the boxes of dishonesty at it's best.

    It starts with an unbelievable low quote to pick up your items $806 credit card charge - with an estimate of another $400 - $600 to pick upvat contracted location and a balance of $300 - $400 upon delivery at final destination total estimate $1800 +/- - but that's not how it really works,

    Upon pick up, it escalates to bait and switch -- now you are with a third party -- in my case Orbit FADD out of Durham, NC -- moving on to a higher degree of a cash shake down $1020 cash for 10 pieces of furniture and ten prepacked boxes placed on there truck. We're now in at $1826.00 for an original quote of $1800 estimated total.

    After loaded on the truck - it's going to cost an additional $1027-- in cash or money order at delivery -- guess the guy who estimated the delivery was way off -- we're now at $2853 - remember original estimate $1800. Now we're at delivery -- additional charge of $150 cash of course (now at $3,000) to get the furniture to the apartment (did I tell you an assisted living facility which they were completely aware of the distance upon negotiation of the contract) all CASH/Money order payments. Once the furniture is delivered you will find at least 40% of your items damaged beyond repair -- end table dropped off the back of the truck right before our eyes - leg snapped off and brace cracked apart, floor lamp based snapped off the base and smashed, armoire with the trim modeling ripped off (in plain sight) and cracked and the headboard end cap also ripped off - no where to be found and when they got tired or thought they were there too long - they walked off without finishing the set-up with a shrug of the shoulders of the delivery guys... who pretend to not speak clear English and tell you to call their boss - who All American Relocation Group or Obit FADD?

    Thank goodness, as consumers, we do have recourse for scams like this -- it's called the State Attorney General's Office -- each state has one and I will be reporting to each state's office that my delivery passed though.

    Move cost: $3100
    All American Relocation Group
    2 months ago

    We apologize that you feel as if you had a bad moving experience with us. Please keep in mind we provided you with an over the phone estimate based on the inventory items that you provided us. The carrier simply just charged you for the extra space you occupied in the truck at the same rate per cubic foot you were already locked in at. We strive to have excellent customer service If you have any questions or concerns please feel free to reach out to us to resolve any matters.

  • A S
    1 3 months ago

    !!DO NOT CHOOSE THESE GUYS!!

    Every 5-star review is fake posted by the company themselves. They are a moving BROKER, however their fake reviews make you believe they actually did the moving. LIARS, CHEATERS, SCAMMERS, and DEFRAUDERS! Trust me, you would be better moving all your things outside and setting them on fire!

    You can tell the difference between their fake reviews, and real customers. Do not be deceived. Here are the links to the real reviews & complaints:

    https://www.bbb.org/us/fl/boca-raton/profile/moving-brokers/all-american-moving-llc-0633-90541848

    https://www.yelp.com/biz/all-american-relocation-group-boca-raton

    Move cost: $3659
    All American Relocation Group
    2 months ago

    There is no name on this review Please contact our customer service team so we can help resolve your issues the best we can.

  • Chris C
    1 3 months ago

    NO REFUND!

    Not having booked a moving company before, I googled "moving companies". I was then directed to a website where I could submit some basic info and receive several calls with free quotes. This group called me almost immediately after I submitted the query. They asked for $1850 as a reservation/deposit fee which I agreed to when I was pleased with their overall reasonable cost for my move. I distinctly remember being told I would receive another call in a couple of days once they found someone to do the move, and just to confirm some details--and I've seen a similar reviewer make the same claim. But one of the first signs that something was fishy was lack of clarity about the weight and space details. On the original phone call, I was told by one rep that an 18 wheeler would be coming, and then another rep said so-many feet and pounds but I said it would be a lot more than that, but she didn't budge and so I asked what if there is a discrepancy between your estimate and the movers themselves, and they did not give a satisfactory response (i.e. would it COST more??). I did not want to get stiffed by the movers especially on the day I need to vacate and then be in a far worse situation. I read some reviews, got cold but decided to wait.

    A couple weeks went by without a call from them. I decided I wanted to cancel this move, they said I forfeit the deposit since I did not cancel within the first 72 hours, as "services were rendered". Yeah, right. I just wanted to cancel it as soon as possible just so that they wouldn't take more of my hard earned money after they had my credit card info. It would be different if the trucker was in my driveway when I decided to cancel, but even the trucker called me a few days prior and asked permission to come my way early and I said I no longer needed their services. There is no way linking me with a trucker alone equates $1800 of work, especially since many other individuals had a lower deposit.

    Now it seems this company may have also changed their name All American Relocation Group to or from All American Movers.

    Never go with a broker, because you have no idea of who you will ultimately be paired with to move your stuff until it is too late to make any change and you will not be able to see that individual's reviews or know how they will appraise the value of your move comparative to the broker AARG.

  • Ravon Ravon
    1 3 months ago

    Be aware of this company's shady tactics.

    My fiancé and I used All American Relocation Group DOT# 3222498 MC#1008793 to facilitate a move of a one bedroom apartment from NY to Miami, FL August 2019. The only furniture items were a dresser a small table with 4 chairs and a queen size bed with frame and headboard. We were quoted a price over the phone for 2750 that was reasonable so we went with them as opposed to the other companies. We paid a deposit of 1375 then scheduled a pick up window and arranged it with the apartment complex so we could have exclusive use of the elevator. They called and said they had to arrive a day early which caused issues with the apartment complex management company reserving the elevator on short notice. Once on site it was actually another company called Century Moving that was subcontracted to do the move. We were not told this company would be handing the actual move and received no information. The gentleman who was handling the packing advised I was not at home at the time and he basically intimidated my fiancé into giving him 1500 in cash and signing what he said was a receipt for payment in full. When my fiancé' tried to call All American Relocation Group no one would answer her call and the rep from Century Moving refused to call for his supervisor. The amount was now at 2875 not drastically higher but it should have been a red flag to us.

    When I got home I read the document and it was an entirely new contract from All American Relocation Group stating we would owe an additional 2500 upon delivery and made no mention of the 1500 in cash that was paid. This would bring the new amount to 5375 for the move nearly double the original quote. They did not provide any formula on how this amount was calculated and when we called the original company All American we were told since my fiancé signed the new contract there was nothing that could be done. When we asked about the 1500 cash that was paid they stated they would look into the matter with Century Moving.

    The delivery was supposed to arrive at the new apartment complex on 09/07/19 but on that day was contacted that the deliver would not arrive until 09/09/19 at 10:00am. This was inconvenient because it would require my fiancé' to miss school for an entire day. The delivery did not arrive until 12:00 and the truck was too large to fit into the apartment complex parking lot. The total from drop off took over 4 hours. Again the driver from Century Moving demanded 2500 in cash before he even began to unload and stated that he would keep out items until he was paid. Again when contacting All American Moving they seemed to not be on the same page with this subcontracted company. After paying him he released our property. When we unpacked we noticed some items were missing. After unpacking our dished we noticed a lot of plates and cups were broken. They definitely did not handle anything with care. Again we received no resolution from All American when we contacted their customer service department. They stated that in the contract it stated in the small print they are not responsible for any lost or damaged items.

    I have reported them to The Federal Motor Carrier Safety Administration (FMCSA). I recommend downloading the moving checklist from this site before you even begin looking for a moving company. I went to the website movingscam.com and see that they have been reported numerous times for similar activities. They have also been reported numerous times on the Better Business Bureau Website. Please be ware and check this site before you hire a moving company.

    I hope the painful lesson I learned will help someone in the future.

    Move cost: $2875
  • All Scamming & Idiotic Group
    1 3 months ago

    !!DO NOT CHOOSE THESE GUYS!!

    You would be better moving all your things outside and setting them on fire!

    If anything goes wrong, they will ignore you. But waiting out the legal process is well worth the wait.

    Check out the BBB and yelp. I believe they post positive reviews and then respond to them. Some might be true, but with these defrauders, who knows. Take a look at these reviews and also see my complaints.

    BBB
    https://www.bbb.org/us/fl/boca-raton/profile/moving-brokers/all-american-moving-llc-0633-90541848

    YELP
    https://www.yelp.com/biz/all-american-relocation-group-boca-raton

    What happened?

    They hired a criminal and a scammer to pick up and deliver my belongings. They also told me I need to wire money to them so I can get my things back. Do not hire any moving company or broker from Florida, they area all criminals.

    My complaint is that this company hired a scammer and a thief to take $18,000 of my goods. They stole from me since 9 weeks ago. Give me my furniture.

    +7/12/19 I contacted All American to provide a professional moving service as advertised. We agreed that I would be moving this day. My move was for 07/12/2019 and delivery for 07/14/2019. I was informed 2 weeks max needed, I agreed and paid them $719.75. So the movers came, I paid them $690 cash. I had about $18,000 worth of goods (some still on loans) loaded. I looked over the items list and they went on their merry way. I left from Pennsylvanina and moved to Utah.

    +7/14/19 I arrive in Utah. I waited 1 week, slept on the floor. I waited 2 weeks, bought an air mattress. I received no call or update on my delivery. I started calling in paitently,they just told me they would call the carrier to get an update. I didn't even know they hired someone else! Well about week 4 came around and it was still no-call-no-show and no status update. I had no idea where my stuff was, and neither did they. They were never able to contact this man. So who was he? Well, I find out All American hired this one truck one man scam artist to pick up my stuff. Plus I have a chromic illness and I have special items packed away which are vital to my treatments.

    +8/14/19 I contacted my bank and told them that I never received delivery service I paid for. All American denied responsibility and would not refund my money. They modified their name and address, so beware of Boca Raton and Deerfield Beach addresses. It's fraud and false advertising. So the bank flagged this as fraud, reversed the charges, and said I should investigate the matter. And indeed I did. I investigated All American. Got to know how they do business. They should be investigated thoroughly, because it's all a front. They don't have any authority to do anything. In fact, they don't even do anything, just answer calls, take your money, and bid your belongings off to criminals. The carrier they hired is a scam artist and a criminal. He owns 1 truck registered with DOT#, but that's about it. The name is Supreme Van Lines, Inc. Go and read the horror stories about that company on BBB, it's terrifying.

    After a thorough investigation, I learned his company steals, digs through your stuff, picks out what he wants, and pawns off your stuff. He doesn't deliver all the items, and get this: There is no way to contact him. He has listed like 5 different addresses, the address on his site supremevanlines.com is flagged as a scam. It's not even his address. The address is different on paper, different on other sites, and the address listed on his site isn't even his company. He has a truck loaded with hostage items and he subcontracts other men to help him do his dirty work, they will contact you from mobile phone, not him. 0-star company.

    +6 weeks in and still no communication with this criminal. So I call up All American furious and I used some bad language because they kept telling me to "be patient", "everything is ok". They failed to see this matter needed attention, but they just kept displaying a "we-don't-care" attitude. I told them if I didn't receive my things by next week I would file a lawsuit. They didn't care. Actually, I broke down and cried to them, they told me they would send out another truck to pick up my stuff, they didn't.

    +7 weeks in I started to cry as I developed neck and back pains from sleeping on air mattress, and to accept my fate that a criminal had run off with my stuff, and All American was completely responsible.

    +9/5/19, 8 weeks in, I received a phone call from All American, they said my stuff will arrive over the weekend. I received a call from Isaiah, who doesn't even work for Supreme Van Lines. He said if I don't pay him, he will put my stuff into storage, and I should wire his company more money. I said I can't make it right now because I'm at work. After that I called the police. After work I called him and he never answered.

    +9/6/19 Next day I receive fake email from someone in Nevada asking me to wire money. I called the police.

    +10/11/19 Still nothing.

    All Scamming & Idiotic Group
    3 months ago

    BROKER, NOT A MOVING COMPANY!

    All Scamming & Idiotic Group
    3 months ago

    Hey idiots, you have 9 digits listed as your phone number.

    All Scamming & Idiotic Group
    3 months ago

    It's cheaper rent a U-Haul, and hire movers to load up a U-Haul, then hire movers at your destination to unload. Trust me.

  • Herman Cohen
    4 3 months ago

    They packed all up my stuff into the moving fan in less than an hour. Super hard-working and incredibly polite. 100% would recommend them to anyone. All my belongings were moved in the same pristine condition. They took care of my TV and wrapped nice and safe even when it was pouring rain outside. I felt so bad that mother nature decided to let it pour on my moving day, but I will never move anywhere without them now. Absolutely worth every penny.

    Move cost: $4900
  • Milissa Spayde
    1 3 months ago

    I was originally quoted $3000 less. When the dispatcher called 2 days prior to pick up we went through my inventory again, as I had sold about 7 different items that was significantly equal to less cubic feet than originally estimated on original quote, but the price went up an additional $1300+.........then, the move was contracted out to a totally different company., which I was not informed of until that company called me to let me know they were running late on the day of scheduled pickup. They did a great job on packing up and securing my furniture, but by the end of it all they added an additional $2000+ to the cost claiming more cubic feet than originally estimated. Obviously, these people don't know how to handle estimations based on exactly what the customer tells them because by the time the movers came, the itemization of the household items was not exactly as we had discussed. All American also quoted it could take up to 10 days to get my furniture, but the company they contracted out to has a disclaimer of up to 21 business days, so I am at their mercy, because once they load your furniture on the truck, you are stuck and have to sign the paperwork! On top of that, the customer service manager, Sierra, seems to have an attitude and basically comes across with the attitude of 'you signed the contract, so it is what it is'. All I can say is DO NOT USE THIS COMPANY! What happened to me being the customer that is paying for the service and the company working with me and within my time frame? With this company, you are expected to wait for a call up to 24 hours prior to delivery to tell you when they are going to deliver and are expected to be at home when they say they are going to be there, whether you are able to be there or not.

    Move cost: $7000
  • Nick Klein
    5 4 months ago

    One of the best moving services that I have ever had. As someone who moves around the country on a fairly regular basis for work, All American Relocation Group is by far the best moving service that I have ever had! From their professionalism when they first arrived and their courtesy of my property, to their concern for any fragile items that they thought may have needed specific attention paid to. I have been convinced to become a regular customer for this company and will be calling them up the next time I move! I fully recommend anyone who is moving any distance to give these guys a shot. I was not disappointed and I know that you won't be too!

    Move cost: $2600
  • Nancy Allen
    5 4 months ago

    My family relocated for my husband’s job. We are a family of 5 with one on the way so I was extremely anxious about the move and having my home ready for baby. I am very impressed with the quality of service I received from All American Relocation Group. The packing service was so helpful, which relieved some of the stresses of moving. The movers were very friendly, respectful and had great time management also very important to me, as my due date is not too far away. Thank you for making my job easier and making sure our stuff made it to our new home safe and sound. I will definitely be referring others!

    Move cost: $4500
  • Wilson Black
    4 4 months ago

    I had a good experience with these guys. A few minor hiccups on the billing side but quickly resolved to my satisfaction. Very fair prices for the work done. The movers themselves were excellent - they showed up on time, worked very hard, very organized, polite, courteous, careful, and really did very high-quality work. Cannot speak more highly of them and would use them again in a heartbeat.

    Move cost: $3380
    All American Relocation Group
    4 months ago

    We are happy to hear everything went well with the move! It's great to hear when things go as anticipated. We appreciate you going out of your way to share them. Please contact us if you need anything further or for any future relocation, we would love to be of service!

  • Doyle Mckinney
    5 4 months ago

    My salesman was a joy to work with. He went room by room with me asking me questions and making sure I included everything in every room and throughout my house. He was fast and made the process much easier than me sitting down and writing out the inventory. I was moving a long distance and the movers showed up on time, packed everything beautifully and quickly loaded me up and I was done in no time. The truck showed up in three days later no damage and they put everything where I wanted it and put it all back together. The price was what we agreed upon and I couldn't be happier!

    Move cost: $4350
    All American Relocation Group
    4 months ago

    We are very pleased to hear that you had such a great experience with our company! The movers said you were great and very easy to work with as well. Please contact us if you need anything further or for any future relocation, we would love to be of service!

  • Will Simpson
    1 4 months ago

    This company is built upon unfair and deceptive trade practices, wielded at the hands of predatory salesman who make promises they cannot fulfill. They also benefit greatly from sharing the same name with a much higher-rated moving company in North Carolina—reviews I errantly relied upon in choosing movers.

    I hired All American for a 200-mile move that the salesman assured me was “typically a same-day or next-day move” for them. After picking up my belongings, All American went radio silent while holding my belongings hostage for weeks. The dispatcher and customer service announced plan delivery one weekend, leading me to cancel travel plans and await delivery, but with no actual delivery.

    The company made no apologies and offered no compensations, pointing only to the fine print that delivery can take up to 21 business days—thus ignoring my reliance on the deceptive salesman while equating extreme instances of cross-country moves with a move that Google Maps pegged at 3 hours and 59 minutes.

    When my items finally arrived, the delivery men demanded additional charges without providing any documentation of the additional charges in any form paperwork, including the bill if landing. When I called the company to ask for a paper record of my cash payment, they sent only the original invoice without the additional off-book charges. Perfectly par for the deceptive course.

    Move cost: $2000
    All American Relocation Group
    4 months ago

    We apologize that you feel as if you had a bad moving experience with us. Please keep in mind we provided you with an over the phone estimate based on the inventory items that you provided us. The carrier simply just charged you for the extra space you occupied in the truck at the same rate per cubic foot you were already locked in at. We strive to have excellent customer service If you have any questions or concerns please feel free to reach out to us to resolve any matters.

  • Adam Collins
    5 4 months ago

    I was nervous about moving over 500 miles, but All American Relocation Group made the physical move a great experience. I had done plenty of short moves in my neighborhood, but had no idea what I would be like to do a move where I could make multiple trips between my old and new home. I also knew the movers I typically used wouldn't be up for the long journey. I was starting a new job the day after my move and was basically a ball of stress. I was very anxious about some of my most valuable items making the journey, but their workers made sure to handle them with care. Everything was done perfectly, and I couldn't have asked for more polite or conscious movers. I was able to completely focus on other important parts of the move and would recommend All American Relocation Group to anyone looking to move cross-country.

    Move cost: $2280
    All American Relocation Group
    4 months ago

    We are happy to hear everything went well with the move! It's great to hear when things go as anticipated. We appreciate you going out of your way to share them. Please contact us if you need anything further or for any future relocation, we would love to be of service!

  • Anthony Gray
    5 4 months ago

    All American Relocation Group was one of the best moving services I've used to date. I have moved six times in the last twelve years and decided to use this company for my latest move. I moved inter-state and it could not have gone smoother. A lot of moving companies will trudge through your house, get dirt all over your carpet and scuff up your walls, trust me, I've seen it all. This company was extremely respectful of me, my home and my family. They took great care of our belongings and made the move quick and painless!

    Move cost: $3390
    All American Relocation Group
    4 months ago

    Thank you! We appreciate you as a customer and it was our pleasure to assist in your relocation. We strive to have excellent customer service Please contact us if you need anything further or for any future relocation, we would love to be of service!

  • Rosemary Cormican
    1 4 months ago

    DO NOT USE this company! DO NOT!!
    We just used them to relocate us. We were quoted a decent price then upon pickup after the truck was loaded they demanded 2K more!! Office was closed since it was 12:30 am and they knew I had to be out by later that morning. I heard stuff drop, a shatter. Movers were extremely rude in the way they spoke to me. This company fully took advantage of me. They said I took over 500 square ft more. There's no way. Do not use them. They do not care about thier customers and will not lift a finger to help you. This was the worst decision I ever made using them.

    Move cost: $6714
    All American Relocation Group
    4 months ago

    We apologize that you feel as if you had a bad moving experience with us. Please keep in mind we provided you with an over the phone estimate based on the inventory items that you provided us. We were unaware that you were having issues with your move until we saw your review. Sometimes its hard to know if a customer is upset if we are not notified properly. We care about every customer we relocate and if a customer voices a complaint we would appreciate the opportunity to make it right from our end. Please contact our customer service team so we can help resolve your issues the best we can.

  • Raymond Smith
    5 4 months ago

    All American Relocation Group was filled with positive reviews all over the internet. There is no way that we cannot give this company a try. Everybody that works with them had nothing but fantastic things to say and that’s what we look for. After speaking with them and getting our first estimate we were very pleased with the numbers they offered. From there they began to take away more money by providing us with extra discounts. Their main concern was efficiency, they wanted to be perfect. And I have to admit that they eventually proved that they provide the best moving services.

    Move cost: $2650
    All American Relocation Group
    4 months ago

    We are very pleased to hear that you had such a great experience with our company! The movers said you were great and very easy to work with as well. Please contact us if you need anything further or for any future relocation, we would love to be of service!

  • Louis Murphy
    5 4 months ago

    All American Relocation Group is the actual moving company. After reading the fine print and some of the other estimates we got we realized that the company that we were speaking to could potential he sell or move to another one. We also like All American Relocation Group for the storage option. We have to be out of our home by the end of the month and we had to wait five months before we can accept delivery at our new one. They worked out a great deal for us and when it was time to move in we made the call and they came right away. It was such a smooth experience. I was terrified after reading about other horror stories that on delivery I would be asked to pay extra but they did not charge us one red cent more you guys are great.

    Move cost: $2800
    All American Relocation Group
    4 months ago

    We are happy to hear everything went well with the move! It's great to hear when things go as anticipated. We appreciate you going out of your way to share them. Please contact us if you need anything further or for any future relocation, we would love to be of service!

  • Nicholas Burns
    1 5 months ago

    Don’t move with this company! Nightmare experience.
    The sales rep lie to you about logistics of the move even after you ask detailed information about it. They only care about securing the broker fee then they can pass you along to the carrier. The carrier is a completely different moving company so once they pass you off it’s impossible to get in touch with operations/dispatch. The carriers will try to price gouge you for an extra step into your apartment or park an extra ten feet away to charge you for “long carry”. After 6 days of holding our belongings in a warehouse they asked for more money in order to put the delivery on a truck. Strongly advise against this company and the carriers that they choose

    Move cost: $1800
    All American Relocation Group
    4 months ago

    We care about every customer we relocate and if a customer voices a complaint we would appreciate the opportunity to make it right . The estimate we provided you states the delivery schedule. Average Delivery Spread From Customers First Available Delivery Date (FADD):

    0-500 Miles 1-7 Business days

    501-1000 Miles 3-10 Business days

    1001-1500 Miles 5-14 Business days

    1501-2000 Miles 6-21 Business days

    2001 Miles Plus 7-21 Business days
    The carrier has up to 21 business days to deliver from the First Available Delivery Date (FADD) listed on the Bill of lading.

  • Jackie Gage
    1 5 months ago

    DO NOT HIRE THEM TO DO YOUR MOVE....THEY are nice to get your business and then hand it off and can care less when you get damaged/missing items and the company they sell the job to then ups the price. Oh well its out of there hands...I admit I am screwed and out approx $7800. I am giving a 1 rating cause there is no neg numbers

    Move cost: $3999
    All American Relocation Group
    4 months ago

    We apologize that you feel as if you had a bad moving experience with us. Please keep in mind we provided you with an over the phone estimate based on the inventory items that you provided us.
    The carrier simply just charged you for the extra space you occupied in the truck at the same rate per cubic foot you were already locked in at. We strive to have excellent customer service
    Customer said that she does not want to go through the website for the claim & she wants to go directly through the carrier`s insurance. We advised customer that she would go through the website because the carrier uses a third party for claims. If you have any questions or concerns please feel free to reach out to us to resolve any matters.

  • Arron Charles
    5 5 months ago

    I've finally found a mover that I can use for life that won't rip me off. I don't have to worry about broken promise or overcharging. After my last experience, I’m very picky about what company I work with. All American Relocation Group made me very confident that I’ve made the right now, and I would definitely use them again for sure!

    Move cost: $4075
  • Richard Gonzalez
    4 5 months ago

    My experience with these movers was hands down the best move ever! They were courteous, efficient and personable. I didn't think it would fit but the foreman assured me it would. And he was right. I was amazed and I would highly recommend them. Over all my move was hands down the best move I have ever had. They worked hard all day and they really delivered. I feel bad that they have to drive back three and a half hours.

    Move cost: $4320
    All American Relocation Group
    4 months ago

    Thank you! We appreciate you as a customer and it was our pleasure to assist in your relocation. We strive to have excellent customer service Please contact us if you need anything further or for any future relocation, we would love to be of service!

  • Ralph Bennett
    5 5 months ago

    All American Relocation Group gave me a painless service as I moved across the country. The guys were on time at either end and so I had no time to start stressing about the move or the safety of my things. Their packing and loading was tightly efficient, which lowered my cost and ended up feeling very proud for using this company. I recommend them 100%.

    Move cost: $4600
    All American Relocation Group
    4 months ago

    We are happy to hear everything went well with the move! It's great to hear when things go as anticipated. We appreciate you going out of your way to share them. Please contact us if you need anything further or for any future relocation, we would love to be of service!

    All American Relocation Group
    4 months ago

    Thank you! We appreciate you as a customer and it was our pleasure to assist in your relocation. We strive to have excellent customer service Please contact us if you need anything further or for any future relocation, we would love to be of service!

  • Robert Bryant
    5 6 months ago

    Through past experience, which was not so good to me, I have deemed movement through other companies as the worst thing that could happen to your life. I had my glassware broken, for instance. Then on another occasion, a few pieces of cutlery went missing mysteriously. I even had doubts on if we would reach safely. But my doubts were dispelled when I was convinced by the stature, just by the alerted state that the crew impressed me enough to close my eyes all the way without thinking that even a single minute could go against the plan. To this date, I know the crew at All American Relocation Group have my full belief and trust.

    Move cost: $4250
    All American Relocation Group
    5 months ago

    We appreciate you! Thanks for the feedback and we hope you and your family enjoy the new place. Please call us if you need any anything going forward.
    Best Regards,
    All American

  • Bobby Sanchez
    5 6 months ago

    Had a moving van coming from across the country & needed a couple of strong backs to get everything from the loading dock to a mid-floor condo. Got stuck with a 4-hour arrival window, so it was important to find a company where the clock started when the strong backs started lifting. They were true to their word and a pleasure to deal with. Once they got started, 2100 pounds was up the freight elevator & placed exactly where we wanted it in 90 minutes (not even). No surprises, cost was exactly as quoted.

    Move cost: $3400
    All American Relocation Group
    6 months ago

    bobby,Thank you! We appreciate you as a customer and it was our pleasure to assist in your relocation.

  • Noli Fernandez
    1 6 months ago

    Very Poor and unprofessional..!! Worst moving company I have ever come across..!! I had practically the same situation as Scott Dell who has also posted a very negative review..!! If there was only anything less than a single star ⭐️ rating this company would be in the minus..!!

    It all started with Mike Marino one if their relocation specialists who booked my service contract & estimate, assuring that my move and delivery of our belongings would be delivered on time... I specifically stated that I was on a time sensitive schedule on this move and he said it wouldn’t be a problem ... delivery in 3 days , 5 the most from CA to NV... so I booked with them a month in advance...

    Actual delivery was a whole week later...!! From the time movers picked up ... not the promised date that they told me which was 3 days...! My wife and I waited a full week in Las Vegas, Nevada with no calls for time of delivery nor any updates ,No status on our belongings..!! We took time off work so we can be on the receiving end for the movers...!! A total no show... !!
    We were the ones that had to call them and find out what happen to our delivery..??

    All American Relocation group and their so called specialists failed greatly to disclose certain policies and procedures with the moving company they hire to actually do the work... we ended up with a very cheap unprofessional, Untrustworthy company named US Movers Inc.
    Upon delivery , half of all our belongings were either totally destroyed , scratched , or bent in some way..!! Really what a nightmare.!! Few items also missing..??!!

    Now we have to deal with filing damage claims and losses with this moving company that AARG hired..!!
    No help whatsoever from neither company ..!!
    Calls made regularly by us seeking explanations and compensation..?? No return calls..!!
    I’ll never again hire out of state movers... my recommendation from all this , Do it yourself..!!

    Move cost: $3800
    All American Relocation Group
    6 months ago

    We apologize that you feel as if you had a bad experience moving with us. We apologize that you had some damages we did send you an email regarding the claim information for the carrier. We never promised you a delivery date your FADD was listed as 7/11/19 we did let you know based on your mileage it can be 3-10 Business days from the First Available Delivery Date (FADD) listed on the Bill of lading. We strive to have excellent customer service If you have any questions or concerns please feel free to reach out to us to resolve any matters.

  • Scott Dell
    1 6 months ago

    If you are looking for a company that cannot keep its commitments repetitively, underestimates costs, has subcontractors that overcharge (or appear to make things up), picks up later than promised and delivers even later than that (3½ weeks from pickup), treats your things worse than the stuff you were going to drop off at Goodwill or Habitat for Humanity, damages your furnishings, crushes boxes in transit, doesn’t finish putting together furniture because they lost parts in transit, and holds your goods hostage for a cash payment on a Sunday (when delivery was supposed to be Monday or Tuesday, or at the latest Wednesday) after a Friday night phone call confirming that Sunday delivery, one that promises the moon and delivers table salt (late), than this is the company for you.

    The misadventure for my move from Fond du Lac, Wisconsin to Florence, SC started with a call from American Moving (AM) after I posted on a web site that I was looking for movers from Wisconsin to South Carolina. I had repeated positive conversations with the rep, a firm estimate (I thought) based on what I was shipping, and regular follow-up with an electronically signed agreement to the terms discussed. The broker (AM) assigned the pickup to another company, and then when they were not meeting pickup commitments reassigned the pickup to CityWide (CW) in Chicago who picked up my goods in Wisconsin. After a promised pickup for Monday or Tuesday, which I flew back to meet them, they called on Monday asking if Thursday or Friday was ok. As I was driving to my house closing on that Friday from Wisconsin to South Carolina, Thursday or Friday was not an option.

    I reduced the furniture to be picked up including elimination of a queen bedroom set (headboard, footboard, dresser, night stand), removed the treadmill and exercise bike, removed the big screen TV (unwrapped), removed the lawn mower, removed the recliner chair, removed ALL 15 pieces of art (5 large, 10 medium) that they wanted to charge an additional $30-$50 just for wrapping, reduced the box count originally at 60, removed the commercial oven – the size of a fridge, had them NOT include the shelves of our refrigerator – again a $30-$50 wrapping charge per shelf because they were glass, and the original $3,500 quote still ended up over $4,600, including an $800 charge in supplies (my contract specifically says packing tape was included, but I was still charged by the folks picking up with no compromise, and if I paid in cash, they would somehow waive the Chicago/IL sales tax - not sure how they get away with that). I signed an agreement to pay another $1,700 upon delivery to South Carolina (cash or postal money order).

    They subcontractor continued to report delays in getting my stuff loaded, and then said the billing I signed was wrong, and that an extra $700 would be due upon delivery – now totaling over $5,000 including a fuel surcharge never preciously communicated and a higher rate for the ”binding fee” of $1,258 that I originally was charged $1,100. I have been severely taken advantage of.

    I went back to AM, back and forth with CW, and they refused to budge, holding our furniture hostage. Delivery was promised for a Monday or Tuesday, or at the latest Wednesday. I then get a call on a Friday night that they were coming Sunday morning with cash due of $2,400. I had the $1,700 in postal money orders on the agreement I had signed, but with banks closed, and me out of town until Monday, the earliest original promised delivery (3½ weeks after original pickup), they could not take a debit or credit card or compromise on the overcharges. We had to ask (new) friends in our neighborhood to borrow cash as the delivery folks had our furniture hostage and were starting to take off if we could not come up with the overcharged balance.

    The delivery was also not smooth. We are missing parts whereas our three-section couch will not stay together due to missing pins. Our other two-section couch was not put together. One mattress/box spring bed was left on the floor without a bedframe underneath as they did not put together one of our beds properly. A hutch was broken. My wife saw boxes being “thrown” off the truck which damaged two tall hanging boxes containing suits, blazers, and other dress clothes (I hate to see what my dry-cleaning bill will be to get rid of the wrinkles/damages). Yes, I have pictures of all the challenged goods. Why my wife tipped the two guys $100 (or I tipped the pickup crew $120) I really need to ask myself.

    I am not sure whether to contact the BBB, FMCSA, AMSA, YELP, Facebook, ICC, the Attorney General of Florida and/or Illinois, the Illinois State Department of Revenue, other social media sites or all of the above. Any help or assistance is welcome. Please contact me directly at 608-446-1000 or at 2825 Cypress Bend Rd, Florence, SC 29506 for any additional information you might need.

    All American Moving US DOT: 3222498 MC: 1008793

    Move cost: $5100
    All American Relocation Group
    6 months ago

    Scott,Scott We apologize that you feel as if you had a bad experience moving with us. We received the Bill of Lading that was signed at pickup with City Wide Movers the grand total for the move was $4,631.80 which is $504 over the estimate for an additional 150cf. The carrier simply just charged you for the extra space you occupied in the truck at the same rate per cubic foot you were already locked in at. Please keep in mind we provided you with an over the phone estimate based on the inventory items that you provided us. Unfortunately sometimes the estimate can fluctuate within 10%. Regarding the damaged furniture we apologize for the inconvenience, I do understand all items are valuable. We have sent you the claim information to file a claim regarding and damages. We strive to have excellent customer service If you have any questions or concerns please feel free to reach out to us to resolve any matters.

  • Andrew Robinson
    5 6 months ago

    All American Relocation Group was truthful and showed great professionalism when they helped me during my move. They arrived at exactly 8.00am and superbly did all the work with great care. By the end of the process, all my properties were as good as before the move. I have to thank these guys for their professionalism and affordable service. My relocation was done fast and safely. They have very polite representatives, the movers are hard working and their fees are very reasonable. That is all you have to know about them. They conducted my move in only few days and I must commend them for the good work and recommend them to everybody.

    Move cost: $4800
    All American Relocation Group
    6 months ago

    Andrew,Thank you! We appreciate you as a customer and it was our pleasure to assist in your relocation.

  • Karen Hill
    1 6 months ago

    JUST SAY NO!
    My Dad is a veteran and almost 90 years old. I was told this is a veteran owned company that caters to Vets and Military moves. Sounds great, so trying to save him a little money on his move, I contracted with this company. I was never told they are only a contractor until I started trying to find out when the truck would be there. Believe me, they will call you for money you owe, but it takes a while to get them when you have a question. The reason for that is their own lack of knowledge about WHO is coming to load you and WHEN. This company does not move you, they only contract the move. In the end you have no idea who will pick you up or when. Then they lie to you about when the truck is coming. Ours was supposed to arrive Wednesday or Thursday. So the truck broke down Wednesday. Wednesday night I get a call..."We need to reschedule you for next week." No, it is the end of the month and we have to move out of here. "Well, let me check and I will call you back." No call, no followup. So I call Thursday morning and I am told it will now be Friday. "The truck will be there at 8am Friday." So Friday...8am, 9am, 10am, I start calling. "Oh, he's on his way from Dallas and will be there by Noon." Noon, 1pm, 2pm....Driver calls and says he is still almost an hour out. When he got there I questioned what took so long. He didn't leave until after Noon to come load us. Being as this was a Senior Living facility, I had already told him that the apartment was on the 3rd floor, but there was an elevator. Immediately he wants another $75 for distance and stairs. Okay. Whatever. The men loaded us and left. Keep in mind that you pay for each step. Driver says he should be delivering us. Great. A box truck can back up to the garage and unload directly into the living space. Then the wait begins on when everything will arrive. Driver finally calls and is on his way through Atlanta. It is approximately 7:30 pm when they show up IN an 18 wheeler, which cannot back down my driveway. Distance charge is another $75 plus the remaining amount we owe in cash (Only). These 2 men unload the truck and start bringing everything in. The tv stand and the hutch for the desk are smashed. All the rest of the boxes were brought in. As we started unpacking over the next couple days we realized an entire box of kitchen items, a trash can, and floor sweeper were missing. Thus begins the claims portion. And this part has been a total nightmare because it is not through the moving company. It is a 3rd party, which means scanning all the documents, which are barely legible since they are copies, plus pictures. Sent all that, they send it back and request it all again.
    I could add a lot more, but I will say the office staff is relatively nice, but they have no idea what is going on.

    Move cost: $2200
    All American Relocation Group
    6 months ago

    We apologize that you feel as if you had a bad moving experience with us. We understand the truck was late and we do apologize the time ETA was not what was originally told to us by the carrier. First flight of stairs is included up to 8 stairs , each additional flight is $75.00. We did not have any indications on your paperwork that a semi could not fit. If you need any help filing the claim we would be more than happy to help you and if you need a better copy of of the documents we can also send that to you as well. We strive to have excellent customer service If you have any questions or concerns please feel free to reach out to us to resolve any matters.

  • Peter Fields
    5 6 months ago

    I needed a professional mover to handle the relocation of the small office where I work. After researching online, I entrusted All American Relocation Group to undertake the work, which they did to perfection. They made the process much less of a headache as they accomplished the relocation quickly and smoothly. The bonus of using this company is that my boss commended me well. My move with this company was simply perfect. The pricing was very reasonable compared to other companies. I can also say that their sales representatives are very responsive as well as accommodative seeing that they slotted my move within a short notice. They are punctual and accomplished the move with hours to spare despite the traffic snarl up.

    Move cost: $3030
  • Mayank Jugran
    1 6 months ago

    PLEASE DO NOT USE this group for any relocation, my stuff was picked up on 2nd Jul and today is 22nd Jul and they are telling me that till next week my stuff will not be loaded.
    It is just a SHAME on this group that they take a month to deliver household stuff.

    Move cost: $3561
    All American Relocation Group
    6 months ago

    We are happy to hear everything went well with the move! It's great to hear when things go as anticipated. If you have any questions or concerns please feel free to reach out to us to resolve any matters.

  • Kevin Howard
    5 6 months ago

    Good preparation leads to selecting the perfect moving company. We wanted to work with someone that was more familiar with our area just for comfort ability. I know it really doesn’t matter. We put some basic information online and the first company that called was All American Relocation Group. We liked the fact they wasted no time to call and we spent more time dealing with them than any other mover that called. We had great communication; we both asked each other a lot of questions. We wanted all the information upfront about what they charge extra for and we got it. They were nice and very honest as we’ll they did tremendous hard work. we are all happy for investing in them.

    Move cost: $2800
    All American Relocation Group
    6 months ago

    Thank you! We appreciate you as a customer and it was our pleasure to assist in your relocation. We strive to have excellent customer service If you have any questions or concerns please feel free to reach out to us to resolve any matters.

  • Devon Mixon
    5 6 months ago

    All American Relocation Group deserves way more than just five stars that they will allow. I have written very few reviews in my life and the service that was provided I felt it was necessary for my fingers to type away and tell the world how amazing they are and polite people that you would never think that they would be so kind. Thank you for the help with both houses.

    Move cost: $4300
    All American Relocation Group
    6 months ago

    We are happy to hear everything went well with the move! It's great to hear when things go as anticipated. If you have any questions or concerns please feel free to reach out to us to resolve any matters.

  • Oliver Massey
    4 6 months ago

    All American Relocation Group was amazing while moving me cross country. They saved me a ton of money and I loved the way they crated my paintings. I was impressed with how they carried the stuff down the stairs and I like the attitudes the guys had. They were friendly and worked together as a team. On delivery I checked off the inventory and I had every piece intact.

    Move cost: $3050
    All American Relocation Group
    6 months ago

    We are very pleased to hear that you had such a great experience with our company! The movers said you were great and very easy to work with as well. Please contact us if you need anything further or for any future relocation, we would love to be of service!

  • Marcos Fuller
    5 6 months ago

    I moved this month and I had a great experience! The movers were so fast and professional; nothing damaged or lost; no dinged walls. Overall it was really easy and efficient, which is exactly what you want when moving. I would definitely use All American Relocation Group again. Also the company made it easy to book everything and gave a reliable estimate. They called to confirm everything and movers were on time and very reliable.

    Move cost: $4600
    All American Relocation Group
    6 months ago

    We are happy to hear everything went well with the move! It's great to hear when things go as anticipated. If you have any questions or concerns please feel free to reach out to us to resolve any matters.

  • Nicholas Lynch
    4 6 months ago

    Top quality service from the front office to the crew. Everyone was very professional & tremendously efficient. Scheduling right on time. Moving crew was fast & strong. The follow up was thorough & pleasant. No surprise charges & very good pricing. I can't say enough good things about All American Relocation Group, the best moving experience I have ever had.

    Move cost: $4400
  • Keven Monahan
    5 6 months ago

    Because of family issues I needed to move within a short notice. I had a great impression of All American Relocation Group the whole way. What first convinced me to go with them was then pleasant initial phone call I had where they were willing to listen to all my concerns and answer all my questions patiently. I really feel they went the extra mile and listened to my needs and picked the most efficient way to move, not the most profitable for them. They made what could have been a harrowing, stressful experience run nicely. If I need to move again I will definitely go with this company!

    Move cost: $3900
    All American Relocation Group
    6 months ago

    Keven We appreciate you! Thanks for the feedback and we hope you and your family enjoy the new place. Please call us if you need any anything going forward.

  • Felix Ballard
    5 7 months ago

    For me, service and kindness are the most important qualities in a moving company. Our family doesn’t have anything super expensive so a ding or scratch isn’t a big deal to us (though I will say that All American Relocation Group did a great job on that front and nothing was damaged). What’s important to us is finding a mover that we can trust and feel comfortable with. We found that in All American Relocation Group. Not only did they provide us with some of the best service we’ve ever had but they were genuinely nice people who wanted to do right by us. I am so happy to recommend them.

    Move cost: $4280
    All American Relocation Group
    6 months ago

    We are very pleased to hear that you had such a great experience with our company! The movers said you were great and very easy to work with as well. Please contact us if you need anything further or for any future relocation, we would love to be of service!

  • Gina Weigel
    1 7 months ago

    I was baited and switched. $4900 was the starting quote. Items were omitted on the contract during the follow up call and added 3 reasonably sized items. The quote went up by over $1000, it could potentially go up to $9k, who knows then the movers will hold your things hostage unless you pay what they say should be paid. At this point they have you because the follow up call is well after their 72 hr deposit return period. They have $1850 in deposits with no services to me. The inventory they take is not professional as per FMCSA. Save your self the headache and call a well known moving company directly.

    Move cost: $4900
    All American Relocation Group
    6 months ago

    Gina, we did not bait and switch you signed up with our company on 5/1/19 for a move from WA to NC the inventory that you signed up with had 147 items and a space reservation of 954 CF our quality assurance department spoke to her on 5/15/19 to re go over all of the inventory she had added items totaling 163 items on the inventory with a space reservation of 1129 CF. And after that she asked for a quote of 14,000 lbs which is 2,000 cf of course if your adding items and asking for a larger space reservation the price is going to be higher. At this point the customer requested to cancel we did let her know we put a credit on her account for 12 months towards another move but that the despot was non refundable according to the agreement she did sign with the cancellation policy. CANCELLATION OF SERVICES: If the move is cancelled within 72 hours of move being booked and cancellation policy signed, All American moving LLC will keep 15% of the deposit for processing fees. We do require written notice of cancellation and refunds will take 3-7 business days from the date we receive your written cancellation notice. IF A MOVE IS BOOKED WITHIN 7 DAYS OF THE PICKUP WINDOW YOU REQUEST AND YOU OPT TO CANCEL YOU WILL NOT BE ELIGIBLE FOR ANY REFUND. Should this agreement be cancelled by you after 72 hours from the date the document is signed all services on behalf of All American moving LLC will be considered "Services Rendered" and there will be NO REFUND of deposit made. If move is cancelled the day of pickup for more space being taken up on the truck or added inventory all services on behalf of All American moving LLC will be considered "Services Rendered" and there will be NO REFUND of deposit made. Gina we're sorry your experience didn't match your expectations. you opted to cancel the move prior to pickup no one was ever going t o hold your items hostage. Please feel free reach out to us with any further comments or concerns.

  • Sammy Vargas
    5 7 months ago

    We had a few items to move that would not take a full truck. We originally found a company on Craigslist, contracted them to do the shipment - only to find out they stole our money and nowhere to be found. Then we found All American Relocation Group. We explained our situation, they were quick to respond and matched the price from the first company - which was extremely low, but felt bad for our situation. They picked up our furniture as promised, and delivered as promised. They delivered our furniture with care. They were very professional, honest, and friendly. Will definitely use them again in the future, and would recommend them to friends & family!

    Move cost: $4500
    All American Relocation Group
    6 months ago

    Sammy,Thank you Henry! We appreciate your business and your feedback. Don't hesitate to call if you need anything further.
    -All American

  • Gaston Spence
    5 7 months ago

    I called All American Relocation Group and requested an urgent booking for the next day since my previous moving company cancelled my move last minute. My sales rep was pretty mindful and interested in getting my quote and booking really fast, everything from that point ran smoothly. Some items got behind and were delivered on a separate vehicle but it was done the same day so it actually was not a problem. I’d recommend them without hesitation.

    Move cost: $4600
    All American Relocation Group
    6 months ago

    Thank you! We appreciate you as a customer and it was our pleasure to assist in your relocation.
    Best Regards,
    All American

  • Lonnie Greco
    1 7 months ago

    When the reviews from people show this place is a scam, they are not lying! I will not go into depth, but RUN AND FIND ANOTHER MOVING COMPANY!!! I wish I could upload the pictures of the wall damage from the house we moved out of, and the pics of the contract that was falsified on the moving companies end. The items listed that I was charged for were not all on that truck, I moved a great deal of it myself but said I’ll take a little hit no worries. When the contracted moving company never showed on the actual date they were supposed to we were lied to then telling us a transmission blown, YEAH, OKAY. They sent another contractor out the same day as move out day and were late on clearing the house not to mention the wall damage and scuffs to our furniture. We were lied to, I know your going to write your side of the story and tell me your sorry I’m displeased with your company, but at least show some integrity and honesty for being very shitty people! I would love nothing more than to be able to upload the contract we had with you people for a set rate of $2500 then $4200 then our furniture was bigger than you approximated for so an extra charge of $1117 needed to be paid or my furniture would not come off the truck. Hey I told your sales person exactly what we had to the T, and when calling the company sales person no answer, ducking calls, I’m out of the office of an email, I’m on a business trip on an email lmao I called dispatch and the lady said you were in your office but on the phone with a customer. Where is the HONESTY AND INTEGRITY. Do yourself a favor people and shop around for another moving company and please save yourselves the headache we have endured.

    Move cost: $5300
    All American Relocation Group
    6 months ago

    Lonnie, We apologize that you feel as if you had a bad experience moving with us. Please keep in mind we provided you with an over the phone estimate based on the inventory items that you provided us. We did not provide you a set rate at the time you booked your reservation you had 68 Pieces and your Estimated Volume was 632 cf. when you spoke to the quality assurance department to re verify the inventory you added items and had 133 Pieces with an Estimated Volume of 1034 cf. When the carrier arrived to pickup you had you had 161 items and your volume took up 1450cf. which you were told when they did the walk through you had more items you spoke to customer service and they advised you that you can stick to the order reservation to not accrue additional cost. The carrier simply just charged you for the extra space you occupied in the truck at the same rate per cubic foot you were already locked in at. We have sent you all of the carriers information so you can file a claim for any damages. We strive to have excellent customer service If you have any questions or concerns please feel free to reach out to us to resolve any matters.

  • Lavern Jude
    5 7 months ago

    I had been stressed up for a few weeks. The idea of relocation was eating me all up. I did not have an idea of where to start and that is why I resorted to seeking assistance from elder brother. I consulted with him on the choice of Relocation Company. He asked me for some time and then later came back with All American Relocation Group as the ideal choice. What had actually attracted him were the favorable quotes. He did not have an idea of their perfection. We only came to realize how perfect they were on the agreed date of relocation. A commendable job had been done.

    Move cost: $4380
    All American Relocation Group
    6 months ago

    Lavern,We are very pleased to hear that you had such a great experience with our company! The movers said you were great and very easy to work with as well. Please contact us if you need anything further or for any future relocation, we would love to be of service!

  • Juli Mur
    1 7 months ago

    Very unhappy with All American Relocation Group. They appear to be a scam or in cahoots with other carriers who are pulling scams. We hired All American as a result of their reviews on VerifiedMovers.com and have been very unhappy from the week our move was scheduled.

    First, it's important to know that this group is a broker for other moving companies - they do not conduct moves themselves.

    Second, the carrier they hired that showed up on move day to pick up our stuff in Arkansas is Van Lines Pros out of Fort Lauderdale. Super unprofessional guys. The moving boss on the day of our move kept asking for other fees AND charged us full price when we had alerted All American two days prior that we might have fewer pieces of furniture than originally quoted.

    Since our stuff was picked up, I have been in contact with All American all along the way. More than four times, I have been told - on separate occasions - that I would receive a call back that same day and all four times, never got a call.

    Now - three and a half weeks later from our original pickup date, we have been told that our stuff will be delayed BEYOND the 30 business days promised in the contract. And we've asked repeatedly where - as in an address - our stuff is - and no one will give us a straight answer.

    DO NOT HIRE THESE GUYS.

    Move cost: $3100
    All American Relocation Group
    7 months ago

    Julie items were picked up on 6/3/19 by the carrier Van Lines Pros, a few days after the customer was picked up, she called the carrier and requested she may want to change her delivery state from ME to FL. The First available delivery date that is listed on the BOL from pickup was 6/10/19 which means the carrier does have 21 business days to deliver. With not knowing 100% if the carrier was delivering to ME or FL the carrier never loaded the items for delivery. We are staying on top of Julie’s account to make sure the carrier gets her on the delivery schedule as soon as possible. If you have any questions or concerns please call the customer service department, we are open 7 days a week from 9am-5pm eastern time.

  • Lyman Archer
    5 7 months ago

    If there is one thing that inspires me about All American Relocation Group, it is their love and respect for the other people’s properties. This company’s crew really value client’s properties. I say this from my own experience. When I contacted them to help me out with my recent relocation, they ensured that there were not any damages. That is what I would call a spotless relocation. It is not easy finding such in this current generation and that is why I would love to stick them for as so long as I can.

    Move cost: $3570
    All American Relocation Group
    7 months ago

    We are happy to hear everything went well with the move! It's great to hear when things go as anticipated. If you have any questions or concerns please feel free to reach out to us to resolve any matters.

    Best Regards,
    All American

  • Ricky Gross
    4 7 months ago

    Interstate relocation is never a downhill task; those who have had previous experiences can bear me, witness. However much one tries, there is always that difficulty in getting your things safely moved to the other state. I also had that thought in mind and it worried me a lot. All American Relocation Group came into the picture and made it a bit more bearable. Because of them, I was able to move from Florida to Pennsylvania without much trouble.

    Move cost: $5070
    All American Relocation Group
    7 months ago

    Thank you! We appreciate you as a customer and it was our pleasure to assist in your relocation.
    Best Regards,
    All American

  • Maria Jenkins
    4 7 months ago

    My husband and I had no worries at all during our last move from Pompano Beach, FL to Houston, TX. We had decided to use All American Relocation Group owing to their renowned reputation of ensuring satisfaction on the part of the customers, and we ended up being totally satisfied with everything they did for us. They did all the work for us as we relaxed and even when it came to paying, there was no fuss at all because the pricing was very reasonable.

    Move cost: $3900
    All American Relocation Group
    7 months ago

    Maria,
    We appreciate you! Thanks for the feedback and we hope you and your family enjoy the new place. Please call us if you need any anything going forward.
    Best Regards,
    All American

  • David Martin
    5 7 months ago

    Since I had my experience with All American Relocation Group, it has always been easy getting their services. They are friendly and keep their customers close. I am happy that the long chain was cut short. Any time I need them, they are just a call away. All American Relocation Group is that relocation you can rely on. It is a habit in them to let down their customers. Surely no one is like them.

    Move cost: $4100
    All American Relocation Group
    7 months ago

    Thank you! We appreciate you as a customer and it was our pleasure to assist in your relocation.
    Best Regards,
    All American

  • Melvin Lopez
    4 7 months ago

    I'm prior military, thus no stranger to moving. Having worked with other big-name movers, I was hesitant to contract a company I wasn't familiar with. After reading reviews, I chose All American Relocation Group for my latest move from Florida to Oklahoma. They handled everything - from arriving when they said they would, to loading up my possessions with care, to efficiently transporting and offloading them into my 2nd story condo. Overall it was a great moving experience.

    Move cost: $4250
    All American Relocation Group
    7 months ago

    Melvin,We appreciate you! Thanks for the feedback and we hope you and your family enjoy the new place. Please call us if you need any anything going forward.
    Best Regards,
    All American

  • Dominic Brady
    5 7 months ago

    Just moved to Denver, CO from Sunrise, FL using All American Relocation Group and the move went smooth as silk. First of all I got the best possible deal from sales rep Rob, he was very responsive to all my questions and the onsite estimate was very precise. He also mentioned how far they can go and guided me through the entire moving process. From the start to finish, the crew of All American Relocation Group showed great skills and great presence of mind. It was because of their hard work and dedication I got a picture perfect move. No stress, no broken or damaged belongings, no additional fees, no misshapes, no issues, only great service all around.

    Move cost: $5200
    All American Relocation Group
    7 months ago

    Dom, We are very pleased to hear that you had such a great experience with our company! The movers said you were great and very easy to work with as well. Please contact us if you need anything further or for any future relocation, we would love to be of service!
    Best Regards,
    All American

  • Ronald Jacobs
    5 7 months ago

    If anything, All American Relocation Group isn’t the cheapest moving company! But the cheapest ones are assured to damage your belongings. At least these guys are incredibly reliable. Their movers arrived right on time to pack up my belongings. They were very efficient and quick. They finished the job very quickly. I have never seen movers working this quickly with such meticulousness. The crew was very friendly too. This move couldn’t really be any easier for me!

    Move cost: $3700
    All American Relocation Group
    7 months ago

    Ron,Thank you! We appreciate you as a customer and it was our pleasure to assist in your relocation.
    Best Regards,
    All American

  • Wilton Kowalski
    5 8 months ago

    I was moving offices to another city. I required the movers to be extra careful with the furniture as those pieces were leased. I hired All American Relocation Group simply because I read the hundreds of raving reviews people wrote about them. Their quote seemed quite reasonable and so I was just hoping for them to deliver on the actual moving part. The movers arrived on time and they were all very skilled. I have no issues with them with the way they worked around my house or moved my furniture. They used a lot of packing materials and most of it was free. So there weren’t any surprises in the final bill. All the pieces were moved without a single scratch on them! These guys are fantastic!

    Move cost: $3100
    All American Relocation Group
    7 months ago

    Mr.Kowalski We are very pleased to hear that you had such a great experience with our company! The movers said you were great and very easy to work with as well. Please contact us if you need anything further or for any future relocation, we would love to be of service!
    Best Regards,
    All American Relocation Group

  • Erik George
    4 8 months ago

    Moving crew from All American Relocation Group did a great job moving us from our two bedroom home in Pompano Beach, FL to our new home in Phoenix, AZ. The guys wrapped most of our major and fragile furniture with moving blankets and also did a great job packing our home one day before the move. I personally recommend this company because I know what a great job they did.

    Move cost: $4200
    All American Relocation Group
    7 months ago

    Erik,Thank you ! We appreciate your business and your feedback. Don't hesitate to call if you need anything further.
    -All American Moving

  • Ian Marshall
    1 8 months ago

    All American Relocation Group 'subcontracted' ABC Moving to provide a full pack and relocation service. The service provided was terrible from the outset, so we decided to fire the crew. We were fortunate enough to have read the other reviews and suspected that they would try to extort money from us based on the goods that had already been loaded onto their trailer.
    In preparation for firing ABC Moving, I parked my personal vehicles on both ends of the moving trailer to ensure that this company did not leave with the items that had already been moved onto the truck. I also called the police to have them on hand to keep everything civil. Sure enough, ABC locked their trailer and attempted to extort money in the form of cash only in exchange for our goods...we refused to pay. In the end, the police contacted the local County Attorney's office and determined that ABC's actions were illegal. ABC Moving unloaded our goods under threat of arrest.
    Throughout this process it became apparent that All American Relocation Group and ABC Moving are one and the same... sharing an office.
    I hope that this review helps others that are unfortunate enough to be exposed to this scam.

    Move cost: $11000
    All American Relocation Group
    8 months ago

    Ian signed up with All American Relocation Group on 5/24/19 he scheduled a move from IA to IN. ABC moving was the carrier assigned to facilitate the move for Mr. Marshall they arrived on 5/30/19 to being packing and loading the truck. Prior to any service being done they signed the Bill of Lading with ABC Moving to facilitate the move. They guys begin working and loading the truck. Everything was fine Mr Marshall did not call into All American Relocation Group or ABC with any complaints. The Crew went back to the house on 5/31/19 to continue the job when they arrived Mr. Marshall did not want to continue the service , stole the paperwork and would not let the guys back in the house to continue the work. ABC Moving and All American Relocation Group are not the same company and do not share an office. Mr & Mrs Marshall spoke to customer service for several hours 7;30am to about 2:30pm to try and come to a resolution on what they wanted to do. They did not have any real concerns about ABC moving besides they did not like the foreman Johnathon, ABC Moving was willing to keep the helpers there and send a different foreman to complete the job. Mr Marshall blocked the truck in so it could not leave. No one tried to extort money from them, ABC moving was asking to simply get paid for the work of loading and packing 2,000cf that was already on the truck that they were requesting to now take off the truck. The copsarrived to the home and for hours did not make ABC moving take the items off the truck or make Mr Marshall move his vehicles. The outcome ended up that the carrier off loaded the items and left. All American Relocation Group offered to send another carrier out to the customer to facilitate the move.

  • Dee Ponce
    1 8 months ago

    On May 29, 2019, I experienced the most unprofessional jabber mouth from this company!...I guess employees must work on commission. I couldn't get a word in, ask any questions and after her long dissertation to convince me to use the service, I forgot my questions!

    The employee used a HARD SELL TACTIC or rapid fire techniques to get you to commit to use this company. Lastly, when the contentious conversation ended, in her closing salutation she sarcastically commented "Bless your heart"

    I was contacted for a quote, not religious quotations, when trying to contact a supervisor, my questions for the name of a supervisor was screened and of course no one returned my call.

    If this contact was representative of the service this company sells to you for a move, or a resolution to a problem, look elsewhere!

    Of course, this company did not EARN my business or referral!

    I was not impressed!

    Move cost: $1000
    All American Relocation Group
    8 months ago

    Ms.Ponce sorry to hear your experience with us. A manger will reach out to you to address any concerns.

  • Alan Anderson
    5 8 months ago

    I was moving a long distance and I was mostly worried about my car. I read about All American Relocation Group’s auto moving facility and so I gave them a buzz. They seemed really confident about moving my car safely and I thought I could trust them. They came to my place with a very good crew. They were well organized and had a good authority on what they were doing. They put my car very nicely in the van and started off. Though my car got to the new place quite a few hrs later but I think for such a moving without any damage was worth the time.

    Move cost: $2300
    All American Relocation Group
    8 months ago

    Mr. Anderson
    We are very pleased to hear that you had such a great experience with our company! The movers said you were great and very easy to work with as well. Please contact us if you need anything further or for any future relocation, we would love to be of service!
    Best Regards,
    All American Relocation Group

  • Henry Bell
    4 8 months ago

    We recently went with All American Relocation Group for a big move. The move was complex and spread over two days and required a lot of attention to detail. The moving team from the initial survey to the mover, who unloaded the last box, was exceptional. Their professionalism, constant stream of communication and general manners of their crew from start to finish was second to none.

    Move cost: $2600
    All American Relocation Group
    8 months ago

    Henry,We are happy to hear everything went well with the move! It's great to hear when things go as anticipated. We wish you the best at your new location!
    Best Regards,
    All American Relocation Group

  • George Phillips
    5 8 months ago

    All American Relocation Group is the best around in moving properties. I bought new sets of electronics for my new home and wanted it moved there without damage. I called them and they gave me a fair price since it was around town. They handled my flat screen, desktop and other appliances carefully and helped assemble them when we got home. I would sure patronize them once the need arises.

    Move cost: $3100
    All American Relocation Group
    8 months ago

    George,We are very pleased to hear that you had such a great experience with our company! The movers said you were great and very easy to work with as well. Please contact us if you need anything further or for any future relocation, we would love to be of service!
    Best Regards,
    All American Relocation Group

  • Alan Bell
    5 9 months ago

    The pricing was very reasonable, and their work cannot be faulted. All American Relocation Group is awesome. I don’t know what I could have done without the service of these guys. No mover was willing to move my gym machine and other items to McKinney, TX from Pompano Beach, FL unless I paid more, yet I was on a fix, financially speaking. A friend suggested that I contact this company, and the guys gave me a quote that I could afford. It was so inexpensive that I was able to save! It isn’t that they are giving cheap service; it is only that they are giving quality service at very affordable rates.

    Move cost: $3100
    All American Relocation Group
    8 months ago

    We are happy to hear everything went well with the move! It's great to hear when things go as anticipated. We wish you the best at your new location!
    Best Regards,
    All American Relocation Group

  • Chelsea Gaudineer
    1 9 months ago

    This will be a long post but I urge anyone who wants to use this company please read this before deciding to use this company. I was moving from Erie, PA to Tampa, Fl and after getting quotes from many moving companies I decided to choose them due to having good reviews. I spoke with Howard Zimmerman and gave him a list of all my furniture and after that determined I would only need 500 cubic feet of truck space, which I told him made me very skeptical because when I had moved 8 month prior I rented my own truck and used 800 cubic feet but I did get rid of some items. The quote was for 2200$. He assured me that the reason it was smaller is they are professionals and they know how to pack everything in.

    So the day comes and its time to move the movers get there and as they walked into my house they automatically say I am way over the quote and it will need to be revised. I stated I had gone over everything with the moving company and he just kept saying well they don't know what there talking about. He told me my new quote would be for 1100 cubit feet and the price would now be 4500$. I told him I would not pay that and called the company and of course I had to do that 10 different times because nobody would speak to me. After over an hour of back and forth we got it down to 3500$ which is totally ridiculous but i had no choice my lease was up that weekend and I had to be out. We signed the revised contract which has two different drop off locations my house and the storage unit. Which I told them upfront I needed done and they assured me it would be no problem. I get a call two days later from the driver stating he had no idea that there were two locations and kept insisting I had not payed for that. I told him to please call the company and they will tell you its in my contract. They end up three waying me on the phone and I tell them again that yes I have two locations. So the next day (today) they arrive with the stuff at the storage unit I tell them what needs to go there and what I am taking to the house. I cant see any of the furniture because its all in moving blankets. Granted this whole time he is still telling me I have not payed for two locations. He ended not brining my bed and box spring to the house. Brought a tv stand instead of my dresser and unloaded somebody's else's couch into my house and I had to tell him it was the wrong one. This company I would not recommend to my worst enemy. They SCAM people and try to get as much money as possible out of you.

    Move cost: $3500
    All American Relocation Group
    8 months ago

    Ms. Gaudineer sorry to hear you were not satisfied with the move. Please keep in mind we provided you with an over the phone estimate based on the inventory items that you provided us. The original estimate was signed on 04/17/2019 for a pickup window of 4/26/19-4/27/19. The space that was reserved was 522cf with an item list of 39. Upon the arrival of the foreman it was quickly realized you had a few more items then were listed on your inventory you had 62 items and they estimated it to take up 1100cf as well as some items needed to be packed which you were charged $200.00 for that. Our system calculates the average space that each item would utilize in the truck. As I'm sure you can understand sometimes a customer has an item or two that our bigger than average size. With the combination of having more items then listed on the estimate and some of your items being a little larger than average. Your move took up an additional cubic foot in the truck. The carrier simply just charged you for the extra space you occupied in the truck at the same rate per cubic foot you were already locked in at. If you have any additional questions or concerns please feel free to reach out to our customer service department as we strive to handle all clients concerns in a timely manner.

  • gwen levi
    1 9 months ago

    BUYER BEWARE. This is a bait and switch company they quoted me at $1679, I'm being charged upwards of $3500. This company does not care. Because mistakes were made I'm paying for them- LITERALLY. I had been told no matter how many items were added the price would not increase. We ended up having much more than expected so I can understand why in the end it turned out this way. BUT I had updated the inventory list before moving (was never given to 3rd party moving company) AND I promised a discount and not only never received one, but was then told my items would be coming on a 18 wheeler semi truck. If the semi can't fit I will be charged AGAIN for them to unload and reload my items onto a smaller truck. When I was contacted by this company for my move I was told that they had a truck with space left that needed to be filled and I was getting a great deal. How is it that the truck has been sitting for 24 days and the other clients who had booked before me are
    1 okay with waiting 24+ days or
    2 I was lied to in order to get my business.

    This is my second time moving with this company in a 1 year period. When I moved to California I was quoted at one price and charged another. BOTH times I had been given a pick up date in a two day window and then had them try to pick a new date altogether. Fool me once.....
    I called today trying to figure out where my items are and was told it would be another week. After explaining how wrong this situation is I was told very rudely that there is nothing that can be done because of a payment issue. I was quoted for one price and had the half due at pick up- I was then told I owed another $900. I sent the money through a wire transfer from my bank to theirs. Due to Easter and a banking error they are saying my move in window has changed- EVEN though they have all of my property hostage and have since the 7th of April.

    It would have cost me less to drive across the country and move myself

    Move cost: $3500
    All American Relocation Group
    8 months ago

    Gwen,

    We apologize that you feel as if you had a bad experience moving with us. Please keep in mind we provided you with an over the phone estimate based on the inventory items that you provided us. When you made the reservation on 3/21/19 the inventory that was provided to us was a total of 24 items and the cubic feet was reserved for 286cf. On 4/3/19 a revision was made to the order and the inventory went up to 30 items and a space reservation for 292cf. When the movers arrived on 4/7/19 you double the items the inventory was no where near accurate. The carrier simply just charged you for the extra space you occupied in the truck at the same rate per cubic foot you were already locked in at. You also didn’t may the payment to the carrier until 4/22/19 so the items did not ship prior to them receiving payment. The carrier has advised your items are out for delivery. Attached is a copy of the original estimate and the actual bill of lading from the day of the move. We strive to have excellent customer service If you have any questions or concerns please feel free to reach out to us to resolve any matters.

  • Jerry Deller
    1 9 months ago

    BUYER BEWARE…..Do not have any expectations that you will be doing business with a honest company. This is company has mastered the art of deception, misinformation and distorting the truth. BUYER BEWARE…..Do not believe the sales pitch that it will cost you less if you ship and pay per cubic foot ($3/cu ft) versus ship and pay by the pound. The process begins by having their representative grossly underestimating your cubic feet, then you signing a contract, a contract that is binding with no refund. BUYER BEWARE……If you decide to pay 50% by credit card, do not have any expectations that the credit card merchant will approve the transaction. Prior to them submitting my $6000 charge, I called the bank and notified them of the upcoming charge because of the high dollar amount. I did not want my bank to think there was any fraudulent activity. This moving company said the bank declined the transaction, but gave no reason. I got the bank and this company on the phone simultaneously and had this company try the transaction again, this moving company said the transaction was declined, but the bank said they were not receiving any attempted transaction that he/she could see. Now, ask yourself why a moving company would want to decline a credit card transaction because it forces you to pay cash so that the moving company does not have to pay the credit card fee of 5%. In my case $400. Now if you don’t pay cash at the time of delivery, then your belongings go to an impound storage, and you have to arrange for pick up and delivery, but that is after you pay cash to the moving company. BUYER BEWARE…..I have been a healthcare executive for more than 20 years. I typically move every 3 years, so this is my 6th move. This has been by far the worst experience I have ever had. Please BUYER BEWARE. There are other reputable companies out there, please do not make the same mistake I did.

    Move cost: $8400
    All American Relocation Group
    8 months ago

    Jerry, our company did not run your credit card for a $6,000 amount and tell you that it was declined. You never paid us cash either. The Carrier United Relocation Movers LLC was the one who facilitated the move we reached out to them and they said the transaction declined they did not give a reason as to why you could have made the payment by trying another credit card or using a money order or a certified check from the bank. If you have any questions or concerns please feel free to reach out to us to resolve any matters. Thanks for the feedback and we hope you and your family enjoy the new place

  • All American Relocation Group
    9 months ago

    Frank,Thank you! We appreciate you as a customer and it was our pleasure to assist in your relocation.

    All Scamming & Idiotic Group
    3 months ago

    Yea right.

  • Bennie Schwartz
    5 9 months ago

    I booked All American Relocation Group on a day’s notice! I talked to their manager for an hour explaining my situation. He was very understanding. The crew was dispatched early in the next morning. My house was a mess as the movers I hired initially made a complete mess out of packing and I had to let them go. The crew had to pick up where they left off and deal with the mess too. They did so quickly! Within an hour all our things were packed and loaded onto their van. The previous movers couldn’t do 10% of the work in a 6 hour shift. This makes me wonder if these small companies even know what they’re doing. Thankfully these guys knew what they were doing. They provided me with a stress free experience despite the fact that it was an out of the ordinary kind of job. I am very grateful to them.

    Move cost: $3000
    All American Relocation Group
    9 months ago

    Mr.Schwartz Thank you! We are thrilled that your moving experience was a great one as this is the standard we like to set. We aim to make the process as easy and stress free for you as possible. Thank you again and wish you the best at your new location!

  • All American Relocation Group
    9 months ago

    Steve We appreciate you! Thanks for the feedback and we hope you and your family enjoy the new place. Please call us if you need any anything going forward.

    All Scamming & Idiotic Group
    3 months ago

    Hahaha, "Please call us if you need anything going forward." Really you pretty much said F. U. to me.

    Read how these idiots reply to the customers who have trouble. They don't give care about the customer at all. This is probably a fake review. Moving companies from Florida are all scam artists and defraud people.

  • All American Relocation Group
    9 months ago

    Philip We appreciate you! Thanks for the feedback and we hope you and your family enjoy the new place. Please call us if you need any anything going forward.

  • Benjamin Steiner
    1 10 months ago

    If I could give zero stars I would. From the multiple price increases of our move (3k-10k) because they didn’t send someone to estimate our costs. To promising our stuff will arrive in seven days and it wasn’t till 2 weeks after. Then telling us we can pay our remaining balance the day the drop off and calling a week in advance basically demanding we pay something in advanced to insure their money gets to them. Oh and the freight driver rescheduled with us 3 times and was five hours late because he over slept and not to mention I had to decipher the unprofessional texts that were sent to me. A very expensive lesson to never work with them again. Terrible experience when you are moving your family across country. I would recommended them if you have a lot of money to spend, time to take off work, enjoy being pushed around to different contractors and treated poorly by customer service.

    Move cost: $11000
    All American Relocation Group
    9 months ago

    We apologize that you feel as if you had a bad experience moving with us. Please keep in mind we provided you with an over the phone estimate based on the inventory items that you provided us. As well as how many boxes calculated for the movers to pack. When you made the reservation on 2/11/19 the inventory that was provided to us was a total of 57 items and the cubic feet was reserved for 521cf. On 3/19/19 a revision was made to the order and the inventory went up to 90 items and a space reservation for 758cf. When the movers arrived on 3/25/19 you actually had 130 items and the total cubic feet that was taken up on the truck was 1700cf. The carrier simply just charged you for the extra space you occupied in the truck at the same rate per cubic foot you were already locked in at. We strive to have excellent customer service and assist the clients as best we can, I do not see that you called into All American Moving after the pickup was completed. If you have any questions or concerns please feel free to reach out to us to resolve any matters.

  • Earl Martin
    5 10 months ago

    If I could give more than 5 stars to All American Moving, I would. From start to finish, the experience was beyond our expectations. From the first outreach, their manager was responsive to our inquiry, helped us understand inventory and pricing, and set expectations along the way about what to expect before and on the moving day. When the movers arrived (promptly!), they introduced themselves and walked through what they planned on doing to get us packed up. They took great care in packaging our items, and not a single thing was broken, misplaced, or scratched. They delivered our items in the appropriate rooms and ensured everything was accounted for before departing. I moved quite a long distance, but when I move again, I plan on calling them again. You cannot put a price on the care they provide for your belongings - even though the pricing was extremely reasonable! - And this company truly treats your things as their own.

    Move cost: $2780
    All American Relocation Group
    10 months ago

    Earl, Thank you for trusting us with your long distance, household move. We're happy to hear your satisfied with the services and we will do our best to keep this rolling until the delivery. Please call us if you need any updates or have any questions.
    Best,
    All American Moving

  • Gregory Bell
    5 10 months ago

    Moving is an inherently painful process, but All American Moving made it so much better! To start, the manager is very responsive via email, has reasonable rates, and was on top of the management. On the day of the move, foreman of the moving crew called to tell me he was early, then scoped out the move. Once they started, it was like an attack by a pack of moving ninjas! I largely stayed out of their way because otherwise I would've slowed them down. They were moving so fast it was mesmerizing to watch! If you're worried about them taking their sweet time because they're charging by the hour, do not fear! They worked like they were being charged by the quality, not charging by the time! Everything that I thought would be a big deal - large bed requiring disassembly/reassembly, stairs, things not in boxes etc were always met with "no big deal", "no problem", "I got this." What else can I ask for? Thanks guys!

    Move cost: $1950
    All American Relocation Group
    10 months ago

    Greg Thank you! We are thrilled that your moving experience was a great one as this is the standard we like to set. We aim to make the process as easy and stress free for you as possible. Thank you again and wish you the best at your new location!
    Thank you
    All American Moving

  • Philip Hughes
    5 10 months ago

    This was our first experience using professional movers and I can say that these guys were GREAT! Both the movers sent from All American Moving were super professional, friendly and very efficient. They chatted with us while staying on task, joking and singing- super fun to work with. We had moved our own possessions and simply asked them to move heavy furniture. They announced when they started the timer, which was right before they picked up the first piece of furniture, and came in almost an hour under the original estimate! In doing research, I noticed that their hourly rate is a little higher than some other companies. I think these guys are well worth what they charge for the quality. Not a single item was damaged and their professionalism was impressive. I didn’t care for the extra 10 dollars I spent on them because that ensured the safety of my valuables- think of it as insurance money!

    Move cost: $2100
    All American Relocation Group
    10 months ago

    Philip Thank you!

    We are thrilled that your moving experience was a great one as this is the standard we like to set. We aim to make the process as easy and stress free for you as possible. Thank you again and wish you the best at your new location!
    Thank you
    All American Moving

  • Kelsee Parker
    1 10 months ago

    ABSOLUTELY THE WORST SCAM COMPANY I TALKED TO. Gave me a quote acted like they cared. When it came to the deposit part and Johnathan Alsina completely rushed me for my deposit saying my discounts would be gone if I didn't sign and make a deposit. I told him I had somewhere to be again dating the prince wouldn't last told me what was in the contract at least his terms along with cancellation terms which he completely LIED about! Deposit was $1723.00 . come to find out in the event of no longer being able to move they STEAL your deposit money cause they are worthless. Tiffany Walsh a supposed operations manager refused to let me speak to someone higher up and refused to return my deposit sooo i'm out of $1700.00 that they get paid for sitting on their asses. They didn't even choose a carrier for my move therefore no work was done on their part. RIP OFF COMPANY do yourself a favor and go with a carrier company like Mayflower , Wheaton, or united van lines that are reputable, reliable and also quote much less and stay with the amount you are quoted and refund what they over estimate on. This company is a complete SCAM

    Move cost: $5254
    All American Relocation Group
    10 months ago

    Kelsee, you spoke to Jonathan on 2/19/19 regarding your move from CA to MT we provided you a quote and you reserved the reservation by making a deposit. You called in on 3/18/19 and spoke to the operations manager and she explained due to the cancellation documents you signed in both the Estimate & Payment Authorization that the deposit at this point was non refundable Tiffany did explain you can use the deposit towards another move within a year’s time. Your job was assigned to a carrier the same day as you booked the move on 2/19/19 the carrier assigned to your move was Rhino Relocation. We apologize circumstances came up to prevent you to move but again you can use the deposit towards another move if you choose to in the future. Listed below is the cancellation policy that was signed off on 2/19/19
    Cancellation Policy

    This document is full disclosure to you, the fee collected by All American moving LLC is a broker fee. This is the fee that pays for full facilitation of locating you a fully licensed and insured motor carrier to relocate your household items. The carrier pay, which will be paid to them directly at the time of pickup & delivery in two payments by you. You are aware that these are two separate transactions; one between All American moving LLC and one between yourself and the carrier in which is assigned. All American moving LLC does not participate in the collection of carriers pay nor do we share in the proceeds of these funds. Once your payment is processed on our end we will immediately begin in the scheduling and dispatch process in order to initiate your household goods transport through a licensed and insured carrier. Since our service begins immediately and we promptly begin our process you understand that this fee is non-refundable with no exceptions once your payment method is processed. A carrier is assigned to your move within 72 hours.

    • If the move is cancelled within 72 hours of move being booked and cancellation policy signed, All American moving LLC will keep 15% of the deposit for processing fees. We do require written notice of cancellation and refunds will take 3-7 business days from the date we receive your written cancellation notice.
    • Should this agreement be cancelled by you after 72 hours from the date the document is signed all services on behalf of All American moving LLC will be considered “Services Rendered” and there will be NO REFUND of deposit made.

  • Thomas Robinson
    5 11 months ago

    I have lots of glass and white cloth furniture and the movers from All American Moving came prepared with tools to disassemble and reassemble my items. They wrapped everything so it wouldn't get dirty or damaged. The location of the elevators in proximity to my place in both locations made the move take longer but the foreman and his team of movers were champs about it and very professional. It was my best moving experience. I would highly recommend them. I had more affordable movers but something would always get damaged or left behind, my team was worth the price. And I had a lot going on the day of the move so having them not need to be supervised to work fast was a plus I hate when moving companies work the clock to make the move more expensive, I didn't feel like they were that way at all and I'm appreciative.

    Move cost: $1780
    All American Relocation Group
    10 months ago

    Thomas Thank you! We appreciate you as a customer and it was our pleasure to assist in your relocation.
    Thank you
    All American Moving

  • Randy Gonzalez
    4 11 months ago

    These guys from All American Moving did a great job of briefly getting to know me while also efficiently getting the job done. Our house features an extremely steep driveway that moving trucks never make it up. Our three movers did the entire move by foot up the driveway in the rains of a tornado. AND we had an active remodeling crew there to boot. No falls, no broken goods. Their foreman is a great team leader, and the other movers cracked me up every time they asked me with a grin, "Are we going too slow?" They weren't too slow, and they got the job done. Thanks!

    Move cost: $1970
    All American Relocation Group
    10 months ago

    Randy Thank you for posting. We love hearing this type of feedback and wish you the best at your new location!
    Thank you
    All American Moving

  • Marty Ingram
    4 11 months ago

    I am one of the regular customers of All American Moving. I have used this wonderful company several times for different kind of moves. They never let me down. Their sales rep and the movers have the perfect sync between them and they also try to give the best for their customers. That is why I always prefer to use All American Moving. I am so confident about this company that I can always put my hard earned money on them.

    Move cost: $2100
    All American Relocation Group
    11 months ago

    Marty,Thank you for trusting us with your long distance, household move. We're happy to hear your satisfied with the services Please call us if you need any updates or have any questions.
    Best,
    All American Moving

  • Benny Hudson
    5 11 months ago

    I have All American Moving two times and they are by far the most professional moving company I have ever dealt with. All their staff worked heart and soul to make it confirm that their clients get the best experience with their company. The sales agent spent ample time to listen to my concerns regarding the move. There was never a single issue! The guys worked very hard and flawlessly and completed the task. I am not going to move anywhere except with these guys. The way they followed me and took initiative; it was nothing but their loyalty for their clients. I must call them for my next move.

    Move cost: $2180
    All American Relocation Group
    11 months ago

    Benny,Thank you very much for the company review! We really do appreciate it and are very glad you were satisfied with our services its been a pleasure working with you as well. We are always here if you ever need help in the future.
    Best,
    All American Moving

  • Bruce Sanders
    5 11 months ago

    Many companies have grown a habit of quoting a price and then adding twice the amount in the final bill at the end of the move. All American Moving did not do anything like that and I'm very grateful for it. I was happy with their service. Their movers were so friendly and efficient during my move. I don’t have any words to describe how good they were at packing or carrying out heavy items. They are the best at this job for sure. They handled my valuables and furniture with great care. It ensured a safely delivery of my belongings to my new house. All this efficiency at such a price is truly praiseworthy.

    Move cost: $1900
    All American Relocation Group
    11 months ago

    Bruce, Thank you for trusting us with your long distance, household move. We're happy to hear your satisfied with the services and we will do our best to keep this rolling until the delivery. Please call us if you need any updates or have any questions.
    Best,
    All American Moving

  • Peter James
    5 11 months ago

    It sure is a long way my valuables had to travel. We hired All American Moving to move all my stuff. And I have to say, they did a great job. I wasn’t expecting the move to be smooth simply because of the great distance. Besides, there was an issue of delay with the delivery from our side. We had to change the delivery date because our rented house wasn’t vacant yet. They happily complied with our request and put our things in storage. My wife was very concerned what storage facilities would do to our valuables. Luckily, no major issues happened. A few glasses broke and one chair suffered some scratches. If any company promises you intact delivery with this long of a distance, don’t believe them. I was quite pleased with their services and would suggest others to hire them for sure.

    Move cost: $2800
    All American Relocation Group
    11 months ago

    Thank you Peter! We appreciate you as a customer and it was our pleasure to assist in your relocation.
    - All American Moving

  • Henry Thomas
    5 11 months ago

    I hired All American Moving to move my home halfway across America. During the planning, the scheduling staffs were patient and flexible when working with the overly restricted loading dock schedule and regulations of my new building. On the moving day, the staff showed up on time, did a walk through and estimate the efforts, set my expectations in terms of the time would take to finish the job. During the move, they were professional, making sure all the fragile pieces were wrapped properly. I have moved quite a few times over the years and have hired a few moving companies for the jobs. I can honestly say that these guys will definitely be the company that I will use for the next move.

    Move cost: $2350
    All American Relocation Group
    11 months ago

    Thank you Henry! We appreciate your business and your feedback. Don't hesitate to call if you need anything further.
    -All American Moving

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